Audi Ontario - Service Center

Amazing service department Myself and my family are one if the most satisfied customers of this service department and service representative Ambar Mejia. I can’t express how c Myself and my family are one if the most satisfied customers of this service department and service representative Ambar Mejia. I can’t express how confident I feel when I know I have a question,concern or just anything I need to know when I have to contact this service/dealership hands down. Ambar is exceptional and makes me and my family feel 100% safe regardless of our concerns with just a nail in the tire to a light out or even something we could not see. Audi of Ontario is by far worth a drive from anywhere in so cal for your service,car buying or even the complimentary car wash. Go see them ask for Ambar and I promised you nothing but a exceptional experience. Move over 5 stars this is a 10 stars and I feel that confident every time. Thanks Ambar Mejia for everything every time. More

Customer Service Review Best experience I’ve had yet with servicing my car. My service advisor Erik really went above and beyond with helping me. I am glad I had such a posit Best experience I’ve had yet with servicing my car. My service advisor Erik really went above and beyond with helping me. I am glad I had such a positive experience. More

Chris is Awesome! Chris was very helpful, and made me feel like a friend and not like some random customer. That is what you call true customer service. Chris was very helpful, and made me feel like a friend and not like some random customer. That is what you call true customer service. More

Excellent Service Impressive service department personnel. The other evening about an hour before the service department closed for the day, l drove in to Walter’s Aud Impressive service department personnel. The other evening about an hour before the service department closed for the day, l drove in to Walter’s Audi - Ontario with a rough running engine. Service consultant, Adrian Madrid, assisted me in taking my A4 in for review by their service department technician. Adrian and his technician inspected & made adjustments to my A4. By the time they were completed, it was more than an hour after their usual closing time. They advised and affected interim service which corrected my engine problem. I was impressed with their high level of customer service, courtesy and professionalism . That’s genuine customer service above and beyond what is normally expected. Walter’s Audi Ontario and Adrian are now my “go to” dealer for excellent service. More

Re call air bag Great customer service! Chris Davila was very friendly upon my arrival to drop off my Audi, will definitely recommend this dealership to family and f Great customer service! Chris Davila was very friendly upon my arrival to drop off my Audi, will definitely recommend this dealership to family and friends, More

Pleased I called for an appointment, and a little miscommunication occurred as to what day is was set up for, however, when I arrived 3 days early, they accom I called for an appointment, and a little miscommunication occurred as to what day is was set up for, however, when I arrived 3 days early, they accommodated me and did it in the timeline I needed the work to be done! Ambar kept me informed as to the status of the work and was professional. More

Professional and Pleasurable The service dept has always been so friendly and helpful. They do what it takes to make the customer happy. They are very attentive to the customers. The service dept has always been so friendly and helpful. They do what it takes to make the customer happy. They are very attentive to the customers. More

Professional, yet down to heart I purchased my car from another delarship and have had multiple problems with it it was frustrating.. since the first time I brought my a6 to Audi ont I purchased my car from another delarship and have had multiple problems with it it was frustrating.. since the first time I brought my a6 to Audi ontario, Adrian Madrid has been so helpful and precise in getting my car fixed and well taken care of. I will never take my car anywhere else. The staff at Audi Ontario service is amazing and always there to help. This is why they deserve the 5 star rating.. they earned it.. thank you for always taking such good care of me.. More

Again amazing service and representative Loooove this place. Always 100% exceptional service and customer service from the most amazing representative ever Ambar Mejia. I love when my car nee Loooove this place. Always 100% exceptional service and customer service from the most amazing representative ever Ambar Mejia. I love when my car needs something cause I’m always so confident everything will be fixed and done right. I recommend this place and promise you will be 100% confident as well. More

Great experience very Professional and friendly My service consultant Ambar Mejia was really nice made everything seems easy she really went the extra mile to make sure my car taken care of the way My service consultant Ambar Mejia was really nice made everything seems easy she really went the extra mile to make sure my car taken care of the way I wanted,answered all my questions in detail was very patient and listen and address all my concerns..my car was in excellent condition when I picked it up..i must say I was truly satisfied,couldn't have asked for a better Service Consultant.. More