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Audi Oakland

Oakland, CA

4.6
56 Reviews
Call Dealership (510) 866-2900

7201 Oakport St

Oakland, CA

94621

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56 Reviews of Audi Oakland

August 23, 2024

Jamie at Audi Oakland always does a great job as a service advisor. Always willing to work with me and my schedule More

by brianspady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 25, 2024 -

Audi Oakland responded

Brian, we're delighted to hear that Jamie consistently provides excellent service for you at Audi Oakland. Thanks for the positive feedback!

August 16, 2024

Effective talking and efficient action reaching to the good deal . Clean office areas and outside parking areas. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Aug 16, 2024 -

Audi Oakland responded

Thank you for the positive feedback! We're glad to hear that our team at Audi Oakland provided an effective and efficient experience. Enjoy your new vehicle!

August 15, 2024

My advisor (Hos? ) was a pleasure to meet. Whenever I go back for service I hope to have him wait on me. More

by Barbara.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hos Behashti
Report | Print
Aug 15, 2024 -

Audi Oakland responded

Barbara, we're delighted to hear that Hos made such a positive impression during your visit at Audi Oakland. We'll make sure he knows about your kind words and look forward to seeing you again!

August 04, 2024

The guys at Audi Oakland are fantastic! Prompt, helpful and excellent customer service. I made an appointment and was greeted with enthusiasm. This made the experience lovely. They are know More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Sal and the finance team
Report | Print
Aug 05, 2024 -

Audi Oakland responded

Lauren, we're delighted to hear that you had such a positive experience with the team at Audi Oakland! Enjoy your new car and thanks for choosing us!

Aug 06, 2024 -

Lauren responded

Update 8/5/2024. I called several times to get a contract. Omar didn’t provide a contract as promised. I stated “no to the warranty.” I stated it several times. Today I finally got my contract. They added the warranty. They are liars!! This is not acceptable to do this to people. Hard working people sign a contract and then it is amended. Totally dishonest. Don’t go here

Aug 06, 2024 -

Audi Oakland responded

Lauren, I don't understand how this misunderstanding occurred but I deeply apologize that it did. This is not how we conduct our business. Someone will reach out to you today to arrange to cancel this warranty for you. Again, I truly apologize. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

July 30, 2024

The dealership is great but my 5 star rating is primarily due to Hassan! The level of professionalism and care that he showed was outstanding! More

by Mam0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Jul 31, 2024 -

Audi Oakland responded

We're delighted to hear that Hassan's professionalism and care made your experience at Audi Oakland outstanding! Thank you for the 5-star rating!

July 28, 2024

Great service, to ensure customer satisfaction they even sent videos of the diagnostics. Thank you More

by Wais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Jul 29, 2024 -

Audi Oakland responded

Thanks for sharing your 5-star experience with our team at Audi Oakland! It's always our pleasure to keep you updated and informed along the way.

July 20, 2024

My experience with Audi Oakland was fantastic. Customer service was super professional and friendly. My car was finished within the timeframe they provided. Overall, I would recommend this service More

by louella.ilog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jul 22, 2024 -

Audi Oakland responded

We're delighted to hear that you had a fantastic experience with Audi Oakland! Thank you for recommending us and sharing your positive feedback. Safe travels!

June 19, 2024

Jaime from Audi Oakland made it super easy for me. Dropped off early and had ready by mid-day. Excellent customer service. More

by M Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Nan
Report | Print
Jun 20, 2024 -

Audi Oakland responded

We're delighted to hear that Jaime provided excellent customer service and made the process smooth for you at Audi Oakland. Thanks for sharing your experience!

June 07, 2024

Jamie did a great job of keeping me informed of my repair. The repair came in below the estimate. I really feel Oakland Audi took an interest in helping me. More

by tmarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , L-C Finley Sr.
Report | Print
Jun 10, 2024 -

Audi Oakland responded

We're delighted to hear that Jamie and the Audi Oakland team provided you with excellent service and kept your repair costs below the estimate. Thanks for sharing your positive experience!

June 03, 2024

Jamie provided exceptionaland prompt service when I took my Audi in for servicing. He responded to my request to complete service promptly More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jun 03, 2024 -

Audi Oakland responded

Marty, we're glad to hear Jamie provided exceptional and prompt service during your visit at Audi Oakland. Thanks for sharing your experience!

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