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Audi Ontario - Service Center

Ontario, CA

4.9
1,134 Reviews

1,134 Reviews of Audi Ontario - Service Center

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June 03, 2019

Attentive and thorough It has been convenient to have Audi Ontario so close to us. The service department specifically Erik Garcia listens to our concerns and as a team with More

by raldaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Jun 04, 2019 -

Audi Ontario responded

Thank you so much for your amazing review! Quality and reliable service is what we aim for, and we are so proud that our efforts have earned your confidence. It is our pleasure to serve you and your automotive needs. Please let us know how our team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

May 31, 2019

Excellent First Experience I recently purchased an Audi for the first time. I had to make a scheduled visit to the Service Dept. Ron Frazier was friendly and very professional. More

by Dr D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier, Ian Smith
May 31, 2019 -

Audi Ontario responded

Hi Dr. D, Thank you for taking the time to leave us this positive review. Our customers' safety and satisfaction are our utmost priorities, and we are delighted to hear that you and your vehicle were thoroughly and efficiently taken care of throughout your recent visit. Please do not hesitate to give us a call if we may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

May 31, 2019

Good service They are very nice and professional! Also very accomodating. They gave me a rental to use for the day because i have a tight schedule and could not st More

by Dhara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
May 29, 2019

Great Help! Adrian was overall friendly and helped with my concerns. I was able to get an Uber ride to the mills mall while I waited for my car to be finished. on More

by Daisyeli002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
May 29, 2019 -

Audi Ontario responded

Hi Daisy, Thank you for sharing this 5-star review! We are delighted to hear that Adrian took good care of both you and your vehicle throughout your recent visit! Providing top-notch experiences is what we aim for, and we look forward to doing so again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

May 28, 2019

Service Erik Garcia is very well knowledgeable about servicing my vehicle. I prefer to deal with Erik every time there is a need for service on my car. Nothi More

by Sfuller17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
May 29, 2019 -

Audi Ontario responded

Thank you for taking the time to leave Erik this excellent review! It is a pleasure to know that he has your confidence, and that his service consistently meets your satisfaction! He will be so honored by your very kind words, and we are certain that he will continue to take great care of you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

May 20, 2019

Ambar Mejia in the service dept was exceptional Exceptional in the service dept Ambar went above and beyond explain the process to me so that i know what going on and how long it would take. Than More

by yorke101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
May 21, 2019 -

Audi Ontario responded

Thank you for leaving Ambar this excellent feedback! She will be honored to hear of your satisfaction with her service, and we are pleased to know that you were well taken care of- from start to finish. Please let us know if there is anything more that she or the team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

May 07, 2019

Ambar Mejia Ms Ambar Mejia once again has the best service of all time. I will only request her knowing she will always come through for my service needs. Thanks More

by Reggie Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
May 09, 2019 -

Audi Ontario responded

Hi Reggie, It is a pleasure to know that Ambar has your confidence, and that she consistently provides you and your vehicle with the highest quality of service. She will be so overjoyed to hear of your wonderful review, and we are certain that she will continue to take exceptional care of you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 30, 2019

Service was smooth and easy Adrian Madrid was a great advisor and made the process effortless. He was thorough and stayed in contact with me during the service process. Thanks A More

by KRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
May 01, 2019 -

Audi Ontario responded

Hi Kris, Thank you for taking the time to share this positive feedback! We are happy to hear that Adrian took good care of you, and that he was seamlessly able to get your vehicle taken care of. Please let us know if there is anything more that he or the team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 27, 2019

Pleasant first time visit We are a first time Audi owner and we absolutely love our Q7. Going in for the first oil change Ambar Mejia was very pleasant and easy to work. Ambar More

by truckerguy,vero1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 29, 2019 -

Audi Ontario responded

Thank you so much for your 5-star review! We are thrilled that you are loving your Audi Q7, and we are so glad that we could work with you to keep it in pristine condition! It is a pleasure to hear that your first service visit was so positive, and we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

April 26, 2019

One of the best Service Advisors I didn't take my vehicle in to this service center but would lime to share my feedback on Chris Davila. I met Chris back in 2006/2007 when he was a se More

by PGriffith
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Apr 29, 2019 -

Audi Ontario responded

Hi Paul, Thank you so much for taking the time to leave Chris this wonderful review. It is a pleasure to hear how confident you are in his service, and we are pleased that his efforts have met your expectations for so many years now. He will be so honored by your kind words. If there is anything he may help you with in the future, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

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