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Audi Ontario - Service Center

Ontario, CA

4.9
1,132 Reviews

1,132 Reviews of Audi Ontario - Service Center

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September 18, 2020

I had an appointment to have service done with Miles Frank. This was my first time having service done at this location and I will not take my car elsewhere as long as I have it. Miles was prompt and he More

by Nathaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Sep 21, 2020 -

Audi Ontario responded

Nathaniel, Thank you so much for your positive review! Providing quality and efficient service is always our goal, and we are pleased that Miles' efforts met your satisfaction. It is an honor to have earned your confidence and loyalty, and we look forward to continuing to provide you and your vehicle with our best care in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 17, 2020

Dealership is always clean and well kept. Luis Macias was nice and efficient. Don’t understand why an oil change took 2 hours? Lexus in El Monte you are in and out in less than an hour. I had an 8 am appoint More

by Nathan.conatser1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
September 17, 2020

Chris quickly processed my car intake after my car was towed here. He provided good communication the whole way, and I got my car back fast. More

by Stephatm
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Sep 17, 2020 -

Audi Ontario responded

Thank you for leaving Chris this 5-star review! We are pleased to know that he took great care of you and your vehicle throughout your recent visit. We appreciate you confiding in our dealership with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 17, 2020

Luis Macias always is courteous, polite and very helpful when we come in for service! He pays attention to details! I would recommend to family and friends! More

by 1MWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 21, 2020 -

Audi Ontario responded

Thank you for leaving Luis this kind review and recommendation! We are happy to hear that he provided you and your vehicle with the quality service that you so much deserve! It is our pleasure to assist you. Please do not hesitate to let us know how Luis and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 15, 2020

Awesome attention to detail from Luis Macias. Greatly appreciate him getting me in and out of the Service area quickly. Accommodated my requests and genuinely listened to my concerns. More

by ERC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Macias
Sep 15, 2020 -

Audi Ontario responded

Thank you so much for your 5-star review! We are so glad that Luis could be of assistance to you and get your automotive needs taken care of efficiently! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 15, 2020

Chris in service always greets me with a smile. Always lets me know what service is coming up in my car. Gets the job completed by the service Dept on time More

by hotvalgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Sep 15, 2020 -

Audi Ontario responded

Thank you so much for leaving Chris this kind review! We are happy to know that he always takes great care of you and your automotive needs! Offering quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 14, 2020

Audi Ontario is always the best customer service experience. Luis Macias took great care of my car and informed me of all the warranties and what my car needed to be up to date. I received a new bat More

by lalilyvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 14, 2020 -

Audi Ontario responded

Thank you so much for your amazing review and recommendation! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are our utmost priorities, and we will be sure to provide you with nothing less than the same thorough and efficient service in the future. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 14, 2020

Luis Macias just handles business for me... I’m in and out and very satisfied with the service. It’s excellent service like this that will keep me a customer More

by Samisdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 14, 2020 -

Audi Ontario responded

Thank you for leaving Luis this 5-star review! We are delighted to know that he always takes great care of you and ensures that your concerns are efficiently resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 14, 2020

Jake Narasky made my last visit a great one. Many of the service technicians are rude and unprofessional but Jake was awesome and highly recommended. More

by Parker
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
September 11, 2020

I had to get my Audi A3 an oil change and they had to also fix a software recall. Jake was so friendly and helpful and stayed in contact with me throughout the process. Would definitely come here for any More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Baik, Jacob Narasky
Sep 14, 2020 -

Audi Ontario responded

Jessica, Congratulations on your new Audi A3! We are happy to hear that Jake took great care of you and ensured that your visit was as seamless as possible. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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