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Audi Novi

Novi, MI

Overview
Employees
Reviews
Vehicles
4.1
334 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 336 reviews

October 07, 2025

Everything went smoothly , for sure I will back again. Thank you for your professional service. More

by .r
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Unknown
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October 07, 2025

Great experience - James Mikko was my service advisor. Very professional and knowledgeable. However ever since I got my vehicle back there has been this ‘turbo whistle’ noise from my AC so I’ll need to br More

by Miny95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mikko
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October 06, 2025

james in service department was beyond helpful and very nice to work with. Made sure we were satisfied More

by schram.amy
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
james in service
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Oct 07, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Audi Novi.

October 04, 2025

The service dependent is always friendly, informative and whenever possible accommodating. (Example shuttle service). They keep you informed of the progress. They don’t pressure sell additional work they r More

by makrogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 06, 2025 -

Audi Novi responded

Hi Makrogel, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Audi Novi.

October 02, 2025

Jessika Dlugosz Always does a great job follows up, punctual friendly. Cares about customers. The service experience actually led to a purchase of certified preowned Audi More

by byroncancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika Dlugosz
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Oct 02, 2025 -

Audi Novi responded

Hi Byron, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

September 30, 2025

Expensive but trustworthy. Unfortunately I forgot to inquire about coupon incentives and they didn’t mention. More

by Lindaymckinley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
This was a service call. Names unknown.
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Sep 30, 2025 -

Audi Novi responded

Thank you for sharing your feedback! We’ll be sure to pass your feedback along to all of us at Audi Novi to ensure we are going above and beyond for our guests!

September 29, 2025

I'm a Michigan native and decided to get my first oil change during my recent visit. My experience was seamless as my service was timely. Thank you More

by jj2395
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 30, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

September 24, 2025

Audi Novi was so easy to work with. Communication was top tier and my specialist Lorynn was a true professional. I would confidently recommend to anyone in the market for a new vehicle. More

by kyleshernoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorynn Zapinski
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Sep 25, 2025 -

Audi Novi responded

Kyle, thank you for your kind words. Lorynn and our Audi Novi team will be happy to hear that you received smooth, professional service that was made complete with strong communication. We aim to provide every customer with top-tier service, and it's clear that Lorynn and our team delivered! Please don't hesitate to reach out if you have any questions. Congratulations on your new car and we hope to work with you again soon!

September 22, 2025

It's always a pleasure - bought my A6 in 2015 and always bring it back. Pushing 130K, looking for at least 200K, runs as good as when I bought it, and I plan to pass it on to my grandaughter. The people hav More

by mgwebb101
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Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Sep 22, 2025 -

Audi Novi responded

We appreciate loyal customers like you! Our Audi Novi team will be grateful to know that you consistently receive 5-star service with us. We look forward to continuing to work with you and are humbled to know that our relationship will continue for generations to come. Please don't hesitate to reach out if you have any questions, we're always here to help. Safe travels!

September 17, 2025

Professional and courteous. Easy to deal with before and during the purchase. Knowledgeable about the details on the vehicle. More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lee Sadek
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Sep 17, 2025 -

Audi Novi responded

Hi Robin, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.

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