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Audi Oklahoma City
Oklahoma City, OK
164 Reviews
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164 Reviews of Audi Oklahoma City
December 25, 2019
Lucas handled our recent visit and could not have more kind or more professional. The whole dealership is top-notch but we will ask for Lucas going forward. kind or more professional. The whole dealership is top-notch but we will ask for Lucas going forward. More
by AKB
Employees Worked With
Lucas in Service
December 18, 2019
Post-Purchase Mess I was interested in purchasing a used Audi from Bob Moore. I filled out a form online and was quickly contacted. They answered any and all questions I was interested in purchasing a used Audi from Bob Moore. I filled out a form online and was quickly contacted. They answered any and all questions about the car and financing promptly. I live out of town a few hundred miles in Texas so I asked many questions before traveling. While purchasing the vehicle, I was pressured into buying a bogus warranty from EFG companies. I was told it was an EASY cancel and I would have the first 30 days free. Afterwards, I realized the warranty was a mistake after reading other terrible reviews of the warranty company online. I quickly contacted Bob Moore to cancel the warranty who was oddly now very sluggish on answering my calls and e-mails. Eventually, I was told by Jozef in the finance department that they submitted a cancellation request to EFG. This was two weeks ago. I just called EFG to confirm the plan was cancelled and they told me that they had not received anything from Bob Moore. So I was flat out lied to by Bob Moore's finance department about them cancelling the warranty. Now, I have to fill out ANOTHER cancellation form to send to EFG directly by fax. On top of that, I still do not have the required documents from Bob Moore to get my car registered in Texas. Each time I reach out to the finance department to get an update, they always claim to be busy. My temporary tags expire on December 23rd and Bob Moore has made no effort. After they sell you the vehicle they couldn't care less about you anymore. Do not purchase a car here unless you're okay with being lied to. More
by abigailj
Employees Worked With
Jozef Dabrowski, John Freese
December 12, 2019
Always have a pleasant experience while getting my car serviced. Very thorough and informative. I feel safe in my car because of our regular maintenance. serviced. Very thorough and informative. I feel safe in my car because of our regular maintenance. More
by Phillipslynette34
Employees Worked With
Lucas Lopez, others in service dept.
December 01, 2019
Excellent personalized service among the sales staff, finance department and management. Outstanding team selling an outstanding product. Darrell, Lana and Cory were most helpful and courteous. finance department and management. Outstanding team selling an outstanding product. Darrell, Lana and Cory were most helpful and courteous. More
by Steven.snyder
Employees Worked With
Darrell Jefflo
March 10, 2019
Used 2014 Audi A4 with bent frame horn!! DO NOT PURCHASE A USED VEHICLE FROM THIS DEALERSHIP!!!!! My wife and I purchased a used 2014 Audi A4 Quattro in April 2017 and the saleswoman neglect DO NOT PURCHASE A USED VEHICLE FROM THIS DEALERSHIP!!!!! My wife and I purchased a used 2014 Audi A4 Quattro in April 2017 and the saleswoman neglected to inform us the vehicle had been in a front end collision and had a bent frame horn. After paying for a Carfax and seeing that the car was wrecked while it was a lease AND seeing that Audi OKC had actually did the repairs I called the dealership about a month after the purchase to ask why they did not disclose the front end damage before I purchased and pretty much was just given the runaround. I didn’t know much about my rights at the time and only asked that they let me bring he vehicle back and choose another that had not been in a front end collision but they refused and I am still left with this car. Forward to 2018 we had to fix the A/C which cost is $1200 and then to 2019 and now they expect us to pay $6000 for repairs to a fan motor and steering rack!! I asked the gentleman assisting us in the service department if the needed repairs were caused by the undisclosed frontend collision and he actually said it could be!! Wow, they didn’t deny it. I submitted a claim with the Better Business Bureau of Oklahoma and Audi still hasn’t responded to the claim as of yet. So be warned, DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP!!!! More
by Bkimbro
Employees Worked With
Kyle Stephens, Kalin Jones
October 10, 2018
