Audi North Miami

Always satisfied Luis Pagani always makes my experience a pleasant one. I was due for a service check up. I happened to pop my tire in Thursday morning and was able to Luis Pagani always makes my experience a pleasant one. I was due for a service check up. I happened to pop my tire in Thursday morning and was able to get my car in as soon as it happened. They had a loner car available for me so I didn't have to waste any time at the dealership; I was in and out. They informed me about the total price up front, there were no tricks or hidden fees. The customer service is impeccable. The employees always have a smile on their faces and hold doors wide open. When I returned to pick up my car the following morning, my car had been cleaned and every problem was taken care of. I wasn't feeling to good so Luis offered me a drink. He brought me a sprite to bring my sugar level back up. Thank you for that! More

Perfect I went for a service and a nail in a tire and I was really satisfied. Great service, no long waiting, kind persons, nice waiting area. Perfec I went for a service and a nail in a tire and I was really satisfied. Great service, no long waiting, kind persons, nice waiting area. Perfect ! More

Review Diana noticed, without me needing to point it out, that the joystick knob on the console had fallen off and she was able to replace it. Diana noticed, without me needing to point it out, that the joystick knob on the console had fallen off and she was able to replace it. More

Great experience Diane Giraldo really took good care of me. She made multiple exceptions while I was there to make me happy ( im not the easiest to please ) Thank you Diane Giraldo really took good care of me. She made multiple exceptions while I was there to make me happy ( im not the easiest to please ) Thank you Diane for going above and beyond. This is why I service my vehicle at Audi - because I get treated like VIP - and I expect nothing less. More

Great experience I got to the store very early and Margarita was not only the first sales person to arrive but also didn’t waste a minute in coming to assist me. She I got to the store very early and Margarita was not only the first sales person to arrive but also didn’t waste a minute in coming to assist me. She is very attentive, has great customer service skills, took the time to understand what I was looking for in a car and provided me several options. Margarita is personable, knowledgeable of the Audi products and answered all my questions. I recommend Margarita with no hesitation. More

Quick, Efficient & Competent I thoroughly enjoy sending my cars to Prestige Audi. They are very friendly, competent and efficient. They always fix the issues the first time and I thoroughly enjoy sending my cars to Prestige Audi. They are very friendly, competent and efficient. They always fix the issues the first time and communicate very well during the process. More

ABS Problem The reception at the Service Dept. was great and courteous. The problem was solved and a new switch replaced at no charge to me. Excellent and fast se The reception at the Service Dept. was great and courteous. The problem was solved and a new switch replaced at no charge to me. Excellent and fast service . . . Thank You, Luis Pagani. More

Great! This is the 4th Audi we buy at Prestige. The process was smooth, fast & efficient. Competitive pricing, exactly the car I was looking for, color, feat This is the 4th Audi we buy at Prestige. The process was smooth, fast & efficient. Competitive pricing, exactly the car I was looking for, color, features, etc... Good Job! More

flat tire Had my flat tire repaired and got a service, that was to be due soon, at the same time. While they checked out my car, I received a new Audi loaner ca Had my flat tire repaired and got a service, that was to be due soon, at the same time. While they checked out my car, I received a new Audi loaner car, which was nice to drive. More

Sales process Danny Fox tried hard to please. Felt the effort. Max similarly tried to put customer first. Made the sales process smooth and comfortable. Diana in se Danny Fox tried hard to please. Felt the effort. Max similarly tried to put customer first. Made the sales process smooth and comfortable. Diana in service is very professional. She is on top of her customer needs. More