Audi Ontario - Service Center

Excellent customer service Erik Garcia of Audi Ontario was very helpful and courteous to me and my family. He was knowledgeable and and very professional I can say we had a very Erik Garcia of Audi Ontario was very helpful and courteous to me and my family. He was knowledgeable and and very professional I can say we had a very pleasant visit overall. More

Service with Luis Macias Always the very very best here. Audi Ontario is owned by the same folks as Walters in Riverside and everyone knows how amazing Walters is. Does not Always the very very best here. Audi Ontario is owned by the same folks as Walters in Riverside and everyone knows how amazing Walters is. Does not matter if it's for Audi, MB, Porsche etc., if you are in So Cal, there is no better group when it comes to customer service. Luis Macias in the service dept. at Audi Ontario is outstanding as is everyone at this dealership. Sales, Service, parts, whatever you need...these guys and gals are the very best. My last visit I also had a nice talk with Raymundo Lopez. Great guy who will take care of you when its time to trade up. More

Service at its best Came in to service to have a recall done, Ambar Mejia throughly explained what was going to be done even had the technicians perform a couresty multi Came in to service to have a recall done, Ambar Mejia throughly explained what was going to be done even had the technicians perform a couresty multi point inspection on my car. Made me feel as ease about the condition of my car. More

Exemplary Customer Service My husband and I took our car in for service and were so impressed with the customer service we received! Erik was so helpful and humble. Now a days i My husband and I took our car in for service and were so impressed with the customer service we received! Erik was so helpful and humble. Now a days its so hard to find genuinely nice people and he was just so kind to us. Thank you. More

Service department excellent ⭐️⭐️⭐️⭐️⭐️ Audi of Ontario is by far a excellent service dealership hands down. Ambar Mejia Service representative is exceptional and 100% about getting your car Audi of Ontario is by far a excellent service dealership hands down. Ambar Mejia Service representative is exceptional and 100% about getting your car the service and the needs of the car owner fulfilled. I switched dealerships for service last year and I’m more pleased then I have ever been. Any changes Ambar Mejia is always letting me know. Ambar Mejia is ?????????? Go visit her in the service department you will not be upset that you did. Audi of Ontario is not only great for service but if your looking to buy a new car or used these sale representatives are willing to help you beyond satisfaction. Thank you Audi of Ontario and thank you Ambar Mejia for all your help and time to make sure my cars are always serviced and safe. More

Service Department Customer Service Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then r Short vehicle history... Bought an Audi brand new in September 2017 and have been having nonstop issues with the electrical system since. Which then resulted with a complete wiring harness replacement in November... Reminder brand new car. Fast forward to this week where the same issues are happening but now triggering additional issues. I called ahead (Tuesday) to schedule a service to drop off the vehicle in exchange for a loaner (Today). Low and behold they screw up and miscommunicate amongst their departments and gave away our reserved vehicle, resulting in driving a car hoping the lights, blinkers, and steering works. It happens, no big deal, right? But my issue is with the service advisor and manger showing apathy. I was told that Conrad was supposed to call me about the vehicle, never happened. And while at the service counter he hid behind his desk and avoiding the situation altogether. Not that I need a hug or anything, but shows true character. Again, I don’t care but wanted to share with who might. But most importantly, it wastes our time and now have to reschedule. More

Service review Erik was very nice and explained everything in great detail. Overall it was a great visit/service. I would definitely recommend this dealership to f Erik was very nice and explained everything in great detail. Overall it was a great visit/service. I would definitely recommend this dealership to friends and family. More

Great service department. Great service department, Luis Macias has helped us with our Q7 that we purchased from another associated dealer. Always had smooth transactions from Great service department, Luis Macias has helped us with our Q7 that we purchased from another associated dealer. Always had smooth transactions from day 1 at this dealer. My wife and have nothing but good things to say about the service we have received at Ontario Audi. More

Fast and easy great communication and service I have recently visited the new Audi dealer in Ontario it service drive is great nice and big state of the art dealer was greeted by Erik Garcia he w I have recently visited the new Audi dealer in Ontario it service drive is great nice and big state of the art dealer was greeted by Erik Garcia he was my service writer very friendly and easy to talk to had great conversation and had great communication through out the process was very please called my extended warranty it was third party made it extremely easy ! I had been to West Covina Audi 2 times prior and could not figure out the problem on my A8 it turns out it was a cracked motor mount and trans mount thank god I took my car two Ontario got the job done and provide a wash and rental car was in and out in 30 mins after drop off More

Exceptional customer service I went in to service my car and Erik the service advisor helped me out. He was genuine, helpful and this experience and customer service excelled my e I went in to service my car and Erik the service advisor helped me out. He was genuine, helpful and this experience and customer service excelled my expectations. I’ll definitely be back to see him. More