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Audi Oakland

Oakland, CA

4.6
50 Reviews

7201 Oakport St

Oakland, CA

94621

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50 Reviews of Audi Oakland

May 02, 2025

Expensive replacement of 4 injectors, for $3000. Had a 9:30 appointment on Monday April 28, for diagnosis of engine light warning. Took until Tuesday late afternoon for Dx to receive estimate. Wo More

by jpviel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Nan and Hassan?
April 25, 2025

Great customer service again i came back to drop of my second key of my trade in team was great , specially my sales person Mr Mujib did excelent job he is very helpful ! I recommande customers to him 10 More

by maryhaile29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mujib
Apr 28, 2025 -

Audi Oakland responded

Mary, we're delighted to hear that Mr. Mujib provided excellent service during your visit at Audi Oakland! Thank you for recommending him and sharing your positive experience with us. We look forward to seeing you in the future!

April 18, 2025

Prompt,Courteause and provided shuttle. Appreciated the video they sent. Will use again for sure. More

by hymerallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloman
Apr 18, 2025 -

Audi Oakland responded

Your feedback makes our day! We look forward to assisting you again in the future here at Audi Oakland.

April 01, 2025

Service associate was awesome! They provided updates consistently and was friendly and knowledgeable. Associate resolved the issue in an efficient and effective way. More

by Bukola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Apr 01, 2025 -

Audi Oakland responded

We're delighted to hear that our service associate at Audi Oakland provided you with such a positive experience! It's great to know they kept you informed and resolved the issue efficiently. Thank you for sharing your feedback!

March 29, 2025

Dropped my car off Tuesday 9am. Wed spoke with rep, said I needed my car back by Thurs or I’m in a bad position. Didn’t hear back until Friday late afternoon! Very difficult to g More

by jdlouis510
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Apr 02, 2025 -

Audi Oakland responded

It's concerning to hear about your recent experience with us. We strive for clear communication and fair pricing, so it's disappointing that we fell short in this instance. Your loyalty over the years is truly valued, and I apologize if it felt otherwise during your visit. I would like to have one of our store managers reach out to you to discuss things. Please get in touch with me at the email address below with your full name and contact number so that we can look into what happened. Also, when you contact me, please list the name "jdlouis210" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Manager CustomerExperience@Swickard.com

December 21, 2024

Great customer service reps and attention to detail! Try to accommodate customer needs as much as possible. More

by ScottAlvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hos Behashti
Dec 23, 2024 -

Audi Oakland responded

Scott, we're delighted to hear that our team at Audi Oakland provided great customer service and attention to detail. Thank you for the positive feedback!

December 19, 2024

Thank you Hassan for keeping me inform at all times. Great customer service your the best. Will definitely be bringing my car with you in the future More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan
Dec 19, 2024 -

Audi Oakland responded

Laura, we're delighted to hear that Hassan provided you with excellent service at Audi Oakland. We look forward to welcoming you back in the future!

October 25, 2024

Hos my associate was a Pleasure. He went above and beyond to help me with my inquiries. I really enjoyed him and his service. This establishment is clean, quiet and has always been More

by Paula.i.williams61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hos and another worker don't remember his name
Oct 28, 2024 -

Audi Oakland responded

Paula, we're delighted to hear that Hos and the team at Audi Oakland provided you with exceptional service. It's great knowing our staff made your experience enjoyable and convenient. Thank you for sharing such positive feedback!

October 20, 2024

Excelent service and they are very nice people and they explain everything to me. Thank you the best service. More

by Irene Ambriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Oct 23, 2024 -

Audi Oakland responded

Irene, we're delighted to hear you had an excellent experience with our team at Audi Oakland. Thank you for the kind words and support!

September 30, 2024

Worth the 2 hr drive to Audi Oakland to test drive an advertised SUV. Our salesperson Jakharee was friendly, knowledgeable and accommodating to our needs. Jakharee along with Thomas, Sales Mgr & Ace in F More

by thecontes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakharee, Thomas & Ace
Sep 30, 2024 -

Audi Oakland responded

Thank you for making the trip to Audi Oakland! We're delighted that Jakharee, Thomas, and Ace made your experience enjoyable and helped with both your trade-in and new SUV purchase. Enjoy the ride!

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