Audi Ontario - Service Center

Fast & Efficient Service Experience Had my Q7 in for the dieselgate recall service. The whole experience was fast and efficient. Adrian Madrid was my service rep and he was great. He Had my Q7 in for the dieselgate recall service. The whole experience was fast and efficient. Adrian Madrid was my service rep and he was great. He was ready for me and had the loaner vehicle at the curb when I arrived to drop off my car; and he was similarly ready when the work was completed and I returned to pick it up. My car was clean (and in this case fueled up) and ready to go. I value my time, and my vehicle. It was clear that Audi Ontario, and Adrian Madrid similarly valued both and delivered a great experience. More

Great Customer Service Luis was very helpful in addressing my needs and offering additional recommendations. He adhered to his quoted time estimates and answered all of my q Luis was very helpful in addressing my needs and offering additional recommendations. He adhered to his quoted time estimates and answered all of my questions. More

Smooth experience Adrian Madrid was extremely professional and helpful. He was great and explained everything to me before anything was done. There was constant communi Adrian Madrid was extremely professional and helpful. He was great and explained everything to me before anything was done. There was constant communication between us every step of the way. The pricing was excellent as well. I love getting my car serviced here. More

Wonderful service From the time I arrived until the time I left with my vehicle, I had nothing but wonderful service. Erik Garcia was very attentive and kind. I did not From the time I arrived until the time I left with my vehicle, I had nothing but wonderful service. Erik Garcia was very attentive and kind. I did not feel like just “another customer” but he was sincere and cared for me and my concerns. I usually go to a different dealership that is closer to me, but because of the wonderful care I received here I now plan on coming to this location from now on. If you need anyone to help you, Erik Garcia is definitely the person to go to. More

Replaced the tail light of my Q5 The problem was fixed without any problem and done immediately. I really appreciate that and was satisfied with the work. Thank you for the immediate The problem was fixed without any problem and done immediately. I really appreciate that and was satisfied with the work. Thank you for the immediate attention. More

Great attitude Erik is a great guy and great service clerk in Audi Ontario. He can help resolve your questions on your car. And has a great great attitude Erik is a great guy and great service clerk in Audi Ontario. He can help resolve your questions on your car. And has a great great attitude More

Mrs.Tate Hello Audi < To whom it my concern I would like to bare lite on Audi of Ontario, they meaning all staff. This staff has been on point from day one Hello Audi < To whom it my concern I would like to bare lite on Audi of Ontario, they meaning all staff. This staff has been on point from day one as I became an Audi owner. But a special thanks and gratitude goes to Luis Macias for being so so professional and helpful and down right respectful when I'v had so many questions and concerns. Please note that my car came from CarMax, but now I feel it came from Audi Ontario. Luis M you are amazing from day one and I thank you for all your help and guidance. Thanks from the Tate Family, We love our Audi TT More

Fast and convenient I had a great service experience at Audi Ontario. I was in a hurry to catch a flight and a got a flat tire on the way to the airport. Adrian and the t I had a great service experience at Audi Ontario. I was in a hurry to catch a flight and a got a flat tire on the way to the airport. Adrian and the team at Audi pushed me to the front of the line and got me on my way. Thank you so much you saved my vacation. More

Service Visit with Luis Marcia at service department,I had questions , he answered them all he had my Q5 on time and super clean , I drive from the San Fernan Visit with Luis Marcia at service department,I had questions , he answered them all he had my Q5 on time and super clean , I drive from the San Fernando valley to you guys and I gladly do it thanks for all you do More

Routine maintenance Took my car in for the routine maintenance service and like always Luis Macias took care of us I only trust Luis with our car thank you Took my car in for the routine maintenance service and like always Luis Macias took care of us I only trust Luis with our car thank you More