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Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

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March 19, 2019

Great overall experience Erik was friendly, professional, and extremely eager to listen to my concerns. Your other staff needs to work on being friendlier. Erik was AWESOME More

by JFlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Mar 20, 2019 -

Audi Ontario responded

Thank you for leaving Erik this positive review! We are happy to hear that he was so helpful and accommodating during your recent visit! Please let us know if there is anything more that he or the team may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

Thanks to Ambar!!!! Again and Again and Again, Ambar Mejia gets the job done! Thanks to Audi Ontario for hiring such a competent and professional service advisor in Amba More

by ericusc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Mar 19, 2019 -

Audi Ontario responded

Hi Eric, Thank you for leaving Ambar this excellent review! It's a pleasure to hear how confident you are in her efforts, as we agree that she is a wonderful asset to our team. We are delighted to know that she consistently provides you with quality service and we are certain that she will continue to do so in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

Exceptional customer service and care Immediately kind and considerate, taking time to make sure you are comfortable and always answering any questions. Took care of all our service needs More

by Audifan74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 19, 2019 -

Audi Ontario responded

It is our goal to attain our customers' confidence through service and deals we provide, and we are happy to hear that Adrian took such good care of you throughout your recent visit. We appreciate you sharing this excellent review, and we look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

fast in/fast out It's my first time coming to Ontario Audi, very nice dealership. I called in about 9am and got my appointment for 10:45am. It's for a 10k service an More

by Art.X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Mar 19, 2019 -

Audi Ontario responded

Thank you so much for your amazing feedback! It is a pleasure to know that your first visit at our dealership was such a positive one. We strive to enhance our customers' experiences in any way possible, and we are pleased that you enjoyed the service and amenities provided to you. We look forward to providing you with the same efficient and effective service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

Great service Amber our service writer was very kind and instead of texting or calling me when the car was ready, she walked out to the parking lot where I was look More

by Ffranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Mar 19, 2019 -

Audi Ontario responded

Thank you for leaving Ambar this great review! It's a pleasure to hear of your satisfaction with the personal service she provided to you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive assistance! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

Erik Garcia If you have an Audi or thinking about owning one, you need to choose a reputable dealer and service center, i would highly recommend Audi of Ontario. More

by Cyndi761
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Mar 19, 2019 -

Audi Ontario responded

Thank you so much for your very kind recommendation, Cyndi! We are overjoyed to hear how confident you are in Erik's efforts, and we are delighted to know that he and the team have taken exceptional care of you! We appreciate the opportunity to serve you, and we look forward to continuing to work with you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 18, 2019

Ambar Mejia “The Best” Ambar always goes the extra mile to provide quality service. Keeps her customers smiling. Kevin Boulden is excellent with customer service as we More

by AudiA8Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambar Mejia
Mar 19, 2019 -

Audi Ontario responded

Providing quality service is so important to us, and we are overjoyed to hear of your satisfaction with the assistance that Ambar and Kevin provide to you. We appreciate your very kind words and look forward to continue serving you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Greg Sexton - General Manager

March 06, 2019

Adrian goes the extra for you! This was my 2nd visit with Adrian. He really genuinely cares for your safety and your vehicle. Also,my car was being worked on he was very profesional More

by S4PIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 07, 2019 -

Audi Ontario responded

Thanks S4PIPE! We're happy to hear that Adrian once again made sure that you and your vehicle were well taken care of, and that you felt confident with the work that was done on your vehicle. We appreciate your business and look forward to working with you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

March 05, 2019

Recall Repair Pleased with the recall service and complimentary car wash. No up sell during the visit which I appreciate immensely, just got it done in a timely m More

by regulate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 06, 2019 -

Audi Ontario responded

We are delighted to hear that your recent service visit was efficient and pressure-free! We appreciate your 5-star review and hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

March 05, 2019

Top Notch! My advisor was great. Ambar had an answer for my questions and concerns. I was given an option for a ride home. I want to thank everyone for there ser More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Mar 06, 2019 -

Audi Ontario responded

Hi Paul, Thank you for leaving us this kind review! We are pleased that Ambar could be of great assistance to you and that you found our service to be top-notch. Please feel free to give us a call if you have any further questions or concerns in the future. We look forward to working with you again! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

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