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Audi Ontario - Service Center

Ontario, CA

4.9
1,132 Reviews

1,132 Reviews of Audi Ontario - Service Center

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December 26, 2018

Smooth and effortless My recent service visit was completely smooth and effortless. As soon as I stepped into the service area I was immediately greeted by Eric Garcia who More

by Eikotapia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Dec 27, 2018 -

Audi Ontario responded

Thank you so much for taking the time to share your experience with us! It is wonderful to hear that Erik took such efficient and overall exceptional care of you and your vehicle throughout the entirety of your recent service, as it is our goal to ensure that our guests' experiences are as smooth and hassle-free as possible. We appreciate your excellent 5-star rating, and we hope to see you again when you are ready for your next service! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

December 04, 2018

Great Service The service was great, just took longer than expected to have my car serviced. I appreciated the fact that they took care of the recall without me hav More

by Audi2014ForTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Dec 05, 2018 -

Audi Ontario responded

Thank you for taking the time to leave us this positive review! We are pleased to hear that Adrian and the team were thorough in getting your vehicle taken care of. We appreciate your feedback, and we look forward to continuing to strive to enhance your experiences with us in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

December 01, 2018

Great service Great service! Adrian checked me in with a smile and kept me informed the whole time. Will definitely be coming back for my future services More

by China911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Dec 04, 2018 -

Audi Ontario responded

Thank you so much for your great feedback! It's a pleasure to hear that Adrian provided you with friendly and informative service throughout the entirety of your visit! We are proud to have your confidence, and we look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates! Regards, Greg Sexton - General Manager

December 01, 2018

Much better service I recently tired audi of Ontario because my normal Audi service center has been dropping the ball in my opinion. For the moment I called to make my ap More

by Jamie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Dec 04, 2018 -

Audi Ontario responded

Hi Jamie, Thank you so much for your very kind review! We are so glad you made the decision to work with us, and we are thrilled that Adrian and the team were immediately able to earn your confidence. It is our goal to ensure that our guests' experience are smooth and exceptional overall, and we look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates! Regards, Greg Sexton - General Manager

December 01, 2018

The Go to Guy Always!!! I’ve been in for a few things at this dealership and Adrian always comes through for me! He has all the answers and dwfigives great service! More

by Applesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Dec 04, 2018 -

Audi Ontario responded

We are pleased to hear that Adrian has earned your confidence, and that he consistently provides you with quality assistance that you can rely on. We're so glad that your recent experience with him was no exception, and we are sure that he will continue to take good care of you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates! Regards, Greg Sexton - General Manager

December 01, 2018

Painless and trouble free Brought in my 2010 Audi A4 with and felt like for sure I would be getting a big estimate due to my cars high mileage even though I'm only there for re More

by Deadz5gs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Dec 04, 2018 -

Audi Ontario responded

Thank you so much for taking the time to share this wonderful feedback! We are so happy to hear of your contentment with your recent service visit, and we are thrilled that Adrian could provide you with assistance and a price that you are so happy with. Your safety and satisfaction come first to us, and we are delighted that we could earn your confidence as well! We look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates! Regards, Greg Sexton - General Manager

November 30, 2018

Not satisfied! Horrible service. I went to Audi Ontario numerous of times and Adrian, Conrad, Ambar treating me unfairly. They were standdoffish, inconsiderate and d More

by Audi cars 🚙
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ambar Mejia, Conrad Castillion, Adrian Madrid
November 29, 2018

Review of the service I received Eric was fantastic in helping me out and the very reason I will be taking my car back to this dealership. He was professional, very attentive and help More

by sood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Nov 30, 2018 -

Audi Ontario responded

Thank you so much for your 5-star review! We're so glad that Eric could be of assistance to you, and it's a pleasure to hear that he has earned your confidence. We look forward to providing you with the same quality service again! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

November 27, 2018

Great Customer Service I am very pleased with my service experience. Erik Garcia was very attentive, polite and kept me informed every time and I truly appreciate being kept More

by Sandra T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Nov 28, 2018 -

Audi Ontario responded

Hi Sandra, Thank you so much for your very kind review and recommendation! We are honored to have your confidence, and we are delighted to hear that Erik was so informative and efficient in getting your vehicle taken care of. It is our pleasure to serve you, and we hope that you will continue to confide in our service team for your automotive needs in the future! Be sure to follow us on Facebook for specials and updates! Regards, Greg Sexton - General Manager

November 26, 2018

Service e-tron Great Service form Audi Ontario. All steps of the service was outstanding and Erik Garcia did a great job to keep me informed on the vehicle status at More

by actionA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Nov 27, 2018 -

Audi Ontario responded

Thank you so much for your excellent feedback! We are so happy to hear that Erik took such good care of you throughout the entirety of your recent visit! Please let us know if there is anything more that our team could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

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