Audi Oakland

The service was excellent and they answered all of my questions. They also informed me about their maintenance recommendations. questions. They also informed me about their maintenance recommendations. More

Buyer beware for anyone buying from out of state. This dealer (Swickard brand dealers) are friendly at first, but once they take payment and you have an issue they simply DO NOT CARE. Had multiple pr This dealer (Swickard brand dealers) are friendly at first, but once they take payment and you have an issue they simply DO NOT CARE. Had multiple problems with transportation of my purchased vehicle and the trade. Problems with missing components on the vehicle, problems with the vehicle condition not being 100% of their advertising and them deliberately hiding minor damage. Delays in their communication. Delays in my trade payoff being done on time, resulting in issues with my lender. The list goes on. They just simply do not care and will not do anything to help resolve. Even escalated to the owner principle and their "customer experience" inbox. All they said was that the GM would contact me to resolve but of course they never did, because, you guess it - THEY DO NOT CARE. It's almost like they go out of their way to make the buying experience miserable. Just avoid and buy at a quality dealership that's not scammy. More

Service was great, exceptional, especially especially Jamie Moon and Frank they’re very helpful. They accommodate me as much as I can and they are the best. I am grateful for all this help that has given Jamie Moon and Frank they’re very helpful. They accommodate me as much as I can and they are the best. I am grateful for all this help that has given me. More

It’s nerve wracking going to get your car repaired as a woman. Hos made me feel comfortable taking my car in. I needed my coolant flushed since I made a mistake taking it to a small shop. It was busy but woman. Hos made me feel comfortable taking my car in. I needed my coolant flushed since I made a mistake taking it to a small shop. It was busy but he was able to get my car done asap. I normally don’t write reviews, but I was really happy with the service I got! More

I had great service at Audi of Oakland, I’ve used them for both of my Audis. There have been a 100% improvement in service and convenience at the new location. for both of my Audis. There have been a 100% improvement in service and convenience at the new location. More

Excellent service overall. I appreciated the clear communications, attention to detail, and responsiveness. I would recommend Audi Oakland. I appreciated the clear communications, attention to detail, and responsiveness. I would recommend Audi Oakland. More

Expensive replacement of 4 injectors, for $3000. Had a 9:30 appointment on Monday April 28, for diagnosis of engine light warning. Took until Tuesday late afternoon for Dx to receive estimate. Wo Had a 9:30 appointment on Monday April 28, for diagnosis of engine light warning. Took until Tuesday late afternoon for Dx to receive estimate. Work wasn’t completed until late Wed. Not acceptable. Jamie Nan was very good at diffusing my disquietude. More

Great customer service again i came back to drop of my second key of my trade in team was great , specially my sales person Mr Mujib did excelent job he is very helpful ! I recommande customers to him 10 second key of my trade in team was great , specially my sales person Mr Mujib did excelent job he is very helpful ! I recommande customers to him 100% Thank you Mr Mujib God bless you More

Prompt,Courteause and provided shuttle. Appreciated the video they sent. Will use again for sure. Appreciated the video they sent. Will use again for sure. More

Service associate was awesome! They provided updates consistently and was friendly and knowledgeable. Associate resolved the issue in an efficient and effective way. They provided updates consistently and was friendly and knowledgeable. Associate resolved the issue in an efficient and effective way. More