Audi Ontario - Service Center

Sales Advisor, Chris Davila created a simple process making the vehicle service experience exceptional. He greeted me with a smile upon checkin, kept me updated during the service process & even came in making the vehicle service experience exceptional. He greeted me with a smile upon checkin, kept me updated during the service process & even came in early to accommodate my schedule. A BIG thank you Chris! More

The dealership is very clean, well kept, and welcoming. All of the staff are very vocal and helpful. I have visited this facility multiple times and am always pleased with the interactions of staff. I woul All of the staff are very vocal and helpful. I have visited this facility multiple times and am always pleased with the interactions of staff. I would HIGHLY recommend any, and all business to this dedicated dealership! Thank you all for what you guys do it is appreciated! I also have to make sure, and thank Miles for all of his assistance during my last visit I feel he is a valuable asset to this team, so thank you very much for all of your help. More

Vincent in the service department was very helpful and and reviewed my records carefully and found out that my spare key has not been given to me since the time I got the vehicle! And he saw to it that I and reviewed my records carefully and found out that my spare key has not been given to me since the time I got the vehicle! And he saw to it that I got it asap! More

Vincent Wu helped me with a couple of issues i was having with my car. He and his colleagues were all so polite and helpful. I originally came in for an oil change but had a couple of other issues with my ca with my car. He and his colleagues were all so polite and helpful. I originally came in for an oil change but had a couple of other issues with my car that required ordering parts- which were ordered in quickly and i had a really smooth experience at this dealership. I haven’t had as quicky, easy, of kind customer service at any other Audi dealership in the area. Really appreciate Audi Ontario and Vincent! More

From the moment I arrived, my service manager, Miles Frank was helpful and friendly. Very clear on the service to be performed and done as promised. I am very satisfied! Frank was helpful and friendly. Very clear on the service to be performed and done as promised. I am very satisfied! More

Miles was both professional and personable. His exceptional service is second to none! Thank you Miles!!! His exceptional service is second to none! Thank you Miles!!! More

Service tech were knowledgeable and attentive. Very courteous and quick to respond when inquiring for updates. My Audi was washed and clean. Very courteous and quick to respond when inquiring for updates. My Audi was washed and clean. More

Chris was fantastic at assisting me and answering all questions. The oil change was done relatively quick. I'm not sure what settings they change during the service but my daytime lights aren't working a questions. The oil change was done relatively quick. I'm not sure what settings they change during the service but my daytime lights aren't working and neither is my rear view camera. I will try to figure it out myself because the dealership is 30 miles away but if not, I will have to come back. More

Service writer Vincent Wu provided courteous and professional service. Yesterday’s assigned tech, Alex, also provided a good video presentation of my A3’s condition. I always contact Vincent when professional service. Yesterday’s assigned tech, Alex, also provided a good video presentation of my A3’s condition. I always contact Vincent when it comes time for vehicle servicing. More

Alex Wong is really professional. He’s been very patient and thoughtful throughout the service. He’s been very patient and thoughtful throughout the service. More