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Audi Ontario - Service Center

Ontario, CA

4.9
1,135 Reviews

1,135 Reviews of Audi Ontario - Service Center

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March 30, 2020

I was so glad when I found out that my old service rider was back at ontario audi. I will be back for my next service. Luis Macias is the best. More

by Cindyhutton29
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 31, 2020 -

Audi Ontario responded

Cindy, Luis certainly is a wonderful asset to our team, and it is a pleasure to know that he has your confidence! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 25, 2020

Quick and Easy My 2nd visit to this dealership and same as the first it was in and out quick and easy! Chris has been extremely polite and helpful.I look forward to More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Mar 25, 2020 -

Audi Ontario responded

Eddie, Thank you so much for your excellent review! Quality and efficient service is always our goal, and we are overjoyed that our efforts met your satisfaction once again! It is our pleasure to assist you in any way possible, and we hope to serve you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 16, 2020

Quality Service My experience at the Audi Ontario Service Dept. was exceptional. Luis Macias was very courteous and knowledgeable, i would definitely go back. Picking More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 18, 2020 -

Audi Ontario responded

Paul, Thank you so much for your positive feedback! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are happy to hear that Luis took such great care of you throughout your visit! We wish you safe travels- on behalf of him and the entire team, and we look forward to working with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 04, 2020

Great Customer Care I have come here a few times to service my Audi A4 and each time they have done it timely and to my expectations. They are transparent in what activ More

by Tungesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Macias
Mar 05, 2020 -

Audi Ontario responded

Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are delighted to know that Phil took such great care of you throughout your recent visit. Providing quality and efficient service is always our goal, and we will be sure to offer you nothing less in the future. If you have any further questions or concerns, please do not hesitate to let us know. We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 03, 2020

Luis Macias went out of his way to provide us with excellent customer service. He made sure that we had a loaner to use during our service, and he followed up with us to let us know when he expected More

by Erv Kravitz
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 03, 2020 -

Audi Ontario responded

Erv, Thank you for taking the time to share this excellent feedback! We are happy to hear that Luis kept you well-informed and ensured that your overall experience was as seamless as possible! He certainly is a wonderful asset to our dealership. Please let us know if there is ever anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

20,000 Mile check up Jacob in the Service Department was excellent to work with. He was prepared with the paperwork when I arrived to pick up my vehicle. He kept my lost More

by philc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Phil, Thank you for leaving Jacob this excellent review! We are happy to hear that he took great care of you and made your overall experience as efficient as possible! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

We brought our car in for a 10k service last month. Our service advisor, Luis Macias was very professional. The whole process was a quick and very good experience! More

by Tim Ly
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 03, 2020 -

Audi Ontario responded

Tim, Thank you for taking the time to share this positive review! We are overjoyed that Luis could be of great assistance to you and get your automotive needs efficiently resolved! Offering 5-star service is always our goal, and we look forward to providing you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

My service rep Jake Narosky was friendly, informative and kept me informed on the status of my car. Would highly recommend Audi Ontario and Jake. More

by suejovin
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Sue, Thank you for leaving Jake this excellent review! We are pleased to know that he took such great care of you throughout your visit! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

Fuel Door Stuck My service rep Jake Narasky was very helpful. Jake got me checked in quickly and explained everything. He was able to get the car fixed up the same da More

by Hoftster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Thank you for leaving Jake this excellent review! We are so pleased that he could get you and your vehicular needs taken care of efficiently! If you ever have any further questions or concerns, please do not hesitate to let us know! We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

Great, timely work, and rapid turnaround. Eric Garcia in the service center was, and is always, great to work with. He understands the scheduling, accommodations needed to take care of jobs bo More

by cstevens
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Mar 03, 2020 -

Audi Ontario responded

Thank you for leaving Erik this wonderful review! He certainly is exceptional at his skill, and we are happy to hear that he took such great care of you and your vehicular needs. Your safety and satisfaction are our utmost priorities. Please let us know how Erik and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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