Audi Ontario - Service Center

Amazing I just had the pleasure once again of excellent customer service for the service of my vehicle I took in for my maintenance. I can’t express enough ho I just had the pleasure once again of excellent customer service for the service of my vehicle I took in for my maintenance. I can’t express enough how exceptional this place is. Ambar Mejia is the service representative I deal with and she’s all around amazing. I pull in she comes out and is quick to help me and considerate of my concerns and time. Like I have always said she’s a great help. I feel confident enough when I arrive and leave the service department of Audi of Ontario that I was fully taken care of. Thank you Audi for hiring a exceptional service representative Ambar Mejia and for the honesty your service department delivers. More

Above and Beyond Chris was amazing. I came on a Saturday morning without an appointment needing some help with oil . I was there at 7:30am and the Service Department d Chris was amazing. I came on a Saturday morning without an appointment needing some help with oil . I was there at 7:30am and the Service Department did not open until 8am. So I just parked outside and was waiting until 8am. At 7:45am Chris came to my car to ask if he could help. Within 20 minutes not only was my problem solved, but he did the help himself ! He even helped explain my next service and options to me. The checkout staff (sorry I did not get the two girls names) were great too. They were helpful, kind and understanding. Thank you !!!! More

Great service and experience. This review is for the service department. Although we did purchase our 2018 Q7 from Ontario Audi, we were hesitant to service our current and older A This review is for the service department. Although we did purchase our 2018 Q7 from Ontario Audi, we were hesitant to service our current and older Audi vehicles here because we have an existing +10 year relationship with another Audi service department but they were much further away. We needed to service our car recently and decided to give Ontario Audi service department a try. The experience at Ontario Audi has been exceptional. From the initial phone call to make an appointment, Adrian Madrid, our service advisor, provided clear, in depth knowledge on what the maintenance service includes and how long it would take. He asked if we needed transportation, uber or loaner car. Adrian greeted us as we arrived and took care of our car immediately. Our car was finished at the estimated time frame, washed, vacuumed and wheels looking shiny. Overall, clean facility and friendly service. Never felt pressured or rushed. Highly recommend Adrian Madrid for all your Audi service needs. More

Best in Class Service! Chris was helpful, polite, and courteous. He explained the service process and quickly answered all of my questions. Thanks to Chris, the entire pro Chris was helpful, polite, and courteous. He explained the service process and quickly answered all of my questions. Thanks to Chris, the entire process was very smooth and stress-free. More

Audi Q5 Thanks Chris Davila.. for everything. Even the suggestions. He is one of the most helpful and friendliest members I’ve come across at a dealership Thanks Chris Davila.. for everything. Even the suggestions. He is one of the most helpful and friendliest members I’ve come across at a dealership More

Friendly and responsive. When I call or email they are quick to respond. I was able to get my car fixed in 2 days. Parts ordered one day and fixed the next. When I call or email they are quick to respond. I was able to get my car fixed in 2 days. Parts ordered one day and fixed the next. More

Very pleasant experience all around This was my first time visiting an Audi dealer for service. I was pleasantly surprised. Not only was the service technician, Erik Garcia, very profess This was my first time visiting an Audi dealer for service. I was pleasantly surprised. Not only was the service technician, Erik Garcia, very professional and knowledgeable, but the entire dealership staff was very friendly and helpful. This dealership is by far the cleanest I’ve ever been to, including the service garage. I will definitely be back for my future service visits and the purchase my next Audi here. More

Service Department Great customer service from Chris Davilia. Highly recommend that you go through him with any questions you have and to set up appointments. As soon a Great customer service from Chris Davilia. Highly recommend that you go through him with any questions you have and to set up appointments. As soon as you pull up to the Service Department, he is pretty much right there (if possible) at your car door to greet you. Wish he had been there when we first brought our car in for service. Thank you Chris Davilia, your customer service is much appreciated! Stacy Rivera More

Great, prompt service Chris is always great to work with. Caring and quick service is what I always get. Everytime I have a problem with our Audi's. They always take good c Chris is always great to work with. Caring and quick service is what I always get. Everytime I have a problem with our Audi's. They always take good care of us. More