
Audi Oakland
Oakland, CA
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50 Reviews of Audi Oakland
Expensive replacement of 4 injectors, for $3000. Had a 9:30 appointment on Monday April 28, for diagnosis of engine light warning. Took until Tuesday late afternoon for Dx to receive estimate. Wo Had a 9:30 appointment on Monday April 28, for diagnosis of engine light warning. Took until Tuesday late afternoon for Dx to receive estimate. Work wasn’t completed until late Wed. Not acceptable. Jamie Nan was very good at diffusing my disquietude. More
Great customer service again i came back to drop of my second key of my trade in team was great , specially my sales person Mr Mujib did excelent job he is very helpful ! I recommande customers to him 10 second key of my trade in team was great , specially my sales person Mr Mujib did excelent job he is very helpful ! I recommande customers to him 100% Thank you Mr Mujib God bless you More
Service associate was awesome! They provided updates consistently and was friendly and knowledgeable. Associate resolved the issue in an efficient and effective way. They provided updates consistently and was friendly and knowledgeable. Associate resolved the issue in an efficient and effective way. More
Dropped my car off Tuesday 9am. Wed spoke with rep, said I needed my car back by Thurs or I’m in a bad position. Didn’t hear back until Friday late afternoon! Very difficult to g Wed spoke with rep, said I needed my car back by Thurs or I’m in a bad position. Didn’t hear back until Friday late afternoon! Very difficult to get a hold of anyone who could provide a status update. Was quoted 7k for transmission plate, bushings, brake pads and rotors. Ridiculous! Ended up paying $5600 after contesting and sharing my poor experience. Made me feel that the 7k quote was a total cash grab run up from the jump. Horrible way to treat a 20 yr long Audi/VW loyalist who’s owned 4 of your cars. More
Thank you Hassan for keeping me inform at all times. Great customer service your the best. Will definitely be bringing my car with you in the future Great customer service your the best. Will definitely be bringing my car with you in the future More
Hos my associate was a Pleasure. He went above and beyond to help me with my inquiries. I really enjoyed him and his service. This establishment is clean, quiet and has always been He went above and beyond to help me with my inquiries. I really enjoyed him and his service. This establishment is clean, quiet and has always been available to me and my needs. I received a ride home from one of the worker don't know his name but it's always a pleasure to see him i love his attitude he's a Great person and I'm happy know of him Thank You More
Worth the 2 hr drive to Audi Oakland to test drive an advertised SUV. Our salesperson Jakharee was friendly, knowledgeable and accommodating to our needs. Jakharee along with Thomas, Sales Mgr & Ace in F advertised SUV. Our salesperson Jakharee was friendly, knowledgeable and accommodating to our needs. Jakharee along with Thomas, Sales Mgr & Ace in Finance made our purchase most enjoyable. We are extremely happy with the trade-in offer with our existing SUV and the purchase of our new SUV! A shout out to our Audi Team! Thank you, Al & Debra C. More