Audi Owings Mills

Great service team here. Very communicative. I never feel they are doing something that doesn’t need to be done. If you own an Audi, I highly recommend you bring it here for service. they are doing something that doesn’t need to be done. If you own an Audi, I highly recommend you bring it here for service. More

Hello my name is Cynthia Richardson I came to have my vehicle service on 9/1/21.. Jess Wildasin customer service is great to me. vehicle service on 9/1/21.. Jess Wildasin customer service is great to me. More

Tom is great. Very thorough and knowledgeable. Exceeded my expections. Everyone very positive and pleasant. My husband owns and Audi and we both like Owings Mills Audi! my expections. Everyone very positive and pleasant. My husband owns and Audi and we both like Owings Mills Audi! More

Mickey Charles and Stacy very professional, courteous, informative all of them were great is nice to find these individuals with extremely knowledge about the proxy they representing informative all of them were great is nice to find these individuals with extremely knowledge about the proxy they representing More

This was my first time visiting this dealership and it was really a wonderful experience. Mr. Kelly and the rest of the team were awesome to say the least. was really a wonderful experience. Mr. Kelly and the rest of the team were awesome to say the least. More

They are very professional, pleasant, eager to please clients. My car always looks much better when I pick it up and performs well. I couldn’t ask for better service. clients. My car always looks much better when I pick it up and performs well. I couldn’t ask for better service. More

Great customer service at this Audi dealership. Our sales person Vince was awesome - he spent time with us to show us the features of the car and was professional throughout the entire process from there. Th person Vince was awesome - he spent time with us to show us the features of the car and was professional throughout the entire process from there. The rest of the staff was friendly and helpful as well. We kept everyone there late finishing up our purchase and no one ever showed any impatience. More

Arrived early. Had to wait for doors to open. Was first in. Explained service needed with some pushback on resetting the service indicator since I perform most of it myself and the rest was done at indepen in. Explained service needed with some pushback on resetting the service indicator since I perform most of it myself and the rest was done at independent repair shop. Their policy is, if they don’t perform the service, they won’t reset the light. However, after some back & forth, the service writer resolved to my satisfaction and actually gave me parts & oil to take home as part of Audicare which came with the car when I bought it. I purchased used and didn’t know I had Audicare, so I just recently had the service done and it didn’t make sense to do it over again. Rest of service (an open recall for coolant after run pump, wheel balance, tire rotation, 4 wheel alignment, brake fluid & fuel system flush) went quickly and the technician even sent me via text & email a short video of my car, explaining that all went smoothly. All in this was stress free and I received a new loaner Audi Q5 to use while mine was being worked on. No further issues or problems. I would return again. Thanks guys! More

Another excellent service experience today at Audi Owings Mills. My service advisor Tom Dinatale was right on point with his level of communication and everything was completed ahead of schedule. Mills. My service advisor Tom Dinatale was right on point with his level of communication and everything was completed ahead of schedule. More

I was in the market for an A6. Unfortunately, this dealership did not have exactly what I was looking for at the time, but the salesman I worked with, Mickey Solomon, was very helpful and extremely kn dealership did not have exactly what I was looking for at the time, but the salesman I worked with, Mickey Solomon, was very helpful and extremely knowledgeable, especially when it came to the electronic controls for the car. I ended up buying my car from another dealer, but plan to have my car serviced at this location. The people were great! More