Audi Ontario - Service Center

I was very pleased with the 40,000 mile service performed by Audi Ontario. My service representative Jake was very attentive, arrange a ride home after I dropped off my Q7, kept me aware of the progress of t by Audi Ontario. My service representative Jake was very attentive, arrange a ride home after I dropped off my Q7, kept me aware of the progress of the service and washed the Q7 before pickup. . More

Schedule with Luis Macias. He'll take good care of you. He's very knowledgeable of the cars they service and takes the time to double check everything requested was taken care of prior to notifying you you He's very knowledgeable of the cars they service and takes the time to double check everything requested was taken care of prior to notifying you your car is ready. Luis truly cares that you are taken care of! More

Amazing Service From The moment I arrived I was greeted by Chris. He immediately asked how my day was going and as stressed as I was he helped me through everything. From The moment I arrived I was greeted by Chris. He immediately asked how my day was going and as stressed as I was he helped me through everything. Once I sat and waited several times others asked if I wanted or needed anything, I felt comfortable as i waited for my vehicle to be serviced. More

Erik Garcia is very professional and excellent service advisor at the Audi Ontario Service Center. He patiently listen and understands our need and the best of all he makes it happen. advisor at the Audi Ontario Service Center. He patiently listen and understands our need and the best of all he makes it happen. More

All of the items that needed to handle were taken care of. My day started with a flat tire on my way home, luckily I had to pass my Ontario Audi dealer. Chris Davila, the service manager was able to replace my My day started with a flat tire on my way home, luckily I had to pass my Ontario Audi dealer. Chris Davila, the service manager was able to replace my leaking flat tire with a new tire and perform my 10,000 mile service at the same time. I left my car and picked it up the next day. A first class Q5 and at a first class dealership. More

Noteworthy Service Experience Luis Macias efforts in customer service were noteworthy and commendable. From the time I entered the dealership he made an immediate effort to assist Luis Macias efforts in customer service were noteworthy and commendable. From the time I entered the dealership he made an immediate effort to assist me. He was very congenial, knowledgeable and expeditious in managing the service process. I will request him for my next service appointment. More

Luis not only went over the top and took my car in within 30 minutes of my frantic call but treated me as family and handled my situation extremely professionally. His accountability and professionalism has 30 minutes of my frantic call but treated me as family and handled my situation extremely professionally. His accountability and professionalism has won a customer. I live in Beverly Hills but will for now on service my car at that dealership as long as he is an employee. Thank you. More

Great Customer Service Jake Narasky at Audi Ontario was a great service technician to work with. Jake explained to me he was fairly new; however, the professionalism and cus Jake Narasky at Audi Ontario was a great service technician to work with. Jake explained to me he was fairly new; however, the professionalism and customer service he exuded was A1! I had an appointment for one issue, and Jake found that I needed an additional service and promised it wouldn't take too much longer. Although it took longer than I originally planned, Jake kept me updated throughout my entire time at the dealership and I was pleased. I will definitely be back to Audi Ontario for all my service needs and will ask for Jake! More

Comments Provided good accommodation and provided good pricing for the services rendered. The staff are presentable and the service department is very profess Provided good accommodation and provided good pricing for the services rendered. The staff are presentable and the service department is very professional. I would recommend this dealership. More

Service with a Smile I had the pleasure of working with Luis Macias in the Service Dept. He was very cordial and very knowledgable as to what was needed to service my Audi I had the pleasure of working with Luis Macias in the Service Dept. He was very cordial and very knowledgable as to what was needed to service my Audi Vehicle .Always very pleasant and giving his very best at all times. A true representative of Audi service Dept,which we all like to see. Thanks Luis More