Audi Ontario - Service Center

Meets my expectation Adrian Madrid is a very good service consultant. He has been our adviser since we started coming to the Ontario facility. He is always friendly, court Adrian Madrid is a very good service consultant. He has been our adviser since we started coming to the Ontario facility. He is always friendly, courteous, and helpful. When we need anything we know we can count on Adrian. A very good asset to your dealership. More

Audi Ontario is my go to! Audi onatario managed to fix my issue when my other dealer couldn’t. Adrian Madrid took care of me like always by having a loaner ready for me when I Audi onatario managed to fix my issue when my other dealer couldn’t. Adrian Madrid took care of me like always by having a loaner ready for me when I got there and car back to me quickly. More

Friendly service Amber was friendly, courteous and welcoming. The dealership is clean and there is a dedicated space to work if needed. I will be going back. Amber was friendly, courteous and welcoming. The dealership is clean and there is a dedicated space to work if needed. I will be going back. More

Initial Oil Change Erik Garcia was very helpful when I came in for my first FREE oil change for my 2018 Q5!!! The facility was very modern and it was a nice place to wai Erik Garcia was very helpful when I came in for my first FREE oil change for my 2018 Q5!!! The facility was very modern and it was a nice place to wait for my car to be serviced. More

Excellent service! We were reminded of the overdue service of our car and we got an appointment quickly with their courtesy appointment schedules. We weren’t able to get We were reminded of the overdue service of our car and we got an appointment quickly with their courtesy appointment schedules. We weren’t able to get a loaner vehicle as all have been booked already but we still got a free pickup and drop-off service, which is really convenient. More

Great service This Audi and Erik Garcia at the dealership serviced me right away, took in the car and estimated the right amount of time it would be in the shop, an This Audi and Erik Garcia at the dealership serviced me right away, took in the car and estimated the right amount of time it would be in the shop, and ubered me back and forth from my home to the dealership until my car was ready. Thank you Eric Garcia @ Audi for such an excellent service More

Service was awesome and got it done really fast. Erik was knowledgeable on the vehicle and what is going on with my vehicle. Erik was also fast on the update was awesome and got it done really fast. Erik was knowledgeable on the vehicle and what is going on with my vehicle. Erik was also fast on the update and explain though until my questions were answered. More

Good customer service Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed pers Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed personality which makes it very easy to work with. More

Great service Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so long thanks to this two people for great job More

Service “Emergency” I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had died, stranding us in a parking structure. I was able to get a jump and drive home. My wife had another spot the next morning and my car barely turned over. Audi agreed to get me in and out with a new battery in under 1 1/2 hours. They did it! Thanks go out to Erik Honn at Ontario Audi for making it happen! More