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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews

1,129 Reviews of Audi Ontario - Service Center

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March 01, 2019

Great service!!! Came in for a recall and Adrian kept me informed of every step they had a loaner ready for me so I can get to work I really recommend this dealer More

by China911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 04, 2019 -

Audi Ontario responded

Thank you for your positive feedback and recommendation! We are pleased to hear that Adrian ensured that you were well accommodated and taken care of throughout your recent visit. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

March 01, 2019

Great experience to be sure Erik Garcia in service department definitely went the extra mile for me. Brought in my used but new to me A3 for my 1st oil change and normal interval More

by JMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Mar 04, 2019 -

Audi Ontario responded

We are delighted to hear that your first service visit for your Audi A3 was such a positive one! It is our pleasure to serve you, and we are so pleased to hear how impressed you were with the assistance that Erik provided to you. We look forward to continue offering you the same quality service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 28, 2019

My Q7 I give Adrian 5 stars because he does his job well. We've had hiccups but he always comes through. I can tell he's put in a tough position sometimes More

by MY Q7
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 01, 2019 -

Audi Ontario responded

Thank you so much for leaving Adrian this wonderful 5-star review. We are happy to hear that he is consistently able to make things right for you. Your satisfaction is our priority, and we are certain that Adrian will continue to strive to maintain it in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 28, 2019

Amazing!!!! Talk about best service ever! I came in last Saturday for my white Audi and Adrian took care of all my car needs. He knew from the age and mileage o More

by Audi for Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 01, 2019 -

Audi Ontario responded

Thank you so much for your excellent review! We are pleased to hear that Adrian took such good care of your vehicle during your recent visit. Top-notch service is what we aim for, and we look forward to continuing to provide you with such in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 27, 2019

Fast and friendly Adrian was friendly and very knowledgeable about. As soon as I arrived he quickly greeted me and helped me with getting my car serviced. I did not hav More

by Pharmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Mar 04, 2019 -

Audi Ontario responded

Thank you for sharing this great feedback! It is a pleasure to hear that Adrian was quick and efficient in getting you and your vehicular needs taken care of! Please let us know if there is anything more that he or the team may help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 25, 2019

Great service. Another service another great experience! Adrian was my service advisor and once again gave me great service. This is a great dealer over all, i would More

by Audiguy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Feb 26, 2019 -

Audi Ontario responded

Thank you so much for your recommendation! It is a pleasure to hear that Adrian took good care of you once again. We appreciate your confidence in our dealership, and we look forward to continuing to provide you with the same quality service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 25, 2019

Graet Service The service was very fast and excellent, Erik Garcia (service adviser) was very knowledgeable, professional and efficient. and i brought my other Audi More

by E-Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Feb 26, 2019 -

Audi Ontario responded

Thank you so much for sharing this positive feedback! We are happy to hear that each of your services were completed promptly and efficiently. 5-star service is what we aim for, and we hope to continue to serve your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 24, 2019

Great customer service Called In about a recall answered all my questions appreciate the help I’ll be making my appointment soon thanks Chris I’ll be seeing you More

by Lily23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Feb 25, 2019 -

Audi Ontario responded

Hi Lily, Thank you so much for your 5-star review! We are so glad that Chris could be of assistance to you, and we look forward to working with you soon! Feel free to give us another call if you have any further questions or concerns until then, and be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 22, 2019

FIRST SERVICE VISIT I brought my car in for the first service and was immediately greeted by Chris. I thought an oil change was needed as the car showed a reminder. C More

by Smitty15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Feb 25, 2019 -

Audi Ontario responded

Hi Lorraine, Thank you so much for your excellent feedback! We are pleased to hear that Chris was able to get this issue taken care of. Providing our customers with transparent and reliable service is so important to us, and we are proud to know that Chris' efforts have earned your confidence. We look forward to working with you again when you are ready for your first service! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

February 21, 2019

Best service in town My wife and I have been in many dealers and we have made the changes to Ontario Audi and the minute we drove in ... it was amazing how Ámbar Mejia too More

by taxoma01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Feb 25, 2019 -

Audi Ontario responded

Thank you so much for your kind review! We are delighted to hear that Ambar took such good care of you and that she earned your confidence with her efforts. Exceptional service is what we aim for, and we are certain that she will continue to provide you with such in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

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