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Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

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April 28, 2018

Ontario Audi is Fantastic We came in to the service department and we're helped right away. Ambar Mejia was professional courteous and efficient. She took care of all of our ne More

by Judy Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambar Mejia
Apr 30, 2018 -

Audi Ontario responded

Hi Judy, We're pleased to hear that Ambar offered you such a quick and smooth service experience. Thanks so much for taking the time to leave us this 5-star rating and kind review. We hope to work with you again in the future. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Hey now Great help and outstanding customer service. The best part of a new dealership is the convenience and availability factor in addition to the friendlin More

by erikss6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 30, 2018 -

Audi Ontario responded

We strive to provide an excellent customer experience to each of our guests during each one of their visits! We are glad that we were able to succeed in doing so during your previous visit, and we look forward to providing you with the same quality service in the future. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Great customer service Ambar Mejia was very thorough In providing me with great customer service. I appreciate her having the loner I asked for and calling me back when sh More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 30, 2018 -

Audi Ontario responded

Hi Crystal, We're so glad that Ambar was able to meet your needs and simultaneously offer you a memorable service experience. We appreciate your confidence in her and look forward to seeing you next time. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Great Service Great Service , Ambar Mejia Was professional knowledgeable and a pleasure to deal with she answered all my questions made a replacement car available More

by C. FAULKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 30, 2018 -

Audi Ontario responded

Thanks for taking the time to leave us this 5-star review. We're glad to hear that Ambar provided you with an informative, hassle-free, and overall pleasant experience during your recent service visit. We hope you will choose Audi Ontario again for your future automotive needs. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Great service Thank you for the great service. Luis is always very helpful and nice. Will only take my car to him, treats you like family. Thank you More

by armenta1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Apr 30, 2018 -

Audi Ontario responded

It's so great that you are so confident in Luis and his services. We appreciate you taking the time to leave this nice review and 5-star rating. We will see you again next time. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Awesome, Luis M. At the beginning I was unsure about certain different issues on my car, it was my first time have an Audi. However, Luis was taking care of it with ex More

by yuhsuaneliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Apr 30, 2018 -

Audi Ontario responded

We're so glad that Luis was able to diagnose and resolve your automotive issues! We appreciate your recommendation and look forward to working with you again next time. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Great service I went in because the warning light came on for coolant. Erick Garcia greeted me right away and set me up with loaner car. When I returned Erick came More

by Jeffvitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Apr 30, 2018 -

Audi Ontario responded

We're delighted to hear that Erik took care of your service issue quickly and efficiently, and we appreciate you taking the time to leave us this 5-star review! We hope you will think of us again for your future automotive needs. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 27, 2018

Erik Garcia Service First time at the Ontario Audi and Erik Garcia knowledge and service was excellent. I will continue to take my car for service and future purchases! More

by Marilu123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Apr 30, 2018 -

Audi Ontario responded

Hi Marilu, Welcome to Ontario Audi. We're so glad that you had a great first experience with Erik and the team, and we look forward to offering you the same quality service in each of your future visits! See you next time. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 23, 2018

Very please with my Experience. Eric Garcia was very helpful and knowledgeable in servicing my vehicle. He also took the time out to show me newer models and encouraged me to contac More

by Sfuller17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Apr 24, 2018 -

Audi Ontario responded

Hi there, We're pleased to hear that Erik was so informative during your previous visit, and that he introduced you to the vehicle exchange program. If you have any further questions or concerns, feel free to contact us. We hope to work with you again in the future. Until then, check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

April 20, 2018

Excellent Dealership The best Audi Dealership in the area. From Sales to Service, my experience has been outstanding. My Service Representative, Luis Macias, has always ta More

by kim.a.mitchell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Apr 23, 2018 -

Audi Ontario responded

Hi Kim, Thanks so much for this awesome recommendation. We're so glad that you are so confident in our dealership and that Luis consistently offers you great service. We look forward to continuing to work with you in years to come. Please check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

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