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Audi Novi

Novi, MI

4.4
379 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 379 reviews

September 24, 2025

Audi Novi was so easy to work with. Communication was top tier and my specialist Lorynn was a true professional. I would confidently recommend to anyone in the market for a new vehicle. More

by kyleshernoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorynn Zapinski
Sep 25, 2025 -

Audi Novi responded

Kyle, thank you for your kind words. Lorynn and our Audi Novi team will be happy to hear that you received smooth, professional service that was made complete with strong communication. We aim to provide every customer with top-tier service, and it's clear that Lorynn and our team delivered! Please don't hesitate to reach out if you have any questions. Congratulations on your new car and we hope to work with you again soon!

September 22, 2025

It's always a pleasure - bought my A6 in 2015 and always bring it back. Pushing 130K, looking for at least 200K, runs as good as when I bought it, and I plan to pass it on to my grandaughter. The people hav More

by mgwebb101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Sep 22, 2025 -

Audi Novi responded

We appreciate loyal customers like you! Our Audi Novi team will be grateful to know that you consistently receive 5-star service with us. We look forward to continuing to work with you and are humbled to know that our relationship will continue for generations to come. Please don't hesitate to reach out if you have any questions, we're always here to help. Safe travels!

September 17, 2025

Professional and courteous. Easy to deal with before and during the purchase. Knowledgeable about the details on the vehicle. More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Audi Novi responded

Hi Robin, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.

September 16, 2025

Very personable and friendly atmosphere. I like the new location. Wish there were a few oil changes included. More

by Briegner1725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 17, 2025 -

Audi Novi responded

Hi Briegner1725, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi Novi.

September 16, 2025

Everyone was fantastic. Quick and easy process. Looking forward to receiving my second key FOB soon. More

by boblynady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carver Shirley and Veneta
Sep 17, 2025 -

Audi Novi responded

Hi Boblynady, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again soon.

September 07, 2025

Truck listed as on the lot. Couldn’t get a straight answer. I’ll let you know when it’s back? It was a RAM truck. I know you sent it to someone else to work on.. Just ask the se More

by HARRY
Recommend Dealer
No
Employees Worked With
Joshua Odoerfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carver’s first day??? Run like a mom and pop used car lot.. Poor at best
Sep 10, 2025 -

Audi Novi responded

Hello Harry, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about this. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Tim Tharp - Sales Manager - (248) 991-8311

August 14, 2025

Really - outstanding performance from the Audi Novi team. My wife and I travelled 450 miles to complete the purchase. Aaron was very responsive and supportive during our initial inquiry. Venita went above a More

by KTM Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venita Rais
Aug 14, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Audi Novi.

July 12, 2025

It’s everyone’s personality for me! Zach especially, is such a hoot! He’s also generous in his negotiations. Vanita was so honest & is a fellow Jesus lover! Aaron was efficient & kind t More

by Kyia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, Vanita, Peter!
Jul 14, 2025 -

Audi Novi responded

Hi Kyia, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Audi Novi.

May 19, 2025

Vehicle purchasing experience that was relatively simple and easy. Aaron provided a great buying experience. Highly recommended! More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Audi Novi responded

Stephen, we're glad to hear that Aaron made your vehicle purchasing experience smooth and enjoyable at Audi Farmington Hills. Thank you for the recommendation!

May 23, 2025 -

Audi Novi responded

thank you I'm glad I could help

May 18, 2025

We loved working with Aaron! He made the tough chore of buying a car a joy! More

by Rstratn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Farmington Hills.

May 23, 2025 -

Audi Novi responded

Happy to be of service for you

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