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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews

1,129 Reviews of Audi Ontario - Service Center

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July 02, 2018

Audi service Erik Garcia provided a superior service. He is very helpful and knowledgeable and got my service done quicker than I expected. My first service at Au More

by Audi2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 03, 2018 -

Audi Ontario responded

Thanks so much for sharing this review, and for choosing to do business with us here at Walter's! It's awesome that Erik provided you with such efficient and informative service during your first visit, and we hope that we may continue working with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

July 01, 2018

Audi Ontario Service! Each time my Audi vehicles require service Audi Ontario is a great expereince. They can get me in for service quickly and my services rep Ambar Mejia More

by Audi4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for your confidence in Audi Ontario and the service that Ambar provides you with! We're pleased that we are consistently able to meet your expectations and offer you the exact assistance that you need, and we hope to continue working with you for years to come! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 30, 2018

Great customer service Erik García was very helpful when I ask for help, polite and very professional, he fix a problem I had with programming my key with the car, he explai More

by JorgeA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rickett, Erik Garcia
Jul 02, 2018 -

Audi Ontario responded

Hi Jorge, Thanks so much for your recommendation. We're pleased that Erik was able to diagnose and resolve your issue for you. Please let us know if there is anything that we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 29, 2018

Great dealer Adrian was great! I took the Uber to & from the dealer at no cost which is great! Took about 4 hours to do service on my car free car cash made it loo More

by Vlcmsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for taking the time to leave us this review! We love hearing from our satisfied customers, so it means a lot to know that you are so content with the service that Adrian provided you with. We hope to see you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 29, 2018

Awesome customer service! Got what I needed done. They provided me with a loaner while the car was being worked on. Got vechcle back with a free car wash. All courtesy of Walte More

by Par4tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jul 02, 2018 -

Audi Ontario responded

Thanks so much for the 5-star rating! We're so glad that Erick took such good care of you and your vehicle during your recent service, and we're thrilled that you are so content with your overall experience. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton - General Manager

June 23, 2018

Tire replacement My tires were already there and my car was attended to immediately. Job was done right the first time with regular updates received from Luis. More

by OD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Martin Lin
Jun 25, 2018 -

Audi Ontario responded

We're so pleased that your vehicle was attended to so promptly, and that the service that you received from Luis was so informative and efficient. Please let us know if there is anything else that we may do for you in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton- General Manager

June 23, 2018

Great staff and good service Ambar Mejia is my service advisers. She is professional and provided great service. I have been serviced my car here for more than a year, she always More

by Shen7558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jun 25, 2018 -

Audi Ontario responded

Thank you for continuing to confide in Ambar and our dealership to tend to your automotive needs! We're so glad that she consistently offers you the quality service that you are hoping for, and we look forward to continuing to do so in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton- General Manager

June 23, 2018

Oil change My wife was treated with respect. Helped with rental vehicle. Explained about service and what’s needed in the near future. The vehicle will return fo More

by James Tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike AbuJaber
Jun 25, 2018 -

Audi Ontario responded

Hi James, We're so glad that Mike was so helpful to you and your wife during your recent service visit. It's great that he ensured that you were educated on the service that you were receiving, as well as what upcoming services you will need. We look forward to working with you again in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton- General Manager

June 23, 2018

Excellent service Audi Ontario is organized, efficient and friendly. My maintenance was performed in record time. Parts were ordered and received with in two days. The More

by BevV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Erik Garcia
Jun 25, 2018 -

Audi Ontario responded

Hi Bev, It's so great to hear that you are so content with the service that Erik and Luis have provided you with, and that your experience was so quick, detailed, and efficient! We hope that we are given the opportunity to continue to take care of your service needs in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton- General Manager

June 22, 2018

Great Service You will always overpay for service at a dealer (which I did) but it was worth it for me. Luis Macias, the representative did a great job explaining t More

by RS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Erik Garcia
Jun 25, 2018 -

Audi Ontario responded

We're so delighted that Luis provided you with such extraordinary service, and that you are so content with your overall experience! We appreciate your recommendation, and we hope that you will reach out if you ever need any further assistance in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Greg Sexton- General Manager

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