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Audi Oklahoma City

Oklahoma City, OK

4.6
164 Reviews

13000 N. Broadway Ext

Oklahoma City, OK

73114

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164 Reviews of Audi Oklahoma City

April 10, 2012

I received much more than a salesman at the dealership. The overall customer care was phenomenal, they definitely went out of their way to help. More

by kyle.doerksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 10, 2012 -

kyle.doerksen responded

Just wanted to add a little more information here. My salesman's name was Frank. Frank was extremely helpful and honest with me. I encountered a minor problem with the VIN # being visible in the windshield of a car I was wanting to trade in. Frank went out of his way to not only find a glass repair shop but he called them and notified them that I was going to drop by and set up an appointment for me. Then he called me to tell me where they were located. He went the extra mile to help and it definitely paid off. -Kyle

Apr 27, 2012 -

Audi Oklahoma City responded

Thanks for the initial review and even more for the follow-up comment with specifics! It is always good to hear exactly what we did to earn your business, as we can then use that as an example across the board. I have forwarded this to Frank's managers as well as posted it to our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you would like to share some photos!

March 20, 2012

I have bought several cars from Dave over the years, and as always, he is professional, courteous, knowledgeable, and really just a pleasure to be around. He is the only salesman I have met that makes car More

by Krmcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dougrey
Mar 20, 2012 -

Audi Oklahoma City responded

Thank you for the great review! I have forwarded this to Dave's managers as well as posted it to our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you would like to share some photos of your new ride!

March 08, 2012

The Dealer has been professional, courtesy, and respectful. They didn't waste my time sitting around for hours, We took care of business quickly. Classy bunch so far. More

by Msharp2790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Engo, Donna
Mar 16, 2012 -

Audi Oklahoma City responded

I appreciate the compliment and hope we continue to bring that same class and professionalism for many years to come! I have forwarded this to their managers as well as posted it to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos of it!

Mar 20, 2012 -

Audi Oklahoma City responded

Somehow I got the wrong link in that response. It should be http://www.facebook.com/bobmoore.infiniti.porsche.audi Sorry about that!

March 06, 2012

My experience with this dealership was amazing! They were prepared on our arrival, everything ran extremely smoothly, we weren't pushed around or rushed into anything, and it felt more personal than mos More

by kaleidoscopic
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dougrey
Mar 16, 2012 -

Audi Oklahoma City responded

Thank you for the kind words and I am glad that we could make you feel at home. We are a family and are very glad to have you as a part of that! I have forwarded this to Dave's managers as well as posted it to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos of it!

Mar 20, 2012 -

Audi Oklahoma City responded

Somehow I got the wrong link in that response. It should be http://www.facebook.com/bobmoore.infiniti.porsche.audi Sorry about that!

March 03, 2012

Sales staff was friendly, informative and helpful - no pressure. Sales process was quick- based upon my other experiences and again, no hard sales pitch. My opinion of service department will be forthco More

by mjacpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLozier
Mar 16, 2012 -

Audi Oklahoma City responded

I can't wait to hear if our service department holds up to the standard that our sales provided! I have forwarded this to Frank's managers as well as posted it to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos of it!

Mar 20, 2012 -

Audi Oklahoma City responded

Somehow I got the wrong link in that response. It should be http://www.facebook.com/bobmoore.infiniti.porsche.audi Sorry about that!

January 28, 2012

I bought a new Audi 6 and salesman, Ingo Phal, was exceptionally well informed and very easy to work with. The car is outstanding and the dealership and financial agent were very helpful. Overall on More

by Tom Gruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingo Phal
Jan 30, 2012 -

Audi Oklahoma City responded

Thanks for the great review, Tom! Great choice with the A6, and I am glad that you are liking it! I have forwarded this to Ingo's managers as well as posted it to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Infiniti/148949408519043 if you would like to share some photos of it!

Mar 20, 2012 -

Audi Oklahoma City responded

Somehow I got the wrong link in that response. It should be http://www.facebook.com/bobmoore.infiniti.porsche.audi Sorry about that!

January 23, 2012

Ingo Phal had an excellent grasp of the details of the vehicles I was interested in. He was extremely helpful and went the extra mile to make my experience easy and fun. More

by brianesnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingo Phal
Jan 24, 2012 -

Audi Oklahoma City responded

Thank you for the positive review! I have forwarded this to Ingo's managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you would like to share some photos of the new vehicle!

January 12, 2012

As it is in any car purchase, the amount of time spent just waiting around was painful. I don't understand why it takes 2 hours to close a purchase when all the parties involved knew ahead of time why we More

by gibsonmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoel, Walter Merchant, F&I Manager (didn't get her name)
Jan 12, 2012 -

Audi Oklahoma City responded

Thank you for bearing with the wait - there is often a lot more work involved, especially in finance, than you would think - and I am glad that you had a pleasant experience aside from that! I have forwarded this to their managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you want to share some photos!

January 12, 2012

We researched a lot of cars before going to Bob Moore's dealership. We drove nearly 300 miles because we liked the price of the vehicle. The staff was friendly, professional and helpful. While we were ther More

by Tswoolsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen
Jan 12, 2012 -

Audi Oklahoma City responded

Wow, 300 miles - that's impressive - I hope you guys had a safe drive home! I have forwarded this to Lam's managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you have any photos of the car or trip you would like to share!

December 31, 2011

The team made me feel welcomed and that my business was important. All members of the sales team worked with me directly and was blunt about the numbers instead of trying to run messages back and forth be More

by Tommywm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Mark and Donna
Jan 03, 2012 -

Audi Oklahoma City responded

Thank you for the positive review! I have forwarded this on to their managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.infiniti.porsche.audi if you would like to post some photos of your new car!

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