Audi Ontario - Service Center

Good customer service Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed pers Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed personality which makes it very easy to work with. More

Great service Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so long thanks to this two people for great job More

2009 Audi IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to g IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to getting the part and having it prepared for the grill took to long. But as always there was nothing else wrong or I've never had any other problems there I enjoy going there and enjoying the staff . More

Service “Emergency” I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had died, stranding us in a parking structure. I was able to get a jump and drive home. My wife had another spot the next morning and my car barely turned over. Audi agreed to get me in and out with a new battery in under 1 1/2 hours. They did it! Thanks go out to Erik Honn at Ontario Audi for making it happen! More

Auto Service I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing out was not good. The Cashier did not have anything to say, I asked questions and she did not engage. This makes me sad, may need customer service training. Other than that, I will return. Respectfully, Yvonne More

Excellent as usual My previous visits have always been good and my last one was no exception. The service department easily identified the problem and fixed it. My advis My previous visits have always been good and my last one was no exception. The service department easily identified the problem and fixed it. My adviser Adrian Madrid kept me updated throughout the process and was courteous and professional. More

Excellent Service My service with Erik was a great experience from beginning to end. I appreciate his attentiveness and genuine care for me. He went above and beyond my My service with Erik was a great experience from beginning to end. I appreciate his attentiveness and genuine care for me. He went above and beyond my expectations.Thank you so much Erik for your exceptional customer service. More

Great service from the beginning to the end. Eric Horn greeted me right away. He told me how long my car was going to take. from the beginning to the end. Eric Horn greeted me right away. He told me how long my car was going to take. More

The Service You Get Every time I Service with Amber my car’s done right away, car pulled up front, and keys waiting for me. It also never fails they wash the car every t Every time I Service with Amber my car’s done right away, car pulled up front, and keys waiting for me. It also never fails they wash the car every time, I highly recommend to get your Service done here. More

Great service The best service I ever got. The service advisor when out of his way to accommodate me with a loaner. I forgot the gentlemen’s name that was there. Al The best service I ever got. The service advisor when out of his way to accommodate me with a loaner. I forgot the gentlemen’s name that was there. Also Adrian was very helpful. She followed up with me and made sure I was satisfied. Overall great experience. More