Audi North Miami

Luis was very helpful, he remembered me from my last visit and helped me get in and out of the service department as fast as he could. I was very happy with his service. visit and helped me get in and out of the service department as fast as he could. I was very happy with his service. More

We are really happy and satisfied wih the service of this dealer. Vernon and Miguel are the best one as sales man and Vernon as Service advisor. dealer. Vernon and Miguel are the best one as sales man and Vernon as Service advisor. More

I recommend service your car in Prestige Audi and specifically request Mr. Vernon Chang services, because he do his job in a very professional way as a Service advisor. specifically request Mr. Vernon Chang services, because he do his job in a very professional way as a Service advisor. More

I have been a customer of Prestige Audi since 2010. I originally leased an Audi A4 working with their Sales Specialist: Robert Rico. He was engaging, conscientious, and eager to answer every question th originally leased an Audi A4 working with their Sales Specialist: Robert Rico. He was engaging, conscientious, and eager to answer every question that I had regarding the process. I was very satisfied with my experience, especially considering the fact that I was turning in a Nissan Altima that I had been financing previously and was hoping for the best value in the return. I was pleasantly surprised at the value they appraised for my vehicle. Ultimately, I was impressed with the patience that Robert had with me throughout the process with all of the questions I had about the entire process. So much so, that I just leased another new Audi A4 close to the end of my original term. I highly recommend Robert Rico and the entire Prestige Audi team. More

Service was preformed and came back to car and drove off and as i got home noticed my rear view camera was not working took it right back to dealer. They diagnosed the issue said it was the module waited 1 and as i got home noticed my rear view camera was not working took it right back to dealer. They diagnosed the issue said it was the module waited 1 week for module to get into dealership when product got into dealer they tried to install and rear camera still was not working waited another 3 days to get call back. Afterwards they tell me its a disconnected plug and replace plug and charge me more than 300 dollars for that. It dosent end there they passed my car through car wash and front bumper paint came off. They didnt help in reducing price for all the inconvience. And I think i should not have paid for something that was working when I brought into dealer. What a horrible experience I had. Will NEVER go to this dealership. More

Yelson was not only very friendly, professional and helpful throughout the process of servicing my car but he also made a great recommendation to bring my car back today to fix a couple of dents. The D helpful throughout the process of servicing my car but he also made a great recommendation to bring my car back today to fix a couple of dents. The Dents are gone and the car looks great. I would also like to give a mention to Veronica Sandez. The young lady who first greeted me upon my arrival. She was also very friendly, professional and helpful. A good addition to your already great staff. More

Mr. Pagani's service was excellent as always. He has always takes car of my car situation right away and his immediate follow up calls are impressive. He always greets me with an excellent attitude. I always takes car of my car situation right away and his immediate follow up calls are impressive. He always greets me with an excellent attitude. I am very satisfied with his customer service skills and I believe he is a valuable asset to the Prestige Import team which is why whenever I have car trouble the first place that comes to mind is Prestige Imports and of course Luis Pagani. More

Good service. This was my first experience at Prestige service department. I was very pleased with the service provided by Ed Caceres; his knowledge and professionalism made it a very pleasurable experie service department. I was very pleased with the service provided by Ed Caceres; his knowledge and professionalism made it a very pleasurable experience. Kudos. Carlos Perez More

Vernon went above and beyond what he had to do to get the job done, spending his own time and energy to solve problems that were not his. He is the reason I will return to Prestige Audi. job done, spending his own time and energy to solve problems that were not his. He is the reason I will return to Prestige Audi. More

Edward Caceres was very efficient and friendly. He made sure to fill out all paper work fast and explained all details to me in regards to service and how long it would take. sure to fill out all paper work fast and explained all details to me in regards to service and how long it would take. More