Audi North Miami

Diana did a very nice job taking care of the service for my car she is very professional my car she is very professional More

Their service is far better than Audi in Coral Gables, which is whee I live. which is whee I live. More

Like most used car dealerships, their primary focus is the sale. Once they sell you the car, they will typically avoid answering the phone with any related questions regarding the condition car was purcha the sale. Once they sell you the car, they will typically avoid answering the phone with any related questions regarding the condition car was purchased or relating to registration transfer, etc. be sure to ask questions before signing on dotted line to ensure they care enough to respond. More

Mauricio was responsive and very helpful. It was a total pleasure doing business with him and I look forward to our next deal!!! It was a total pleasure doing business with him and I look forward to our next deal!!! More

Blew a tire, had car towed here by Audi on a Sunday. Never got a call Monday morning . Had to call them, they couldn't find the car. Then they tell me they didn't have the tire in stock, it could be del Never got a call Monday morning . Had to call them, they couldn't find the car. Then they tell me they didn't have the tire in stock, it could be delivered the next morning. Charged me $100 more for the same tire than next closest advertised price, but the car was already at Audi. Audi promises $30 Lyft credit to dealership after a tow, but since I was towed on Sunday and my car wasn't ready until Tuesday, the link expired. Audi NM offered an Uber ride, but only if I was w/in 11 miles. After confirming how far away I was, tell me he can't order the Uber for me. This would indicate that I am on my way. When I get there, I ask if the car was charged, he tells me it's being charged right now. The Audi app keeps a record of when the car is charged. The cat was never charged. I tell him to bring it around. Before it comes around, they ask me if I want the car washed. They said the car was washed Monday morning, but now after a day and a half, it might be a little dirty again, do they want me to wash it. When I ask why it wasn't washed, another person tells me it was being charged. The car was not charged. When it gets in the car, the A/C is on full blast. And also, the car is now riding terribly and I will have to take it somewhere else to be looked at. Would strongly advise against using this service department. More

I took the car to have the tires inflate, and they took 1h 5m. Shameful 1h 5m. Shameful More

Worked on a used car purchase with this dealership. At first they were excellent - the sales person we worked with remotely and in-person was great. The issue is they had one sales manager on staff all At first they were excellent - the sales person we worked with remotely and in-person was great. The issue is they had one sales manager on staff all morning. We drove two hours to meet in the morning pre-agreed. This deal was agreed upon three days ago.... We test drive, sign initial paperwork, and are sent off to wait. Wait for ONE HOUR. Only one finance manager on staff. You charge an arm and a leg in fees, but operate like the DMV. If you like wasting your time, this is the dealer for you More

Good service and attention. The personnel very competent and kind. The environment is quite and agreeable The personnel very competent and kind. The environment is quite and agreeable More

Kim was great to work with giving me space figure out what I really wanted what I really wanted More

Pleasant and informed sales team. Will do business again. Ask for stan and sam. These two are great! Will do business again. Ask for stan and sam. These two are great! More