Audi North Miami

Review Diana noticed, without me needing to point it out, that the joystick knob on the console had fallen off and she was able to replace it. Diana noticed, without me needing to point it out, that the joystick knob on the console had fallen off and she was able to replace it. More

Quick, Efficient & Competent I thoroughly enjoy sending my cars to Prestige Audi. They are very friendly, competent and efficient. They always fix the issues the first time and I thoroughly enjoy sending my cars to Prestige Audi. They are very friendly, competent and efficient. They always fix the issues the first time and communicate very well during the process. More

Great experience I got to the store very early and Margarita was not only the first sales person to arrive but also didn’t waste a minute in coming to assist me. She I got to the store very early and Margarita was not only the first sales person to arrive but also didn’t waste a minute in coming to assist me. She is very attentive, has great customer service skills, took the time to understand what I was looking for in a car and provided me several options. Margarita is personable, knowledgeable of the Audi products and answered all my questions. I recommend Margarita with no hesitation. More

Great! This is the 4th Audi we buy at Prestige. The process was smooth, fast & efficient. Competitive pricing, exactly the car I was looking for, color, feat This is the 4th Audi we buy at Prestige. The process was smooth, fast & efficient. Competitive pricing, exactly the car I was looking for, color, features, etc... Good Job! More

ABS Problem The reception at the Service Dept. was great and courteous. The problem was solved and a new switch replaced at no charge to me. Excellent and fast se The reception at the Service Dept. was great and courteous. The problem was solved and a new switch replaced at no charge to me. Excellent and fast service . . . Thank You, Luis Pagani. More

flat tire Had my flat tire repaired and got a service, that was to be due soon, at the same time. While they checked out my car, I received a new Audi loaner ca Had my flat tire repaired and got a service, that was to be due soon, at the same time. While they checked out my car, I received a new Audi loaner car, which was nice to drive. More

Sales process Danny Fox tried hard to please. Felt the effort. Max similarly tried to put customer first. Made the sales process smooth and comfortable. Diana in se Danny Fox tried hard to please. Felt the effort. Max similarly tried to put customer first. Made the sales process smooth and comfortable. Diana in service is very professional. She is on top of her customer needs. More

Professional Cristina was awesome, she got me in and out on the same day. She was very professional and I'll definitely be back from now on. Cristina was awesome, she got me in and out on the same day. She was very professional and I'll definitely be back from now on. More

Super service Service had been great, the only issue i had was that i filled or an online service request, typed in a description of the work, selected my previous Service had been great, the only issue i had was that i filled or an online service request, typed in a description of the work, selected my previous service advisor (who no longer works there) and when i arrived the information wad not available to the service advisor assigned so i had to repeat the services needed. I was also not impressed with a 20 dollar shop fee for an alignment, that's a cheesy greedy profit move unbecoming the dealer. More

You guys crashed my car I have been a Prestige Audi customer for more than 10 years and I have been very happy with you until now. I bought my latest s5 2009 from you, I live I have been a Prestige Audi customer for more than 10 years and I have been very happy with you until now. I bought my latest s5 2009 from you, I live in coral gables where the collection audi is no more than 5-10 minutes away from my home. I am faithful to people that are good to me and until now I always received the utmost respect, promptness and good service at prestige. I took my Audi s5 for routine maintenance and new tires to your dealership. The service and maintenance fees are always hefty but I don't mind. Unfortunately this time, your team crashed my car while in the shop and damaged the left quarter panel and rear bumper area of my car. Then the fun started. I was given different estimates on what had happened and each time it became more and more complex (the fixing of my car). It took a total of more than 4 weeks for my car to be repaired and even then it was not perfect in my opinion. This was a very frustrating experience for me. Throughout these times my service advisor was Edward Caceres. I have to admit that he is a decent man and he did the best he could under the circumstances but your service repair team was very inefficient and still left my car with some inequalities in the window adjustment as I mentioned it to Mr. Caceres. I am extremely upset at what happened, especially when your service and maintenance is so expensive. More