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Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

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February 15, 2020

Erik Garcia was extremely helpful in servicing our Audi Q7. There was an issue with our brakes and we needed a tire rotation. I also thought there was a problem with locking and unlocking our vehicle witho More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Feb 18, 2020 -

Audi Ontario responded

Lynn, Your safety and satisfaction are of the utmost importance to us, and we are overjoyed that Erik could get each of your needs thoroughly resolved. He certainly is a wonderful asset to our dealership. Please let us know if he or the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 12, 2020

Your staff was great and polite. The environment is always clean, bright, and full of drinks, snacks, and fruits. I could sit there for relax and wait for service while reading magaz More

by AudiF
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Feb 12, 2020 -

Audi Ontario responded

Thank you for leaving us this wonderful review! We always aim to provide our customers with 5-star service and deals, and we are overjoyed that your recent service experience met your satisfaction! It is our pleasure to assist you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 11, 2020

I would like to thank service manager Luis Macias. The service provided from Audi Ontario was superb a very easy process. From the moment I dropped off my vehicle to be diagnosed the process was in and ou More

by LAINA DEVINA
Recommend Dealer
Yes
Employees Worked With
Jennifer Service Team member and Technician who helped diagnose problem., Luis Macias
Feb 11, 2020 -

Audi Ontario responded

Elaine, Thank you for taking the time to leave Luis this excellent review! It is a pleasure to know that he took exceptional care of you throughout the entirety of your service, and that he was able to make your experience as seamless as possible. We are so glad that our work met your satisfaction, and we look forward to continuing to provide you and your vehicle with our best care in the future. Thank you for confiding in our dealership with your service needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 05, 2020

Best service ever. My car had a recall on it, the service was absolutely awesome and it does not matter if the car was being fixed for free. Service is best to all customers. The vehicle was fixed in a tim More

by bilal_elali
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Feb 05, 2020 -

Audi Ontario responded

Thank you so much for your positive review! Your safety and satisfaction are our priorities, and we are pleased that we could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 30, 2020

Customer Service EXCELLENCE On Monday, January 20, I brought my Audi A3 Wagon in for oil change and tire rotation. Jake (can't remember last name but he had a killer mustache) fr More

by Ihatespam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Jan 31, 2020 -

Audi Ontario responded

David, Thank you for taking the time to share this excellent feedback! We are so appreciative of your kind recommendation, and we are delighted to know that you were well taken care of throughout the entirety of your visit! It is our pleasure to assist you in any way possible, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 28, 2020

Friendly professional service Luis Macias took care of my car service the minute I drove in. He is all pro! Luis is a stellar example of the type of service a customer should re More

by JohnL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 28, 2020 -

Audi Ontario responded

John, Your safety and satisfaction are our priorities, and we are overjoyed that Luis could get your vehicular concerns efficiently resolved! it is our pleasure to serve you in any way possible. Please let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 22, 2020

Great Experience from an Audi Newbie I've had many different cars in my life but this is my first Audi. I took my Q3 in for it's first service since I bought it used and it was quite dif More

by SteelerDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Jan 23, 2020 -

Audi Ontario responded

Dave, Thank you for taking the time to share this amazing review! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we are delighted to know that Jacob took exceptional care of you- from beginning to end. It is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 21, 2020

Love this Dealership Chris Davila was awesome. Everything was done exactly as expected and barely took any time. I highly recommend Audi Ontario and especially Chris. Don’ More

by Ninergirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Jan 22, 2020 -

Audi Ontario responded

Linda, Thank you for taking the time to leave Chris and our dealership this kind review and recommendation! Providing quality and efficient service is so important to us, and we are overjoyed that Chris' efforts met your satisfaction. It is our pleasure to serve you in any way possible, and we hope to hear from you again the next time you are in need of automotive assistance. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 20, 2020

Great dealership and great service! Always easy to make an appointment and always in n out quickly. Definitely recommend Audi Ontario N and the guys. More

by Ernesto
Recommend Dealer
Yes
Employees Worked With
Jhovan Coronado, Jacob Narasky
Jan 21, 2020 -

Audi Ontario responded

Ernesto, Thank you so much for your excellent review and recommendation! Providing quality and efficient service is always our goal, and we are proud that our efforts have met your satisfaction. We greatly appreciate the opportunity to work with you, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 16, 2020

Eric Garcia helped me with my Audi A3 car issue. He was super friendly and kept communicating with me along the way. I got a loaner while getting my car fixed. Thanks Eric! More

by Yixin Zhang
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jan 17, 2020 -

Audi Ontario responded

Yixin, Thank you for your positive feedback! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are pleased to know that Eric took such great care of you throughout the entirety of your visit. It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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