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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews

1,129 Reviews of Audi Ontario - Service Center

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August 28, 2019

Outstanding It was nice and easy and fast and done professionally I was taken care fast and I didnt stay to long and was very helpful More

by jose pech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Hinks
Aug 28, 2019 -

Audi Ontario responded

Jose, We are so pleased that Jonathan could make your recent service visit so smooth and efficient, and we appreciate you taking the time to share this 5-star review. If there is anything more that we may help you with in the future, please feel free to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 26, 2019

Great customer service Can’t thank jonathon enough he did some outstanding work on my car without asking. I can honestly say they do go above and beyond More

by Rick2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hinks
Aug 27, 2019 -

Audi Ontario responded

Rick, Thank you so much for your excellent review! It is our pleasure to go above and beyond to ensure your full safety and satisfaction, and we are overjoyed that our service met your expectations. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 20, 2019

Chris Davila, provides excellent service! Chris was the most detailed and attentive Audi associate I have worked with. Great communication and quick to return emails or calls. Manager Phil was More

by ArvizuJess73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Aug 20, 2019 -

Audi Ontario responded

Jess, Thank you for sharing this excellent review! We are happy to hear that Chris took exceptional care of you throughout your visit, and that you found his and Phil's service to be so valuable. We greatly appreciate your business and look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 20, 2019

Extremely helpful and courteous ! Service advisories that have worked with me have been amazing Eric Garcia ,Chris Davila as soon as you walk in your greeted with smile and immediat More

by Loren26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez, Chris Davilia
Aug 21, 2019 -

Audi Ontario responded

Loren, Thank you for leaving us this excellent review! We are happy to hear that our team took exceptional care of you throughout the entirety of your visit, and that they provided you with the thorough and transparent service that we always aim to offer. We appreciate your valuable feedback, and will certainly utilize it to enhance your experiences with us in the future. It is an honor to have earned your loyalty, and we look forward to continue serving you and each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 19, 2019

Quality Service with a Smile! I purchased my second A5 from Audi Ontario in May and received such great service that I decided to try their service department. As a prior Audi owne More

by DiamondEyes4Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Aug 20, 2019 -

Audi Ontario responded

Thank you for taking the time to share this amazing review! We are so appreciative of your business, and we are thrilled that your first visit to our service center exceeded your already-high expectations! We couldn't be more pleased to hear of your satisfaction, and we look forward to continuing to provide you and your vehicle with nothing less than the same quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 13, 2019

Great Service! Gave us a loaner car for convenience. You do need to make an appt. Always great and helpful staff. We will be returning to this dealership! More

by abraendle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Aug 13, 2019 -

Audi Ontario responded

Thank you so much for your positive review! We are so proud to have earned your 5-star rating all-around! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 13, 2019

Great service visit! Erik Garcia was very helpful in my recent service visit. I would definitely recommend him to my friends and family! He’s very attentive and listened t More

by Kel.li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Aug 13, 2019 -

Audi Ontario responded

Kelli, Thank you for taking the time to leave Erik this excellent review and recommendation! We are so pleased that he could be of such great assistance to you, and that his thorough service earned your confidence. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 13, 2019

Excellent Service Everything is done on time and the loaner car are very clean and new! Erik follow up with me about my car service since I drop it off! More

by AUDI KING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymundo Lopez, Erik Garcia
Aug 13, 2019 -

Audi Ontario responded

Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We look forward to hearing from you the next time your vehicle is ready for service, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 12, 2019

Audi Ontario service oil change Good loaner car. I brought in my suv. They gave me suv to drive. Friendly service. Exterior car wash complete. Glad I purchased Audi care package. More

by she0118
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Aug 13, 2019 -

Audi Ontario responded

Thank you so much for your positive feedback! Providing 5-star service is certainly what we aim for, and we are so glad that our efforts met your satisfaction. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

August 12, 2019

Audi staff Rocks I was an hour early but that didnt stop Erik Garcia from taking me in and getting me out within 2 hrs. I was comfortable on your couch waiting TV and More

by Vwgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Aug 13, 2019 -

Audi Ontario responded

Carmen, Thank you so much for your wonderful review! It is our pleasure to accommodate your needs and do all that we can to make your experiences with us as positive as possible. We are happy to hear that Erik got you and your vehicle taken care of- efficiently and to your satisfaction. Please don't hesitate to let us know if he and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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