Audi North Miami

I had my best experience ever with your Service Dept. on Tuesday and Wednesday. Yelson was outstanding and he represented Prestige Audi extremely well. He was knowledgeable, prompt, proactive, and respons Tuesday and Wednesday. Yelson was outstanding and he represented Prestige Audi extremely well. He was knowledgeable, prompt, proactive, and responsive to my questions and concerns. He also has a great personality - charming and funny. As I'm sure you can tell, I was very impressed with the assistance I received from Yelson. More

Jakob was not only extremely detailed and meticulous, he was on call whenever I had a question. He doubled checked everything for me, and I know that I can be an overbearing client at times. When it came was on call whenever I had a question. He doubled checked everything for me, and I know that I can be an overbearing client at times. When it came time to pick up the vehicle, the delivery was perfect, and he even had the car sitting right out front for me as a surprise. This kind of service is rare, exceptional, and a breath of fresh air in this city. I would recommend Jakob to anyone in need of the very best car buying experience. More

Excellent experience. Very friendly and helpful. The team worked swiftly and efficiently and kept me informed all the way. I highly recommend Prestige Audi. Thank you. F S PS: I do not like tha team worked swiftly and efficiently and kept me informed all the way. I highly recommend Prestige Audi. Thank you. F S PS: I do not like that to submit a rating I submit create a login, etc. I really do not need a rating account. I only wish to express appreciation for the service well done. I am now spending too much time on the survey. You need a better system or the survey will become a counterproductive element in the process. More

The service and care was exceptional by Dianna. She went above and beyond with status calls and updates daily and making sure i understood everything. above and beyond with status calls and updates daily and making sure i understood everything. More

Except for the wait when I registered for service and the wait to retrieve my car after they said it is ready everything else was satisfactory wait to retrieve my car after they said it is ready everything else was satisfactory More

As always, you can expect excellent customer service, reliable quality of work. Staff is always friendly and ready to help. Great overall experience and would certainly buy my next Audi with Prestige. reliable quality of work. Staff is always friendly and ready to help. Great overall experience and would certainly buy my next Audi with Prestige. More

Perfect service as usual i have been a customer for over 10 years This is my 8th Audi from Prestige Audi they provide the best service that we have experienced 10 years This is my 8th Audi from Prestige Audi they provide the best service that we have experienced More

This is my 2nd new car in 15 months leased from Prestige Audi. My latest experience was even better that the first (which was excellent anyway). Jakob was the main reason I'm back to the same dealer to ge Audi. My latest experience was even better that the first (which was excellent anyway). Jakob was the main reason I'm back to the same dealer to get myself into a new car, he's simply knows how to treat a customer with the respect needed. What consumes me the most about Jakob is his honestly, knowledge in the field and his good taste in interior/exterior options. Yuri is also very friendly and honest which I can't say the same about other sales managers in other auto dealers (you know what I mean). Max was quick and made everything flawless for me so I can worry about the things that make interest to me most vs. paperwork. I have referred two friends since my first purchase and will continue to recommend Jakob and Prestige Audi to friends and family. More

My husband and I were very pleased with the professional and courteous attention we received from Frank Enzinna from initial introduction on a walk-in visit to the showroom to the actual sale and now 10 day and courteous attention we received from Frank Enzinna from initial introduction on a walk-in visit to the showroom to the actual sale and now 10 days since taking delivery. We will easily recommend Frank and prestige Imports whenever the situation arises. We also were very pleased with our experience with Danny Mesa concerning the documentation process of taking ownership. he was very professional, knowledgeable and comfortable to be with under what can be a stressful situation for many buyers. More

The worst experience in buying an Audi that has ever had because giving me a car with less features than we negotiated. Salesperson show me an Audi A5 cabriolet premium plus, with MMI navigation, smart Key because giving me a car with less features than we negotiated. Salesperson show me an Audi A5 cabriolet premium plus, with MMI navigation, smart Key, comfort package, Tiptronic Transmission quattro, sport package and Bang & Olufsen Sound System package, but when I got home I realize that the car I bought does not have the Bang & Olufsen Sound System. Thank you More