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Audi Ontario - Service Center

Ontario, CA

4.9
1,144 Reviews

1,144 Reviews of Audi Ontario - Service Center

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October 19, 2019

Warranty and 20,000 mile service Chris Davila was my service tech. He and his admin staff made sure I was informed on the scheduling and progress of the repairs. The Uber ride back t More

by MHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Oct 21, 2019 -

Audi Ontario responded

Thank you so much for your excellent feedback! Providing quality service is so important to us, and we are overjoyed that Chris' efforts met your satisfaction- from start to finish. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 09, 2019

Took my car in for a detail based on it not being completely cleaned when it was delivered, and they did a excellent job with getting it looking like showroom quality. More

by KJM
Recommend Dealer
Yes
Employees Worked With
Raquel Hernandez, Jacob Narasky
Oct 10, 2019 -

Audi Ontario responded

Thank you for taking the time to leave us this 5-star review. We appreciate the opportunity to make things right for you, and we are overjoyed that our efforts met your satisfaction. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 08, 2019

Great service. Erik Garcia is very helpfulOverall I Great service. Erik Garcia is very helpful Overall I don’t mind coming in due to how attentive each Audi employee is. Audi is Always welcoming. More

by MsLeBoof
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 09, 2019 -

Audi Ontario responded

Thank you so much for your wonderful review! We are delighted to know that you consistently feel well accommodated and taken care of when you join us for service. We greatly appreciate your business, and we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 07, 2019

Service I arrived at my time schedule, and Zac was really attentive and had an excellent experience with his costumer service skills. He answer all my questio More

by Carlos Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Oct 07, 2019 -

Audi Ontario responded

Carlos, Thank you for taking the time to leave Zac this wonderful review! We are so pleased that he could be of valuable assistance to you, and we appreciate you confiding in our dealership with your automotive needs. Please drive safely, and don't hesitate to let us know if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 04, 2019

Audi service Zach has an excellent customer service and he would go extra mile in order to help his customers. We would definitely recommend Audi service departme More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Oct 04, 2019 -

Audi Ontario responded

Thank you so much for your recommendation! We are delighted to know that Zach went above and beyond to serve you and make your recent service experience 5-stars all-around. We wish you safe travels and look forward to continue providing you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

October 02, 2019

The battery died so after getting a jump, I drove straight to Audi Ontario. Chris Davila was professional, kind, helpful and efficient. As I was waiting at the dealership, I very much appreciated C More

by LisaJ
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Oct 03, 2019 -

Audi Ontario responded

Lisa, We appreciative you confiding in our dealership with your automotive needs, and we are so delighted that Chris could get your recent issue taken care of so efficiently! We thank you for sharing this 5-star review. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 24, 2019

Excellence Zachary Rojo was the consummate professional. A pleasure doing business with him! I’ll request him whenever my car needs service. He is very good! More

by Vsonya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zac Rojo
Sep 24, 2019 -

Audi Ontario responded

Thank you so much for leaving Zachary this wonderful review! We are happy to hear that he took great care of you, and that his 5-star service earned your confidence. He will be so honored by your kind remarks, and we are certain that he will continue to provide you with the highest quality of service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 24, 2019

Very Good Service Chris Davila was as helpful as could be. I had requested the car be ready for pick up by a specific time. Thirty minutes after the scheduled time, I More

by Rancho1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Sep 25, 2019 -

Audi Ontario responded

Thank you so much for your 5-star feedback! We are so pleased that Chris could get your vehicular needs taken care of- as efficiently and effectively as promised! It our pleasure to serve you- Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 24, 2019

Exceptional Erik Garcia was extremely helpful with all my questions and requests.I left there completely informed of all my options and totally satisfied with all More

by Ahchooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia, Chris Davilia
Sep 25, 2019 -

Audi Ontario responded

Thank you for sharing this positive feedback! We are overjoyed that Erik could be of such great assistance to you and ultimately resolve each of your concerns. He will be thrilled that you found your experience working with him to be so valuable. Please do not hesitate to let us know if you ever have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

September 17, 2019

Excellent Service with Mr. Garcia. Highly Recommend working with him. For another service, this is a place where to go and get serviced. A++++ Recommended. More

by audi ontario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Sep 18, 2019 -

Audi Ontario responded

Thank you so much for your positive review and recommendation! Providing quality service is so important to us, and we are proud to have earned your 5-star rating all-around. We wish you safe travels and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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