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Audi Novi

Novi, MI

Overview
Employees
Reviews
Vehicles
4.4
376 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 93 service reviews

January 30, 2026

The service team was great, they answered all of my questions and helped make the whole process painless. The new dealership is beautiful. More

by AE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mikko
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Jan 30, 2026 -

Audi Novi responded

AE, I’m so glad to hear that our service team was able to answer all of your questions and make the process smooth and painless. It’s great to know you also enjoyed the dealership itself. Thank you for sharing your experience, and I look forward to welcoming you back soon.

December 19, 2025

Great experience. They helped set me up the Audi app since I was the 2nd owner and handled the maintenance in an efficient manner. When I had a question, they actually More

by Dconz09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 19, 2025 -

Audi Novi responded

Thank you for sharing your excellent feedback about Justin and the team! It means a lot to know that we earned your support. Please come see us again at Audi Novi whenever you need us. Safe travels!

November 25, 2025

They are friendly and efficient. Handled my recall and additional service quickly. They make it easy to be loyal to the Audi brand. More

by Stacyawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika
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Nov 25, 2025 -

Audi Novi responded

Hi Stacy, thank you for your feedback! We're so pleased that our team made sure you were fully informed and comfortable during every aspect of your visit. See you next time at Audi Novi!

November 12, 2025

This Service Manager is probably the best. She keeps you informed on what is happening to your vehicle and do not leave you hanging in limbo. More

by Zephyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika Dlugosz
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Nov 12, 2025 -

Audi Novi responded

Hi Zephyr, thank you for sharing your feedback about our Service Manager! We truly appreciate your business and hope to see you again at Audi Novi. Safe travels!

November 09, 2025

The staff was awesome very friendly and professional. Service was quick and I was on my way. Thanks More

by Bossbrands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 09, 2025 -

Bossbrands responded

The staff was awesome very friendly and professional. Oil Change Service was quick and I was on my way. Thanks

Nov 10, 2025 -

Audi Novi responded

It is lovely to hear that our staff provided friendly, professional service and that your visit was quick and efficient. Thank you for sharing your experience, and we look forward to serving you again in the future.

November 08, 2025

I really appreciated the loaner car for my recall on my vehicle. I also loved that they came to my workplace to switch the cars out when the service was finished. So convenient!! Thank you!! More

by ShaRN9918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica D in service
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Nov 10, 2025 -

Audi Novi responded

It is lovely to hear that the loaner car and convenient service made your experience easy and enjoyable. Thank you for sharing your feedback, and we look forward to assisting you again in the future.

November 04, 2025

I believe my service adviser was Justin - he was great. Fast, friendly and great communication relaying information. More

by triciavanord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with anyone in sales, finance or management
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Nov 04, 2025 -

Audi Novi responded

Hi Tricia, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

November 03, 2025

The people were great, communicated well, and service was amazing. I loved my experience and will continue to come back! More

by Anthony Spears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika
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Nov 04, 2025 -

Audi Novi responded

Hi Anthony, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

November 03, 2025

Excellent service. Knowledge and friendly staff. Convenient and clean new location. I would recommend it to anyone. More

by ysafroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika Dlugosz
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Nov 03, 2025 -

Audi Novi responded

Thank you for the excellent review and recommendation! We are grateful for your business and proud to have your support here at Audi Novi. See you next time!

October 30, 2025

Justin was very effective and efficient in providing the services and thank you for the same. More

by Sankar.sadasivam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Osborn
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Oct 31, 2025 -

Audi Novi responded

Hi Sankar, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi Novi.

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