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Audi Ontario - Service Center

Ontario, CA

4.9
1,141 Reviews

1,141 Reviews of Audi Ontario - Service Center

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October 29, 2018

in and out quick service was fast and friendly, couldn't ask for more ambar mejia was very helpful and professional hope to see her again for my next service More

by nene36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Oct 30, 2018 -

Audi Ontario responded

Thank you so much for your positive feedback! It's great to hear that your recent experience working with Ambar was so quick and efficient, and we are sure that she will continue to impress you with her service when given the opportunity to serve you again! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 23, 2018

Exceeded my expectations Ambar is the best service consultant. She is very knowledgeable and went above and beyond to help me with all my questions and concerns. I'm very happ More

by valero76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Oct 23, 2018 -

Audi Ontario responded

Thank you so much for your very kind feedback! It's wonderful to know that you are so confident in Ambar's service, and we are delighted that she was so thorough in ensuring that each of your questions and concerns were taken care of. It is our pleasure to serve you, and we look forward to the opportunity to do so again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 23, 2018

Exceeded expectations Erik Garcia at Ontario Audi was very helpful and addressed all of my concerns. He was very thorough even looking up any warranty issues with my car. T More

by Karla M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 24, 2018 -

Audi Ontario responded

Hi Karla, We are so glad that Erik was able to thoroughly and effectively resolve each of your automotive concerns. We are honored to have earned your confidence, and we look forward to continuing to serve you in the future. Be sure to follow us on Facebook for specials and updates. Thank you! Regards, Greg Sexton - General Manager

October 21, 2018

Meets my expectation Adrian Madrid is a very good service consultant. He has been our adviser since we started coming to the Ontario facility. He is always friendly, court More

by joegeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have not dealt with anyone else
Oct 22, 2018 -

Audi Ontario responded

Hi Joe, Thank you so much for leaving Adrian this wonderful review! It's so great to know that you are confident in his service, and we are overjoyed that he consistently provides you with the same exceptional service. We are sure he will continue to take good care of you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 16, 2018

Audi Ontario is my go to! Audi onatario managed to fix my issue when my other dealer couldn’t. Adrian Madrid took care of me like always by having a loaner ready for me when I More

by Steves_s3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Oct 17, 2018 -

Audi Ontario responded

Hi Steve, We are so delighted to hear that Adrian and the team were able to resolve your vehicular issue for you. The safety and satisfaction of our customers is our priority, and we are so glad that we could secure those both. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 16, 2018

Friendly service Amber was friendly, courteous and welcoming. The dealership is clean and there is a dedicated space to work if needed. I will be going back. More

by Kevincyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Oct 26, 2018 -

Audi Ontario responded

Hi Kevin, Thank you so much for leaving us this positive review! We are so glad that Ambar took such good care of you during your recent visit, and we look forward to continue serving you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 15, 2018

Initial Oil Change Erik Garcia was very helpful when I came in for my first FREE oil change for my 2018 Q5!!! The facility was very modern and it was a nice place to wai More

by kcynthia03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 17, 2018 -

Audi Ontario responded

Thank you so much for the excellent rating! We're so glad that Erik could be of such great assistance to you throughout your first oil change visit. We appreciate your kind comments, and we look forward to providing you with the same top-notch service the next time you join us for service! Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 15, 2018

Excellent service! We were reminded of the overdue service of our car and we got an appointment quickly with their courtesy appointment schedules. We weren’t able to get More

by rc_sjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Oct 17, 2018 -

Audi Ontario responded

Thank you for sharing this great review! We are so glad to hear that Adrian and the team ensured that you were well taken care of, despite the shortage of loaner vehicles. It is our pleasure to serve you, and we look forward to offering you exceptional service again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 13, 2018

Great service This Audi and Erik Garcia at the dealership serviced me right away, took in the car and estimated the right amount of time it would be in the shop, an More

by Rn4rfwr6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 15, 2018 -

Audi Ontario responded

Thank you so much for your excellent review! We are so glad that Erik was able to take care of you and your vehicle so promptly and efficiently. It is our pleasure to offer you our best quality assistance, and we hope that you will join us again when you are ready for your next service. Feel free to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 11, 2018

Service was awesome and got it done really fast. Erik was knowledgeable on the vehicle and what is going on with my vehicle. Erik was also fast on the update More

by Ganzieddongs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 12, 2018 -

Audi Ontario responded

Thank you so much for sharing this positive feedback! We're so glad that Erik was so helpful and informative, and that he ultimately ensured that your service was completed efficiently. We are pleased to have earned your 5-star rating, and we hope that you will continue to confide in us for your automotive needs in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

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