Go here is you want your car damaged! If you want your Audi damaged because of their complete negligence and refuse to help, come on down to this dealer. They caused over $6k damage to my If you want your Audi damaged because of their complete negligence and refuse to help, come on down to this dealer. They caused over $6k damage to my s5, and instead of helping to make it right, they are refusing to work with me to repair the damage they caused. More
by Michael
Employees Worked With
Jeremy Freeman
August 04, 2018
Professional, Personable, And Unapproachable Integrity I recently purchased a hard-to-find, pre-owned vehicle from Audi Oklahoma City that, as my luck would have it, they recently received via a trade-in. I recently purchased a hard-to-find, pre-owned vehicle from Audi Oklahoma City that, as my luck would have it, they recently received via a trade-in. Because of work, I live between Florida and New York, and came upon this special car through an online search. Once I found the car online, I completed the ubiquitous "request more information" form. Even though it was Friday night, I quickly received a personal email from Tiffany, Sales Coordinator, that they were closed but to please feel free to reach out at my convenience the next day. No hassles, no pressure; no super early Saturday morning calls! I called Tiffany later that afternoon and had a long conversation about the car. Then and there, as well as in the days to come, she hit it out of the ballpark in helping me and answering my many questions. She connected me with Darrell, Audi Brand Specialist, who became my primary sales contact. Both Darrell and Tiffany were incredibly professional, possessed expert knowledge about their vehicles, and especially important for me, were just great people who I enjoyed speaking with. I put down a deposit and flew out for OKC the following Saturday to personally examine and test-drive the car, and to my surprise it was even better than described! Darrell spent a great deal of time with me, even though it was obvious that Saturday is their craziest day. I felt like a VIP the entire time I was with Darrell. Once I'd seen, examined and driven the car, I was all-in and the final negotiation was straightforward, such a welcome change from twists and turns with the east coast dealerships I was used to. I financed a portion of the car and also wanted an extended warranty, and from my experience knew this was usually the most uncomfortable part with this type of transaction. But Tim and his manager Kendrick were perfect, no hard sells, they answered my questions and gave thorough explanations of what my options were. I had done my homework, and ended up with what I wanted at an extremely fair price from these two very fine gentlemen. Once the paperwork was signed and next steps were explained to me, I took one last look at my baby and headed off to the airport. The car arrived last week via a third-party transportation carrier (a special well deserved shout-out to Plycar for delivering it quickly and in perfect condition), and I couldn't be happier. And it's all thanks to Tiffany, Darrell, Tim, Kendrick and the incredible folks at Audi of Oklahoma City! More
by misha
Employees Worked With
Tiffany LaPlante, Tim Gaulden, Kendrick Neal , Darrell Jefflo
September 19, 2017
Worst Audi Dealer In OKC I have had the worst experience with Bob Moore Audi! I came to the dealership originally to buy an S7, the rods in the vehicle were bad, they tried to I have had the worst experience with Bob Moore Audi! I came to the dealership originally to buy an S7, the rods in the vehicle were bad, they tried to encourage me to buy the A6 instead. After careful consideration i decided to buy the A6. The Salesman did not mention anything about having insurance in your own name so i got it under my older brothers name because he handles all our vehicles insurances, we own 5 vehicles all cadillacs and Audi's. Not even 4 days after purchasing my new Audi the center brake light went out and also heads up display went out. then when we took it back to the dealership they tried to blame the heads up display nonfuctioning a tinting problem. So after talking back and forth and wasting plenty of time. they finally agreed to fix all the problems and i requested a loaner car. they asked for insurance verification which i showed them, they started to investigate it like police officers lmao. they tried their best not to give us a loaner car then after wasting more time they finally gave me a loaner car, so i take it to work, about 30 mins later a customer told me "you know your tags are expired", so then i had close my business, hence lose money and then go back to the dealership risking getting pulled over and ticketed aswell as going on my driving record. The manager was very rude, no apology or remorse, mustve been a mistake...DONT wasted your time at this dealership! it will be your biggiest mistake!! More
by Adilyousuf
Employees Worked With
Safak Durmus
