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Audi Ontario - Service Center

Ontario, CA

4.9
1,143 Reviews

1,143 Reviews of Audi Ontario - Service Center

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December 30, 2019

Great service that was completed in a timely manner. All updates were communicated to me and there were no issues. Picking up my vehicle was easy and Audi service department was great with making the proces More

by snowjizel
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 31, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are thrilled that our efforts met your satisfaction. We thank you for confiding in our dealership with your automotive needs, and we hope to hear from you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 28, 2019

this was a follow up after i bought my Audi S5, for very Friendly Employees at service department i took my car for hard water spot and they did a great jobs, and thank for showed me how the heated mir More

by nuzoscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clemons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Narasky
Dec 30, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! We appreciate your business and are overjoyed that the quality of our work met your satisfaction. If there is anything more that we may help you with in the future, please be sure to let us know. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 16, 2019

Excellent service I went for a 30k miles service and PODS recall on my Audi s3 and Luis Macias handle everything quick and professional. Thank you Audi Ontario Team More

by Mihai
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 17, 2019 -

Audi Ontario responded

Thank you for your positive feedback! We are so pleased that Luis could get you and your vehicle taken care of- efficiently and effectively. We greatly appreciate the opportunity to serve you. Please let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 10, 2019

Such great service! Jake Narasky was the best service representative I've had. For years I had gone to Rusnak Pasadena, however Ontario Audi and Jake made my service exp More

by nfgonzales82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Dec 10, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! It is always our goal to ensure that our customers' experiences are as exceptional as possible, and we are delighted to know that Jake's service left you so impressed. Offering thorough and attentive service is so important to us, and we look forward to providing you with nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 09, 2019

I was very pleased with the 40,000 mile service performed by Audi Ontario. My service representative Jake was very attentive, arrange a ride home after I dropped off my Q7, kept me aware of the progress of t More

by Tom Harris
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Dec 10, 2019 -

Audi Ontario responded

Tom, Thank you so much for your positive feedback. We are happy to hear that Jake took great care of you and your automotive needs throughout your recent visit. It is our goal to ensure that your experiences at our dealership are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

December 06, 2019

Schedule with Luis Macias. He'll take good care of you. He's very knowledgeable of the cars they service and takes the time to double check everything requested was taken care of prior to notifying you you More

by Millertb16
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 06, 2019 -

Audi Ontario responded

Thank you for leaving Luis this excellent review! It is a pleasure to know that he has your confidence, and that he consistently provides you with the quality service that you so much deserve. Your safety and satisfaction are our priorities, and we are certain that he will continue to provide you and your vehicle with 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton – General Manager

December 06, 2019

Amazing Service From The moment I arrived I was greeted by Chris. He immediately asked how my day was going and as stressed as I was he helped me through everything. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Dec 06, 2019 -

Audi Ontario responded

Eddie, It is our goal to ensure that our customers’ experiences are as pleasant as possible, and we are happy to hear that you were well taken care of throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we will be awaiting an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton – General Manager

November 30, 2019

Erik Garcia is very professional and excellent service advisor at the Audi Ontario Service Center. He patiently listen and understands our need and the best of all he makes it happen. More

by dfung1688
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Dec 02, 2019 -

Audi Ontario responded

Thank you so much for your amazing review! Your safety and satisfaction are of the utmost importance to us, and we are overjoyed that Erik could offer you the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we are certain that Erik will continue to provide you and your vehicle with his best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

November 25, 2019

All of the items that needed to handle were taken care of. My day started with a flat tire on my way home, luckily I had to pass my Ontario Audi dealer. Chris Davila, the service manager was able to replace my More

by Bjb@234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Nov 26, 2019 -

Audi Ontario responded

Thank you so much for your 5-star review! We are so pleased that Chris could get you in and get your vehicular needs taken care of. We appreciate the opportunity to serve you, and we hope that you continue to confide in our dealership with your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

November 25, 2019

Noteworthy Service Experience Luis Macias efforts in customer service were noteworthy and commendable. From the time I entered the dealership he made an immediate effort to assist More

by Norm Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Nov 26, 2019 -

Audi Ontario responded

Thank you for taking the time to leave Luis this excellent review! We are happy to hear that he took great care of you and demonstrated great knowledge and diligence in the service that he provided. He will be honored to know that he has earned your confidence, and we are certain that he will continue to impress you with his efforts in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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