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Audi Ontario - Service Center

Ontario, CA

4.9
1,128 Reviews

1,128 Reviews of Audi Ontario - Service Center

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October 09, 2018

2009 Audi IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to g More

by Audi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Honn, Greg Sexton
Oct 11, 2018 -

Audi Ontario responded

Thank you for taking the time to leave us this valuable review. We're delighted to know that you generally have nothing but positive experiences with us. Nonetheless, it is always a pleasure to hear from our guests, and we look forward to utilizing this feedback to continue to enhance our service in the future. Please feel free to contact us if there is anything more we could assist you with, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

October 08, 2018

Auto Service I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing More

by yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Oct 17, 2018 -

Audi Ontario responded

Hi Yvonne, Thank you for sharing this valuable review. It is a pleasure to know that you are consistently confident in the service we provide you. We will be sure to utilize your feedback and work with our cashiers in efforts to- enhance their customer service skills, encourage them to be more engaging, and ensure that your future visits can be of more superior quality. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager

October 01, 2018

Excellent as usual My previous visits have always been good and my last one was no exception. The service department easily identified the problem and fixed it. My advis More

by aj14344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Oct 01, 2018 -

Audi Ontario responded

Hi AJ, Thank you so much for your continued confidence in our service team. We are delighted that they consistently take such good care of you and your vehicular concerns, and that your recent experience with Adrian was no exception. We look forward to continuing to provide you with our best service in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 28, 2018

Excellent Service My service with Erik was a great experience from beginning to end. I appreciate his attentiveness and genuine care for me. He went above and beyond my More

by Luismagnetic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
Oct 01, 2018 -

Audi Ontario responded

Hi Luis, Thank you for taking the time to leave this great feedback! We are so glad that Erik took such good care of you and that he ultimately exceeded your expectations of service! Your kind words mean so much to us, and we look forward to the opportunity to serve you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 27, 2018

Great service from the beginning to the end. Eric Horn greeted me right away. He told me how long my car was going to take. More

by Jeffvitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Horn
Sep 28, 2018 -

Audi Ontario responded

Hi Jeff, Thank you so much for your excellent 5-star rating! It's so great to know that Eric ensured that your service was completed exactly as promised. Please let us know what more we can assist you with in the future, and feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 27, 2018

The Service You Get Every time I Service with Amber my car’s done right away, car pulled up front, and keys waiting for me. It also never fails they wash the car every t More

by Chris Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Conrad, Ambar Mejia
Sep 28, 2018 -

Audi Ontario responded

Hi Chris, Thank you so much for your great review and recommendation! We are thrilled that Ambar consistently ensures that your service is completed as thoroughly and efficiently as promised. It is our pleasure to provide you with high quality service, and we look forward to the opportunity to do so again. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 27, 2018

Great service The best service I ever got. The service advisor when out of his way to accommodate me with a loaner. I forgot the gentlemen’s name that was there. Al More

by Ara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Madrid
Sep 28, 2018 -

Audi Ontario responded

Hi Ara, Thank you so much for this great feedback! We are so delighted to hear that you were well taken care of throughout your recent service visit. It is our pleasure to do all that we can to provide you with a smooth experience, and we look forward to the opportunity to do so again. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 26, 2018

Amber Mejia was great. Ambar was prompt with her calls and provided a time line for the service of my car. She was very helpful. Will service with Ambar again. More

by Whatever3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 28, 2018 -

Audi Ontario responded

Thank you for taking the time to leave Ambar this positive feedback! We are so delighted that she was so thorough in ensuring that you were well taken care of throughout your recent service visit. It's a joy to know that she has earned your confidence, and we look forward to working with you again when you are ready for your next service. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 25, 2018

Easy and hassle free Thank you Eric and Amber for your exceptional customer service and excellent communication skills. They both treated me with respect and were very acc More

by SCANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia, Erik Garcia
Sep 25, 2018 -

Audi Ontario responded

Thank you so much for your very kind review! We are delighted to know that you are so confident in Eric and Ambar, and that they consistently provide you with attentive and overall extraordinary service during each of your visits. We look forward to continuing to offer you our best care in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

September 25, 2018

Got my car taken care of Got the car ding taken out of my door and my rim wheel scraped taken out . Thanks to Ambar taking care of me making sure I had a loaner car to drive . More

by hotvalgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 25, 2018 -

Audi Ontario responded

Thank you for your wonderful 5-star rating! We are so pleased that Ambar ensured that you were well taken care of while your vehicular issue was being resolved! It is our pleasure to assist you, and we look forward to the opportunity to work with you again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager

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