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Audi Ontario - Service Center

Ontario, CA

4.9
1,142 Reviews

1,142 Reviews of Audi Ontario - Service Center

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March 04, 2020

Great Customer Care I have come here a few times to service my Audi A4 and each time they have done it timely and to my expectations. They are transparent in what activ More

by Tungesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Macias
Mar 05, 2020 -

Audi Ontario responded

Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are delighted to know that Phil took such great care of you throughout your recent visit. Providing quality and efficient service is always our goal, and we will be sure to offer you nothing less in the future. If you have any further questions or concerns, please do not hesitate to let us know. We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 03, 2020

Luis Macias went out of his way to provide us with excellent customer service. He made sure that we had a loaner to use during our service, and he followed up with us to let us know when he expected More

by Erv Kravitz
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 03, 2020 -

Audi Ontario responded

Erv, Thank you for taking the time to share this excellent feedback! We are happy to hear that Luis kept you well-informed and ensured that your overall experience was as seamless as possible! He certainly is a wonderful asset to our dealership. Please let us know if there is ever anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

20,000 Mile check up Jacob in the Service Department was excellent to work with. He was prepared with the paperwork when I arrived to pick up my vehicle. He kept my lost More

by philc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Phil, Thank you for leaving Jacob this excellent review! We are happy to hear that he took great care of you and made your overall experience as efficient as possible! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

We brought our car in for a 10k service last month. Our service advisor, Luis Macias was very professional. The whole process was a quick and very good experience! More

by Tim Ly
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Mar 03, 2020 -

Audi Ontario responded

Tim, Thank you for taking the time to share this positive review! We are overjoyed that Luis could be of great assistance to you and get your automotive needs efficiently resolved! Offering 5-star service is always our goal, and we look forward to providing you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

My service rep Jake Narosky was friendly, informative and kept me informed on the status of my car. Would highly recommend Audi Ontario and Jake. More

by suejovin
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Sue, Thank you for leaving Jake this excellent review! We are pleased to know that he took such great care of you throughout your visit! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

Fuel Door Stuck My service rep Jake Narasky was very helpful. Jake got me checked in quickly and explained everything. He was able to get the car fixed up the same da More

by Hoftster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Mar 03, 2020 -

Audi Ontario responded

Thank you for leaving Jake this excellent review! We are so pleased that he could get you and your vehicular needs taken care of efficiently! If you ever have any further questions or concerns, please do not hesitate to let us know! We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 02, 2020

Great, timely work, and rapid turnaround. Eric Garcia in the service center was, and is always, great to work with. He understands the scheduling, accommodations needed to take care of jobs bo More

by cstevens
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Mar 03, 2020 -

Audi Ontario responded

Thank you for leaving Erik this wonderful review! He certainly is exceptional at his skill, and we are happy to hear that he took such great care of you and your vehicular needs. Your safety and satisfaction are our utmost priorities. Please let us know how Erik and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 25, 2020

Outstanding customer service, Luis Macias, was on top of it, very informative! I didn’t purchase here, but will next time, because of his service. More

by Andrew.Nicassio
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Feb 25, 2020 -

Audi Ontario responded

Andrew Thank you for leaving Luis this excellent review! We are overjoyed that he could be of such great assistance to you throughout your visit! We appreciate you stopping by our dealership, and we will be awaiting an opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 25, 2020

Luis macias .he was great and efficient he answer all my questions about my service and recall .thank you Luis macias. Good customer service .great More

by Joseblanca10
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Feb 25, 2020 -

Audi Ontario responded

Jose, Thank you for leaving Luis this 5-star review! We are so pleased that he could get you and your automotive needs efficiently taken care of! If you ever have any further questions or concerns, please do not hesitate to give us a call! We look forward to working with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

February 24, 2020

Superb service, as always! Although it was my son who brought the car in for service, I heard nothing but praise for Chris Davila! We are very happy with our new local dealershi More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davila, Chris Davilia
Feb 25, 2020 -

Audi Ontario responded

We couldn't be more pleased to welcome you to our dealership and to know that our service met your satisfaction! It is our pleasure to serve you and your son in any way possible. Please don't hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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