Audi Ontario - Service Center

Great service Very helpful and friendly. I took in my s3 for maintenance and Erik walked me through everything they were doing. He also let me know that he removed Very helpful and friendly. I took in my s3 for maintenance and Erik walked me through everything they were doing. He also let me know that he removed the shipping spacers that the selling dealership left on from when I bought the car! More

Great service for my Audi Ambar was great, and provided an exceptional service experience. She addressed my concerns, and was knowledgeable about the specifics of my service n Ambar was great, and provided an exceptional service experience. She addressed my concerns, and was knowledgeable about the specifics of my service needs. She was also very good at making sure that the service was done accurately. More

Friendly staff I live in the San Fernando valley , visit your dealer and Raimundo came out to meet me at your parking lot and I was just considering buying an Audi b I live in the San Fernando valley , visit your dealer and Raimundo came out to meet me at your parking lot and I was just considering buying an Audi but I was not ready to buy and he end up giving me the deal that I wanted and bought it also I have in in your service department and Luis Macias has waited on my every time and he is not only nice on what he does but always with a positive attitude thanks you all for that and I will recommend your dealer More

Audi Ontario advocates for their customers! Ambar Mejia and the staff over at Audi Ontario are as good as they get. I had recently bought a used A4 from another dealer and had it checked by Audi Ambar Mejia and the staff over at Audi Ontario are as good as they get. I had recently bought a used A4 from another dealer and had it checked by Audi Ontario. It turns out that the car I bought had an issue in which the engine potentially needed to be replaced. I had bought an extended warranty from where I first bought the car but the extended warranty had fine print stating that the repair that needed to be done wasn't covered. So here I was, needing to spend a huge chunk of my finances to repair a car I had just bought. The previous dealer didn't tell me anything about the problem and I felt so helpless. In comes Ambar and Audi Ontario to save the day. Ambar went above and beyond to talk to her manager and the Audi reps and managed to present my case. She truly advocated for me and put herself in my shoes. Ambar was able to discount my costly repair by a huge amount. Both AOA and Audi Ontario made me feel like a valued customer and stuck up for the little guy. They even gave me a loaner car to use during the repair. That's the type of customer service that builds trust and loyalty. I was starting to believe that I would be one of those customers that would just slip through the cracks and the dealership would just wash their hands and walk away, but that was not the case here. I thought that this big luxury car corporation wouldn't care, but I was wrong. They made sure they made me, an everyday customer feel important. They were able to show empathy, and made me feel like not just another person but a valued customer. This is the first Audi I've ever bought and Audi Ontario changed my mind from never coming near another Audi again to potentially being a lifetime customer. Some dealerships make it feel like they're doing you a favor for average service, but the staff at Audi Ontario make being exceptional the norm. They're super friendly, great at communicating, and thorough. Thank you Ambar and the rest of the staff at Audi Ontario for going above and beyond in showing excellence with how you treat your customers! More

Excellent I wos drive on freeway and lite came on so I dice stop and went inside and Erik garcia came and see if I need help and I told him lite came on and I t I wos drive on freeway and lite came on so I dice stop and went inside and Erik garcia came and see if I need help and I told him lite came on and I told Hume I dint have to match time I fix my car I dint whait to long my car got fix I did excellent job thanks you very much Marco More

Excellent service visit Awesome dealership and very convenient to the IE, it's clean and one thing that stood out it's bigger then all they other Audi dealerships I have been Awesome dealership and very convenient to the IE, it's clean and one thing that stood out it's bigger then all they other Audi dealerships I have been to. Luis M. was very professional, very helpful and spot on, thanks Luis. I highly recommend this dealership and Luis (service rep). More

Professional service We cannot ask for more, excellent help and very polite personal service, second time so far and we are very happy with our visit, knowledge and commu We cannot ask for more, excellent help and very polite personal service, second time so far and we are very happy with our visit, knowledge and communication was really impressive, good job More

Great service and kept me informed Adrian got me in and out and explained the additional work for brakes and the charges. Audi Ontario has been great since they opened. My wife also g Adrian got me in and out and explained the additional work for brakes and the charges. Audi Ontario has been great since they opened. My wife also gets her Q7 serviced at Audi Ontario and we will continue to do so More

Luis Macias This is our third Audi. We have always gone to Riverside for any service needs. But now fast forward to my 1st and 2nd experience with Luis. He was mo This is our third Audi. We have always gone to Riverside for any service needs. But now fast forward to my 1st and 2nd experience with Luis. He was more than helpful, he was pleasant to deal with and was very knowledgeable. A completely different experience compared to the service advisor, Stacy, at Riverside. Thank you for bring Luis out to the Ontario location. More