Back

Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

Sort by
January 15, 2020

Chris Davila in Ontario is very friendly he always returns your call in a few minutes either text or call! Great person to work with More

by sednine
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Jan 16, 2020 -

Audi Ontario responded

We are delighted to know that Chris consistently takes such great care of you, and he will be proud to have earned your 5-star review! We wish you safe travels- on behalf of him and the entire team, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 07, 2020

service is good , finance not very good, I don’t like buy some insurance about car .so very angry to me, I can see he face More

by He
Recommend Dealer
Yes
Employees Worked With
Dean Vetricek, Ruli Ouyang
Jan 09, 2020 -

Audi Ontario responded

I’m sorry you had a poor experience with us. Would you please reach out to me so I can learn more about what happened? Greg Sexton General Manager Audi Ontario 909-292-9700

May 28, 2020 -

He responded

I didn't honor my promise to give me a gift for half a year, and the service was particularly poor. The old car was sold to audi company before, and I still received the letter of the old car. The transfer procedure was bad, and the address was wrong, so I didn't receive a payment bill

January 07, 2020

Service done right Having a vehicle of ones choices is a great and treasured experience but servicing and maintaining it is at a whole different level. A customer wants More

by Nico54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 07, 2020 -

Audi Ontario responded

Nico, Thank you for taking the time to share this excellent feedback! It is always our goal to ensure that our customers' experiences are as positive as possible, and we are happy to hear that Luis went above and beyond with the service that he provided to you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 06, 2020

90 thousand mile I appreciate when I can call the dealer and drop off my car the same day. Luis Macias was great to work with and followed through with everything I ne More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 07, 2020 -

Audi Ontario responded

Phil, Your safety and satisfaction are our utmost priorities, and we are pleased that we could consistently get your automotive needs taken care of- efficiently and effectively. Luis will be so proud to have earned your confidence, and we are certain that he will continue to provide you and your vehicle with his best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 06, 2020

Oil change service I got an oil change service with coupon at Audi Ontario. Luis Macias was nice as before and provided excellent service. I told him that I could not More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 07, 2020 -

Audi Ontario responded

June, Thank you for your 5-star review! We are glad that Luis could be of such valuable assistance to you throughout your recent visit. If there is anything more that he or the team may help you with, please do not hesitate to give us a call. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 30, 2019

Great service that was completed in a timely manner. All updates were communicated to me and there were no issues. Picking up my vehicle was easy and Audi service department was great with making the proces More

by snowjizel
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 31, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are thrilled that our efforts met your satisfaction. We thank you for confiding in our dealership with your automotive needs, and we hope to hear from you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 28, 2019

this was a follow up after i bought my Audi S5, for very Friendly Employees at service department i took my car for hard water spot and they did a great jobs, and thank for showed me how the heated mir More

by nuzoscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clemons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Narasky
Dec 30, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! We appreciate your business and are overjoyed that the quality of our work met your satisfaction. If there is anything more that we may help you with in the future, please be sure to let us know. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 16, 2019

Excellent service I went for a 30k miles service and PODS recall on my Audi s3 and Luis Macias handle everything quick and professional. Thank you Audi Ontario Team More

by Mihai
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 17, 2019 -

Audi Ontario responded

Thank you for your positive feedback! We are so pleased that Luis could get you and your vehicle taken care of- efficiently and effectively. We greatly appreciate the opportunity to serve you. Please let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 10, 2019

Such great service! Jake Narasky was the best service representative I've had. For years I had gone to Rusnak Pasadena, however Ontario Audi and Jake made my service exp More

by nfgonzales82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Dec 10, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! It is always our goal to ensure that our customers' experiences are as exceptional as possible, and we are delighted to know that Jake's service left you so impressed. Offering thorough and attentive service is so important to us, and we look forward to providing you with nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2019

I was very pleased with the 40,000 mile service performed by Audi Ontario. My service representative Jake was very attentive, arrange a ride home after I dropped off my Q7, kept me aware of the progress of t More

by Tom Harris
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Dec 10, 2019 -

Audi Ontario responded

Tom, Thank you so much for your positive feedback. We are happy to hear that Jake took great care of you and your automotive needs throughout your recent visit. It is our goal to ensure that your experiences at our dealership are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

...
75
...