Audi North Orlando - Service Center

Exceeding my expectations Took my Q5 in for it's first service, from greeting to pick up everything that Audi North did was first rate, I have purchased four Audi's in the past Took my Q5 in for it's first service, from greeting to pick up everything that Audi North did was first rate, I have purchased four Audi's in the past year, they are great cars sold by an exceptional dealer. More

Great service Ray and Vince took good care of my car....enjoyed the coffee and free lunch...convenient to me where I live too...and general manager Shaun always tak Ray and Vince took good care of my car....enjoyed the coffee and free lunch...convenient to me where I live too...and general manager Shaun always takes care of me....thanks again. More

5000 Mile Service Service was first rate. My Audi was treated with care & dealership did a car wash at the same time. I recommend Audi North Orlando for your Audi need Service was first rate. My Audi was treated with care & dealership did a car wash at the same time. I recommend Audi North Orlando for your Audi needs. More

Awesome service Ken was knowledgeable, experienced and friendly. He made sure I understood the service I received. The car attendants were friendly as well. I appreci Ken was knowledgeable, experienced and friendly. He made sure I understood the service I received. The car attendants were friendly as well. I appreciate the free car wash. More

george is knowledgable and makes visit a good one I feel good that my car is checked over by a dealership that has expertise and knows my car well. I was explained what service was performed and the w I feel good that my car is checked over by a dealership that has expertise and knows my car well. I was explained what service was performed and the whole time I knew my car was well taken care of. More

Excellent customer service Top notch customer service! Very pleased with the quality of the servicing, and the staff in the Service Dept go out of their way to be helpful. I wa Top notch customer service! Very pleased with the quality of the servicing, and the staff in the Service Dept go out of their way to be helpful. I was given a loaner vehicle, and upon further discussion George mentioned they offer a "pick up" service if I have trouble makeing it to the dealership. George and the others at this dealership provide such a pleasant experience, and their quality customer service should be recognized. More

Service of my car I have had my car for 3 years now. I live south to Orlando and have a dealer nearer to home. I prefer to drive north to Sanford, because the custom I have had my car for 3 years now. I live south to Orlando and have a dealer nearer to home. I prefer to drive north to Sanford, because the customer service is superb! More

I love Audi North Orlando!!!! I love buying my cars from Audi North Orlando. I have purchased many cars from them. I will also continue to buy my Audis from them as long as I live I love buying my cars from Audi North Orlando. I have purchased many cars from them. I will also continue to buy my Audis from them as long as I live in the Orlando area. I am so grateful for Mike in the service department and Tony when I'm purchasing of my cars. Several of my friends have purchased their Audis from them as well based in my experience. I highly recommend them. More

Better than Mercedes-Benz! For the last 15 years we've owned several [new] "S-series" models and spent a LOT of money keeping them going. The Mercedes were expensive and had mo For the last 15 years we've owned several [new] "S-series" models and spent a LOT of money keeping them going. The Mercedes were expensive and had more than their share of mechanical problems. I got tired of that and wanted to try an Audi [diesel Q7] - we love it so far [just hit 5,000 mi.]! This was our first service experience and it was with Chris Schaeffer, Service Advisor, he did a great job. Believe me, I know, as I'm a retired new car dealer. My loaner car was ready and it was a Q7 too - we were surprised because the Mercedes dealer always put us in a low-line piece of junk, even though we owned an S550. Sometimes we got a Chevy from Enterprise! We are really happy with our choice of Audi so far and also with our choice of dealership [N. Orlando Audi]. We couldn't be more pleased with our salesman [Brandon] and Service Advisor [Chris]. PS: We have to drive 65 mi. ONE way to get to the dealership and it is worth it! More

By far the WORSE SERVICE I HAVE EVER HAD FROM ANY DEALERSHIP. What can I say. i had been a long BMW owner I decided to give Audi a try. I had always been a fan of the A5. I purchased a CPO A5 in Feb. DEALERSHIP. What can I say. i had been a long BMW owner I decided to give Audi a try. I had always been a fan of the A5. I purchased a CPO A5 in Feb. of this month. 2 months later it was scheduled for service and i decided to have the valet service pick it up to be taken to the dealership for service, not a hard task. the valet came and we did the damage checklist no obvious damage to the car was noted. 3 days later i get my care back and it had a obvious paint scrape along the front bumper. i told the valet person that that was not there before. he called his supervisor and took pictures and video. he then told me that they were aware and that they would take care of it. the next day the service person that was in charge of my case called me and the first thing he did was accuse me of not filing up the loaner car with gas, which i had done 20 minutes prior of it being pick up, I then I had to tell him to cool it with the attitude. he then told me that the damage was not done and audi and they couldn't do anything. he kept increasing the tone of his voice. i then told him to have his manager call me, that didn't happen and i had to call them 3 days later. emails went back and forth until another 3 days later when i got an email from his director saying that the best they cold do was patch of the spot with some patch up paint and that it would be noticeable. sorry but that that's the best they could do, so i asked them if the loaner that they had given had the same damage and i fixed it with the same patch job would they charge me money to repaint the bumper. He said of course. More