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Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

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May 07, 2019

Ambar Mejia Ms Ambar Mejia once again has the best service of all time. I will only request her knowing she will always come through for my service needs. Thanks More

by Reggie Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
May 09, 2019 -

Audi Ontario responded

Hi Reggie, It is a pleasure to know that Ambar has your confidence, and that she consistently provides you and your vehicle with the highest quality of service. She will be so overjoyed to hear of your wonderful review, and we are certain that she will continue to take exceptional care of you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 30, 2019

Service was smooth and easy Adrian Madrid was a great advisor and made the process effortless. He was thorough and stayed in contact with me during the service process. Thanks A More

by KRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
May 01, 2019 -

Audi Ontario responded

Hi Kris, Thank you for taking the time to share this positive feedback! We are happy to hear that Adrian took good care of you, and that he was seamlessly able to get your vehicle taken care of. Please let us know if there is anything more that he or the team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 27, 2019

Pleasant first time visit We are a first time Audi owner and we absolutely love our Q7. Going in for the first oil change Ambar Mejia was very pleasant and easy to work. Ambar More

by truckerguy,vero1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 29, 2019 -

Audi Ontario responded

Thank you so much for your 5-star review! We are thrilled that you are loving your Audi Q7, and we are so glad that we could work with you to keep it in pristine condition! It is a pleasure to hear that your first service visit was so positive, and we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 26, 2019

One of the best Service Advisors I didn't take my vehicle in to this service center but would lime to share my feedback on Chris Davila. I met Chris back in 2006/2007 when he was a se More

by PGriffith
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 29, 2019 -

Audi Ontario responded

Hi Paul, Thank you so much for taking the time to leave Chris this wonderful review. It is a pleasure to hear how confident you are in his service, and we are pleased that his efforts have met your expectations for so many years now. He will be so honored by your kind words. If there is anything he may help you with in the future, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 23, 2019

Engine mount issue My almost seven year old Audi A6 developed rattling and squeaking symptoms coming from below the car. I had initially thought that this was due to wo More

by driving-enthusiast
Recommend Dealer
Yes
Employees Worked With
Darrin Bitterolf, Technician, Chris Davilia
Apr 26, 2019 -

Audi Ontario responded

Thank you for taking the time to share this positive feedback! We value your safety and satisfaction above all, and we are so pleased that Chris and Darrin were able to get your automotive issue resolved. We wish you safe travels and ask that you do not hesitate to contact us if there is ever anything more we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 22, 2019

No common courtesy Doesn’t care for the customers. Adrian is rude and standoffish. Adrian and Amber made of my children feel humiliated because of their sexual preferenc More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ambar Mejia, Adrian Madrid
May 07, 2019 -

Audi Ontario responded

Thanks for taking the time to give us your feedback. I want to make sure that every customer gets the attention with their challenges that they need but you have decided not to leave your name so I have no way of reaching you to help resolve this. I can assure you that we do not employ anyone that would do anything remotely close to what you are suggesting here. Both Amber and Adrian are of the highest moral caliber and to say that they would engage in this sort of thing is just flat out wrong. I’d love the opportunity to speak with you about this, so please call me at the number below as soon as you can. Conrad Castillon Service Manager Audi Ontario 909-292-1800

April 21, 2019

It was time FIRST, A LITTLE HISTORY. I purchased my 2013 Audi Q7 at a dealership that will remain un-named, and I had always had my car serviced there. At 25k m More

by R.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 22, 2019 -

Audi Ontario responded

Thank you so much for your positive review! Maintaining our customers' confidence is so important to us, and we are so pleased that our efforts met your satisfaction. We are so glad that we had the opportunity to work with you, and we look forward to continuing to provide you with the same thorough and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 19, 2019

Audi Service and diagnostics I have always had great experiences at my local Audi dealership here in Ontario. On this service request I had a whistling sound that was coming from More

by jmacias7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 22, 2019 -

Audi Ontario responded

Hi Jimmy, Thank you so much for your wonderful feedback and your confidence in our dealership. Your safety comes first to us, and we are so pleased that Chris and the team could consistently get your automotive issues resolved- to your satisfaction. Please let us know what more our team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 11, 2019

Above and Beyond!! Chris Davila has once again gone above and beyond what’s expected from a service advisor. Chris made sure that our loaner car was ready so that we co More

by Lherrera
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 11, 2019 -

Audi Ontario responded

Thank you so much for your excellent feedback! It is wonderful to hear that Chris was able to put you at ease and ensure that your overall service experience was as seamless as possible. Your safety and satisfaction are our utmost priorities, and we look forward to continuing to care for your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 10, 2019

Chris Davila Review I had to have work done on my vehicle. I telephoned Chris Davila at Ontario Audi. He helped me make an appointment to bring my car in the following da More

by CoolAudiLdy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 11, 2019 -

Audi Ontario responded

Thank you so much for your feedback. We are happy to hear that Chris took good care of you throughout the entirety of your recent service visit. It is our goal to ensure that our customers' experiences are as seamless as possible, and we are so delighted that Chris' efforts were successful. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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