Audi Ontario - Service Center

Noteworthy Service Experience Luis Macias efforts in customer service were noteworthy and commendable. From the time I entered the dealership he made an immediate effort to assist Luis Macias efforts in customer service were noteworthy and commendable. From the time I entered the dealership he made an immediate effort to assist me. He was very congenial, knowledgeable and expeditious in managing the service process. I will request him for my next service appointment. More

Luis not only went over the top and took my car in within 30 minutes of my frantic call but treated me as family and handled my situation extremely professionally. His accountability and professionalism has 30 minutes of my frantic call but treated me as family and handled my situation extremely professionally. His accountability and professionalism has won a customer. I live in Beverly Hills but will for now on service my car at that dealership as long as he is an employee. Thank you. More

Great Customer Service Jake Narasky at Audi Ontario was a great service technician to work with. Jake explained to me he was fairly new; however, the professionalism and cus Jake Narasky at Audi Ontario was a great service technician to work with. Jake explained to me he was fairly new; however, the professionalism and customer service he exuded was A1! I had an appointment for one issue, and Jake found that I needed an additional service and promised it wouldn't take too much longer. Although it took longer than I originally planned, Jake kept me updated throughout my entire time at the dealership and I was pleased. I will definitely be back to Audi Ontario for all my service needs and will ask for Jake! More

Comments Provided good accommodation and provided good pricing for the services rendered. The staff are presentable and the service department is very profess Provided good accommodation and provided good pricing for the services rendered. The staff are presentable and the service department is very professional. I would recommend this dealership. More

Service with a Smile I had the pleasure of working with Luis Macias in the Service Dept. He was very cordial and very knowledgable as to what was needed to service my Audi I had the pleasure of working with Luis Macias in the Service Dept. He was very cordial and very knowledgable as to what was needed to service my Audi Vehicle .Always very pleasant and giving his very best at all times. A true representative of Audi service Dept,which we all like to see. Thanks Luis More

Excellent service Jake who is my service advisor have excellent customer service and very knowledgeable and also calls you with an update on your car. I will defensive Jake who is my service advisor have excellent customer service and very knowledgeable and also calls you with an update on your car. I will defensively recommend Ontario Audi to service your car. More

Excellent service team! Jake was supremely professional and attentive to every detail of my service experience. Excellent communication skills regarding the work from start Jake was supremely professional and attentive to every detail of my service experience. Excellent communication skills regarding the work from start to finish. He also provided me with Uber service which was most appreciated. More

Happy to always visit this dealership....environment is clean and well kept. The service advisers are courteous and knowledgeable; and willing to offer the best options for your vehicle needs. Jacob Narsky clean and well kept. The service advisers are courteous and knowledgeable; and willing to offer the best options for your vehicle needs. Jacob Narsky was even able to seek Manager approval for a small discount during my service visit. I live about 44 miles from the close set dealership to my home but I choose Audi Ontario. More

Quiet Excellence Stopped by to have my tire checked and Jacob Narksy took care of me no fuss, no muss. An outstanding experience and my sincere thanks to Jake and the Stopped by to have my tire checked and Jacob Narksy took care of me no fuss, no muss. An outstanding experience and my sincere thanks to Jake and the team. Really appreciate your time. More

Service Great service and great communication very personable was attentive to my concerns and answered all my questions and I was very satisfied thank you fo Great service and great communication very personable was attentive to my concerns and answered all my questions and I was very satisfied thank you for a great experience More