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Audi North Orlando - Service Center

Sanford, FL

4.9
256 Reviews

256 Reviews of Audi North Orlando - Service Center

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October 11, 2023

Great service Sean, thanks so much for taking care of us again. and also thanks for getting us the loaner vehicle. Thanks, More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
October 02, 2023

Audi North Orlando offers professional staff that are knowledgeable, courteous and prompt in responding to questions or concerns. The level of customer service offered at this dealership is impressive. I More

by scarleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Scoville
September 26, 2023

The entire experience was fantastic! Everyone at the dealership was super friendly and experienced! Thank you Audi of North Orlando! More

by stevearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Amber
September 19, 2023

ALWAYS - On-time, courteous and knowledgeable. This is my third Audi and all from Audi North More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hudson
September 09, 2023

Excellent service of my 2013 Audi. Work was completed on time and professionally. Would highly recoomend. More

by jamesthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
September 05, 2023

The team at this location is always very welcoming, understanding, friendly and patient. Sean is always a great voice of reason and extremely knowledgeable. More

by StevensWay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
September 04, 2023

Consistent great service and meaningful communication. They are efficient and organized. The customer waiting area is very comfortable and the staff is attentive. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Stephanie
August 25, 2023

Great communication throughout the service. Friendly and knowledgeable staff. Sean Espinal is a phenomenal Service Consultant. This is the only dealership that I will allow to service my A More

by mjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Espinal
August 22, 2023

Excellent and prompt service. Cars were returned when promised and all services accomplished as expected and required by Audi. More

by dth3021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Espinal, Sean Sellers
August 10, 2023

Probably the worst Audi dealer around the area in terms of service. Only thing nice about the dealer was my salesmen I even referred him to my other friends to buy vehicles from him. Other than that, servi More

by Rickyou70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Glover, Victor Rivera
Aug 11, 2023 -

Audi North Orlando responded

Thank you for your feedback regarding our sales and service department. We are happy to hear you enjoyed the purchase experience and regret to hear the service experience isn’t to your same standard. We are reviewing your service history and do see several visits to the store and communication between you and the employee you mention as well as our service manager. We have shared your feedback with them for future improvements. If you have concerns in the future, do not hesitate to reach out to our Service Director, Chris Cottet at 407-531-2049 or ccottet@audinorthorlando.com. Thank you!  

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