Audi Ontario - Service Center

My service rep Jake Narosky was friendly, informative and kept me informed on the status of my car. Would highly recommend Audi Ontario and Jake. kept me informed on the status of my car. Would highly recommend Audi Ontario and Jake. More

Fuel Door Stuck My service rep Jake Narasky was very helpful. Jake got me checked in quickly and explained everything. He was able to get the car fixed up the same da My service rep Jake Narasky was very helpful. Jake got me checked in quickly and explained everything. He was able to get the car fixed up the same day and get me back on the road. The service at Audi of Ontario is top notch! More

Great, timely work, and rapid turnaround. Eric Garcia in the service center was, and is always, great to work with. He understands the scheduling, accommodations needed to take care of jobs bo Eric Garcia in the service center was, and is always, great to work with. He understands the scheduling, accommodations needed to take care of jobs both big and small. His attention to detail and communication throughout the process is always appreciated! More

Outstanding customer service, Luis Macias, was on top of it, very informative! I didn’t purchase here, but will next time, because of his service. it, very informative! I didn’t purchase here, but will next time, because of his service. More

Luis macias .he was great and efficient he answer all my questions about my service and recall .thank you Luis macias. Good customer service .great questions about my service and recall .thank you Luis macias. Good customer service .great More

Superb service, as always! Although it was my son who brought the car in for service, I heard nothing but praise for Chris Davila! We are very happy with our new local dealershi Although it was my son who brought the car in for service, I heard nothing but praise for Chris Davila! We are very happy with our new local dealership. More

During the process of setting up an appointment to have my 2017 Audi Q5, 50K service, I selected service advisor Erik Garcia. As always Erick was very helpful and the service was done within reasonable t my 2017 Audi Q5, 50K service, I selected service advisor Erik Garcia. As always Erick was very helpful and the service was done within reasonable time. More

mixed experience I have a 2018 Q5 and have taken this car in for some ridiculous 10 times in a little bit over 2 years from buying new. Basically non-stop, small issue I have a 2018 Q5 and have taken this car in for some ridiculous 10 times in a little bit over 2 years from buying new. Basically non-stop, small issues. It took them 5-6 times to fix the backup camera issue and annoying noise from the steering wheel never goes away I will be there about the 4th time for this issue. I really think Audi should reimburse my gas for these excessive number of trips. However, as much as I understand, a dealership is not really responsible for quality of the cars, they just sell them and provide service. Luis Macias from their service team stood out and took care of me. I know his is not the responsible technician. I am very disappointed with my car and highly suspect if this technical team is up to challenge but Luis is my guy. I never felt Luis is not on my side. More

Luis Macias is an awesome service rep. Great communication and understanding of what I wanted- made it easy- couldn’t be happier with my visit Thank you Luis communication and understanding of what I wanted- made it easy- couldn’t be happier with my visit Thank you Luis More