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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews

1,129 Reviews of Audi Ontario - Service Center

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November 10, 2019

Excellent service Jake who is my service advisor have excellent customer service and very knowledgeable and also calls you with an update on your car. I will defensive More

by Dandee
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Nov 11, 2019 -

Audi Ontario responded

Thank you so much for your excellent review and recommendation! Your safety and satisfaction are our priorities, and we are delighted to know that Jake took exceptional care of you and your vehicular needs. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

November 05, 2019

Excellent service team! Jake was supremely professional and attentive to every detail of my service experience. Excellent communication skills regarding the work from start More

by hydeehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Nov 05, 2019 -

Audi Ontario responded

Thank you so much for your excellent feedback! We are happy to hear that Jake took exceptional care of you throughout the entirety of your visit, as we aim to ensure that our customers' experiences are as seamless as possible. We appreciate the opportunity to serve you, and we hope that you continue to confide in our dealership for each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

November 05, 2019

Happy to always visit this dealership....environment is clean and well kept. The service advisers are courteous and knowledgeable; and willing to offer the best options for your vehicle needs. Jacob Narsky More

by Shawn
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Nov 05, 2019 -

Audi Ontario responded

Shawn, We are honored that you continue to work with us as well, and we are overjoyed that our service continuously meets your full satisfaction. Your safety is our priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Thank you so much for your willingness to go the extra distance to work with us and for taking the time to leave us this wonderful review. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 28, 2019

Quiet Excellence Stopped by to have my tire checked and Jacob Narksy took care of me no fuss, no muss. An outstanding experience and my sincere thanks to Jake and the More

by Eric H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Narasky
Oct 29, 2019 -

Audi Ontario responded

Eric, Thank you so much for your 5-star review! It is our pleasure to assist you in any way possible, and we are overjoyed that Jacob could get you safely and seamlessly back on the road. If there is anything more that our team may help you with, please don' t hesitate to let us know. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Greg Sexton - General Manager

October 22, 2019

Service Great service and great communication very personable was attentive to my concerns and answered all my questions and I was very satisfied thank you fo More

by Spflucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Oct 22, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! Your safety and satisfaction are so important to us, and we are proud to have earned your 5-star rating all-around. It is our pleasure to assist you in any way possible, and we hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 19, 2019

Warranty and 20,000 mile service Chris Davila was my service tech. He and his admin staff made sure I was informed on the scheduling and progress of the repairs. The Uber ride back t More

by MHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Oct 21, 2019 -

Audi Ontario responded

Thank you so much for your excellent feedback! Providing quality service is so important to us, and we are overjoyed that Chris' efforts met your satisfaction- from start to finish. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 09, 2019

Took my car in for a detail based on it not being completely cleaned when it was delivered, and they did a excellent job with getting it looking like showroom quality. More

by KJM
Recommend Dealer
Yes
Employees Worked With
Raquel Hernandez, Jacob Narasky
Oct 10, 2019 -

Audi Ontario responded

Thank you for taking the time to leave us this 5-star review. We appreciate the opportunity to make things right for you, and we are overjoyed that our efforts met your satisfaction. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 08, 2019

Great service. Erik Garcia is very helpfulOverall I Great service. Erik Garcia is very helpful Overall I don’t mind coming in due to how attentive each Audi employee is. Audi is Always welcoming. More

by MsLeBoof
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 09, 2019 -

Audi Ontario responded

Thank you so much for your wonderful review! We are delighted to know that you consistently feel well accommodated and taken care of when you join us for service. We greatly appreciate your business, and we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 07, 2019

Service I arrived at my time schedule, and Zac was really attentive and had an excellent experience with his costumer service skills. He answer all my questio More

by Carlos Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Oct 07, 2019 -

Audi Ontario responded

Carlos, Thank you for taking the time to leave Zac this wonderful review! We are so pleased that he could be of valuable assistance to you, and we appreciate you confiding in our dealership with your automotive needs. Please drive safely, and don't hesitate to let us know if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 04, 2019

Audi service Zach has an excellent customer service and he would go extra mile in order to help his customers. We would definitely recommend Audi service departme More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Oct 04, 2019 -

Audi Ontario responded

Thank you so much for your recommendation! We are delighted to know that Zach went above and beyond to serve you and make your recent service experience 5-stars all-around. We wish you safe travels and look forward to continue providing you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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