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Audi Ontario - Service Center

Ontario, CA

4.9
1,135 Reviews

1,135 Reviews of Audi Ontario - Service Center

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February 05, 2020

Best service ever. My car had a recall on it, the service was absolutely awesome and it does not matter if the car was being fixed for free. Service is best to all customers. The vehicle was fixed in a tim More

by bilal_elali
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Feb 05, 2020 -

Audi Ontario responded

Thank you so much for your positive review! Your safety and satisfaction are our priorities, and we are pleased that we could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 30, 2020

Customer Service EXCELLENCE On Monday, January 20, I brought my Audi A3 Wagon in for oil change and tire rotation. Jake (can't remember last name but he had a killer mustache) fr More

by Ihatespam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Jan 31, 2020 -

Audi Ontario responded

David, Thank you for taking the time to share this excellent feedback! We are so appreciative of your kind recommendation, and we are delighted to know that you were well taken care of throughout the entirety of your visit! It is our pleasure to assist you in any way possible, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 28, 2020

Friendly professional service Luis Macias took care of my car service the minute I drove in. He is all pro! Luis is a stellar example of the type of service a customer should re More

by JohnL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 28, 2020 -

Audi Ontario responded

John, Your safety and satisfaction are our priorities, and we are overjoyed that Luis could get your vehicular concerns efficiently resolved! it is our pleasure to serve you in any way possible. Please let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 22, 2020

Great Experience from an Audi Newbie I've had many different cars in my life but this is my first Audi. I took my Q3 in for it's first service since I bought it used and it was quite dif More

by SteelerDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Jan 23, 2020 -

Audi Ontario responded

Dave, Thank you for taking the time to share this amazing review! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we are delighted to know that Jacob took exceptional care of you- from beginning to end. It is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 21, 2020

Love this Dealership Chris Davila was awesome. Everything was done exactly as expected and barely took any time. I highly recommend Audi Ontario and especially Chris. Don’ More

by Ninergirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Jan 22, 2020 -

Audi Ontario responded

Linda, Thank you for taking the time to leave Chris and our dealership this kind review and recommendation! Providing quality and efficient service is so important to us, and we are overjoyed that Chris' efforts met your satisfaction. It is our pleasure to serve you in any way possible, and we hope to hear from you again the next time you are in need of automotive assistance. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 20, 2020

Great dealership and great service! Always easy to make an appointment and always in n out quickly. Definitely recommend Audi Ontario N and the guys. More

by Ernesto
Recommend Dealer
Yes
Employees Worked With
Jhovan Coronado, Jacob Narasky
Jan 21, 2020 -

Audi Ontario responded

Ernesto, Thank you so much for your excellent review and recommendation! Providing quality and efficient service is always our goal, and we are proud that our efforts have met your satisfaction. We greatly appreciate the opportunity to work with you, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 16, 2020

Eric Garcia helped me with my Audi A3 car issue. He was super friendly and kept communicating with me along the way. I got a loaner while getting my car fixed. Thanks Eric! More

by Yixin Zhang
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jan 17, 2020 -

Audi Ontario responded

Yixin, Thank you for your positive feedback! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are pleased to know that Eric took such great care of you throughout the entirety of your visit. It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 15, 2020

Chris Davila in Ontario is very friendly he always returns your call in a few minutes either text or call! Great person to work with More

by sednine
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Jan 16, 2020 -

Audi Ontario responded

We are delighted to know that Chris consistently takes such great care of you, and he will be proud to have earned your 5-star review! We wish you safe travels- on behalf of him and the entire team, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

January 07, 2020

service is good , finance not very good, I don’t like buy some insurance about car .so very angry to me, I can see he face More

by He
Recommend Dealer
Yes
Employees Worked With
Dean Vetricek, Ruli Ouyang
Jan 09, 2020 -

Audi Ontario responded

I’m sorry you had a poor experience with us. Would you please reach out to me so I can learn more about what happened? Greg Sexton General Manager Audi Ontario 909-292-9700

May 28, 2020 -

He responded

I didn't honor my promise to give me a gift for half a year, and the service was particularly poor. The old car was sold to audi company before, and I still received the letter of the old car. The transfer procedure was bad, and the address was wrong, so I didn't receive a payment bill

January 07, 2020

Service done right Having a vehicle of ones choices is a great and treasured experience but servicing and maintaining it is at a whole different level. A customer wants More

by Nico54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Jan 07, 2020 -

Audi Ontario responded

Nico, Thank you for taking the time to share this excellent feedback! It is always our goal to ensure that our customers' experiences are as positive as possible, and we are happy to hear that Luis went above and beyond with the service that he provided to you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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