Audi Ontario - Service Center

Exemplary Customer Service My husband and I took our car in for service and were so impressed with the customer service we received! Erik was so helpful and humble. Now a days i My husband and I took our car in for service and were so impressed with the customer service we received! Erik was so helpful and humble. Now a days its so hard to find genuinely nice people and he was just so kind to us. Thank you. More

Service department excellent ⭐️⭐️⭐️⭐️⭐️ Audi of Ontario is by far a excellent service dealership hands down. Ambar Mejia Service representative is exceptional and 100% about getting your car Audi of Ontario is by far a excellent service dealership hands down. Ambar Mejia Service representative is exceptional and 100% about getting your car the service and the needs of the car owner fulfilled. I switched dealerships for service last year and I’m more pleased then I have ever been. Any changes Ambar Mejia is always letting me know. Ambar Mejia is ?????????? Go visit her in the service department you will not be upset that you did. Audi of Ontario is not only great for service but if your looking to buy a new car or used these sale representatives are willing to help you beyond satisfaction. Thank you Audi of Ontario and thank you Ambar Mejia for all your help and time to make sure my cars are always serviced and safe. More

Service Department Customer Service Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then r Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then resulted with a complete wiring harness replacement in November... Reminder brand new car. Fast forward to this week where the same issues are happening but now triggering additional issues. I called ahead (Tuesday) to schedule a service to drop off the vehicle in exchange for a loaner (Today). Low and behold they screw up and miscommunicate amongst their departments and gave away our reserved vehicle, resulting in driving a car hoping the lights, blinkers, and steering works. It happens, no big deal, right? But my issue is with the service advisor and manger showing apathy. I was told that Conrad was supposed to call me about the vehicle, never happened. And while at the service counter he hid behind his desk and avoiding the situation altogether. Not that I need a hug or anything, but shows true character. Again, I don’t care but wanted to share with who might. But most importantly, it wastes our time and now have to reschedule. More

Service review Erik was very nice and explained everything in great detail. Overall it was a great visit/service. I would definitely recommend this dealership to f Erik was very nice and explained everything in great detail. Overall it was a great visit/service. I would definitely recommend this dealership to friends and family. More

Great service department. Great service department, Luis Macias has helped us with our Q7 that we purchased from another associated dealer. Always had smooth transactions from Great service department, Luis Macias has helped us with our Q7 that we purchased from another associated dealer. Always had smooth transactions from day 1 at this dealer. My wife and have nothing but good things to say about the service we have received at Ontario Audi. More

Fast and easy great communication and service I have recently visited the new Audi dealer in Ontario it service drive is great nice and big state of the art dealer was greeted by Erik Garcia he w I have recently visited the new Audi dealer in Ontario it service drive is great nice and big state of the art dealer was greeted by Erik Garcia he was my service writer very friendly and easy to talk to had great conversation and had great communication through out the process was very please called my extended warranty it was third party made it extremely easy ! I had been to West Covina Audi 2 times prior and could not figure out the problem on my A8 it turns out it was a cracked motor mount and trans mount thank god I took my car two Ontario got the job done and provide a wash and rental car was in and out in 30 mins after drop off More

Exceptional customer service I went in to service my car and Erik the service advisor helped me out. He was genuine, helpful and this experience and customer service excelled my e I went in to service my car and Erik the service advisor helped me out. He was genuine, helpful and this experience and customer service excelled my expectations. I’ll definitely be back to see him. More

First Service at this dealership I purchased my new Q7 in September and had my first service this past month. Luis Macias was excellent during my visit and kept me informed as I wait I purchased my new Q7 in September and had my first service this past month. Luis Macias was excellent during my visit and kept me informed as I waited for the completion of the 10,000 mile service. The dealership has been excellent ever since I walked in. My previous vehicles were a Lexus and BMW and I must say, my first experience with an Audi dealership was equal or exceeded these other luxury brand dealerships. I also must compliment Jonathan Valdovinos as he was the salesman I worked with to purchase the vehicle. He made the experience a simple and non-pressured one. I probably paid a bit to much for the vehicle :) but you get what you pay for. Regards Bob Gordon More

Audi Ontario Service employees are always friendly, professional, and punctual. This is my second time being assisted by Ambar Mejia, and I definitely recommend h Service employees are always friendly, professional, and punctual. This is my second time being assisted by Ambar Mejia, and I definitely recommend her service. I will continue to come to Audi Ontario for future service needs. More

Excellent Service Erik Garcia was very helpful and made things easy as much as possible regarding my car service. He returned my call when I called him for inquiry, th Erik Garcia was very helpful and made things easy as much as possible regarding my car service. He returned my call when I called him for inquiry, that was a good customer service. More