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Audi Oklahoma City

Oklahoma City, OK

4.6
164 Reviews

13000 N. Broadway Ext

Oklahoma City, OK

73114

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164 Reviews of Audi Oklahoma City

March 20, 2021

the easiest and best car deal I have done. General manager James was very helpful. This is the second car we have gotten there in the last year. Very satisfied with both. More

by Beezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Callan
Mar 22, 2021 -

Audi Oklahoma City responded

This is so great to hear, thank you for letting us know you had two great experiences with us! We look forward to working with you again down the road.

February 28, 2021

Hoping my car isnt towed. This place is refusing to communicate through email with me to get a new title sent. They took over a month. Now I'm being forced to call even though I didnt have to do that l More

by Nicholas Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Barnett
Mar 02, 2021 -

Audi Oklahoma City responded

Hello Nicholas, We're sorry to see there is still an issue from your 2019 purchase. As we have explained, we do not have your title. This issue can be fixed quickly, simply by filing for a replacement title for your vehicle. We are in contact, and ask that if you have any further questions to please reach out. We are here to assist you in solving this issue. Respectfully, James Samples, General Manager

February 28, 2021

Very pleased with our service lead Jose who was pretty good at communicating. Techs did a great job. 15 year customer still pleased with service. More

by flyingace420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Santos
Mar 02, 2021 -

Audi Oklahoma City responded

Thanks for letting us know you were pleased with your experience! We're glad to know we could serve you well for so long, and look forward to doing so for more time to come.

January 29, 2021

Great service, as always, with a nice bonus surprise! Keep up the good work in the Service Department! Was provided a nice loaner vehicle, while regular maintenance was performed on my Audi. All question More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Hughes
Feb 04, 2021 -

Audi Oklahoma City responded

We're so glad to know the service experience you had with us was a great one! There is nothing better than finding a place you can trust. As always, let us know if there is anything else we can assist you and your vehicle with!

November 17, 2020

Everything was great. I dropped my car off for maintenance & their service was exceptional. Kyle is great!!! I would definitely recommend them for your Audi maintenance. More

by shandawilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stephens
Nov 19, 2020 -

Audi Oklahoma City responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Oklahoma City. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 11, 2020

Arrived early for appointment but Kyle set us up right away. Comfortable, safe waiting area. Service work took less time than anticipated. Very pleased with overall experience. More

by sab70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stephens
Oct 12, 2020 -

Audi Oklahoma City responded

Glad to know your experience was not only great, but speedy too! Thanks for coming in, we hope to take care of you and your vehicle down the road.

October 10, 2020

Just purchased a used 2014 Cadillac SRX. I was able to test drive the vehicle and I was very pleased. Also the process took about 3 hours to complete, I really enjoyed the sales person and the financial p More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Corder, John Freese, Trey Smith
Oct 11, 2020 -

Audi Oklahoma City responded

Thanks for you kind words, Lana! We're more than pleased to know you enjoyed your experience with us and hope to continue to work together for time to come. Until then, happy driving!

September 24, 2020

Just got back my Q7 from being serviced and totally happy. My service advisor Alexa is the best there as she is very friendly, knows all about the Audi products and services. Bob Moore Audi has been se More

by mdixon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Hughes: Service Advisor
Sep 25, 2020 -

Audi Oklahoma City responded

Hi there, thanks so much for the kind review! We appreciate servicing you and for your great recommendation. We will be sure to let Alexa know of your kind words!

September 16, 2020

Very disappointing. After signing there was no regard for us. Finance add-on sales pitch. Irritating finance person “didn’t know” we were not financing. No 2nd remote key ($430 plus “prove” I own the ca More

by sab70
Customer Service
Price
Recommend Dealer
No
Employees Worked With
John Downs , Mike Callan
Sep 17, 2020 -

Audi Oklahoma City responded

Hello, We are sorry to hear you experience with us was disappointing, and apologize for any inconvenience this may have cause. I invite you to reach out directly at 405-748-8001 so I am able to learn more and discuss the financing situation. Respectfully, James Samples, General Manager

August 12, 2020

Great service representative, questionable service practices I brought my 2015 Audi a3 in late last year for an oil change, and noted that the a/c was not cooling properly. I was charged for an a/c coolant flus More

by Hudgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa
Aug 28, 2020 -

Audi Oklahoma City responded

Hello, We are extremely sorry to hear that there were multiple issues with your vehicle, and can guarantee our service team provided you with the initial diagnostic to ensure that we hit every base to fix your vehicle. If you would like to further discuss our pricing structure please reach out directly at (405) 748-8001, I’d be happy to explain. Respectfully, Adam Maxey, Fixed Operations Manager

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