Audi Ontario - Service Center

Amazing Service Chris made sure that all my service needs for my Audi were met. He is very attentive and knows the true meaning of great customer service. Chris made sure that all my service needs for my Audi were met. He is very attentive and knows the true meaning of great customer service. More

Great Customer Service In June 2018, I purchased 2015 Audi A8L, which was a Certified Pre Owned (CPO) vehicle from another dealership (approximately 50 miles away). I signe In June 2018, I purchased 2015 Audi A8L, which was a Certified Pre Owned (CPO) vehicle from another dealership (approximately 50 miles away). I signed up with Aud USA, to have Audi Ontario (7 miles away) as my local dealer, with regards to service and warranty. A few months ago, I brought the vehicle in for a minor issue. Ambar Mejia was the Service Advisor at Audi Ontario, that got the issue resolved to my satisfaction. Also, just before Christmas, the vehicle was having two (2) intermittent issues, and I brought it to Ambar Mejia again. She told me that the dealership would need to run a scan of the vehicle, in order to confirm the issues. Later that day she called to tell me that the vehicle scan identified the issues that I reported. Ambar also said that the parts were ordered to fix the issues. My vehicle was repaired quickly, and again to my satisfaction. Audi Ontario has impressed me with terrific representatives like Ambar Mejia, and with their overall great customer care. More

No hassle service! Eric Garcia and the service team really took care of my Audi Q5 on New Year’s Eve! My poor car was in dire need of attention and the folks at Audi Ont Eric Garcia and the service team really took care of my Audi Q5 on New Year’s Eve! My poor car was in dire need of attention and the folks at Audi Ontario took great care of my vehicle. I left with a plan laid out for 2019 on future services never felt like my car was being held hostage to add more services during that visit (it’s happened at other locations before)! My car is purring along today thanks to all. Thanks for taking care us! More

Adrian Madrid of Audi Ontario This young man is what keeps me coming back to have my 2012 S5 serviced at this dealership. He goes above and beyond to ensure that your experience is This young man is what keeps me coming back to have my 2012 S5 serviced at this dealership. He goes above and beyond to ensure that your experience is nothing short of stellar. He's honest and I feel that he genuinely cares about your vehicle. These are qualities which are rare to find at big dealership service departments. More

Impressive This time around with Chris there was no problem to small or to big, was surprised that my car was fixed quickly and without hesitation. This time around with Chris there was no problem to small or to big, was surprised that my car was fixed quickly and without hesitation. More

Excellent Service and communication! Had a major issue with my car's engine. Adrian Madrid (Service Adviser) took care of everything. Thank goodness I had bought the extended warranty on Had a major issue with my car's engine. Adrian Madrid (Service Adviser) took care of everything. Thank goodness I had bought the extended warranty on my certified used vehicle. Gave me loaner right away. Keep me informed of the progress (very appreciated)! And got my car back like new!!! Thanks again, Ron More

Excellent service It was great my car was clean after the service it got done when they told me it would be ready and Adrian was my advisor! Cool guy he kept me with up It was great my car was clean after the service it got done when they told me it would be ready and Adrian was my advisor! Cool guy he kept me with updates. Offered me water and snacks while I waited ! More

Smooth and effortless My recent service visit was completely smooth and effortless. As soon as I stepped into the service area I was immediately greeted by Eric Garcia who My recent service visit was completely smooth and effortless. As soon as I stepped into the service area I was immediately greeted by Eric Garcia who promptly began checking my car in, did an attentive check of the car exterior and routine start up. He then finished up imputing the car into the computer and had an Uber set up to take me home to wait for the service to be completed. As soon as my car was finished and washed Eric Garcia called me and had another Uber already scheduled to pick me up and bring me back to the dealership. The whole experience went like clockwork. More

Great Service The service was great, just took longer than expected to have my car serviced. I appreciated the fact that they took care of the recall without me hav The service was great, just took longer than expected to have my car serviced. I appreciated the fact that they took care of the recall without me having to ask or inquire about it. Audi of Riverside had put me on a “waiting list” for it. More

Great service Great service! Adrian checked me in with a smile and kept me informed the whole time. Will definitely be coming back for my future services Great service! Adrian checked me in with a smile and kept me informed the whole time. Will definitely be coming back for my future services More