Audi Oxnard

We started our search for a car during the summer this year. A friend mentioned about Audi Oxnard (he bought his Q5 this year)so that is where we started our search. we are actually eying for a Q7. Our 1s year. A friend mentioned about Audi Oxnard (he bought his Q5 this year)so that is where we started our search. we are actually eying for a Q7. Our 1st day at the lot we were met by Mitchell. At no time I said to my wife that he is the type that is different from other sales rep. Nice, friendly easy to talk to and very knowledgeable of what he is selling. he presented to us what we really need to know at that time. He is courteous that he gave services to the extent of calling and emailing me of lots and lots of options that might cater to what we are looking for. He is also persistent in follow ups. Tho' at one time we told him that our priorities changed in getting a car, yet he kept us updated. He served us well. To sum it up all, , the main reason that we got our Q7 at Audi Oxnard is because of Mitchell Mayenschein - his services,his being friendly,he is smart, and very persistent. he is the whole package. More

Working with this dealership was extremely time efficient. All communication was done over the phone and email. The deal was completed within 2 hours. Kevin was straightforward with the price he co efficient. All communication was done over the phone and email. The deal was completed within 2 hours. Kevin was straightforward with the price he could give us - there was no haggling needed - as we knew off the bat whether or not Kevin was giving us a good deal. This is probably the best dealership we have dealt with (in terms of having no personal connections) outside of our normal Mercedes dealership that we buy all our cars from. Kevin made it feel just like our experience at Mercedes, which was wonderful. Since the dealership was 60 miles out, Kevin personally delivered the car to our office. It saved us a lot of time sitting in traffic. He drove the car into our parking lot, went through all the necessary information, got all the signatures he needed, and we had our car! 3 days after I got the car, the TPM went off and the menu screen got stuck. I called Kevin, explained the problem to him, he spoke to his technician, and he got back to me within 5 minutes. He showed me how to soft reset the screen by taking a picture of the page from the manual so I didn't have to flip through the manual. He also called me back to tell me what to do while I was driving on the freeway. By the time I got to my destination, everything was reset! The next day, I didn't know what the wifi password was integrated in my car. I texted him and he immediately got back to me with directions on navigating the menu screen to find the wifi password. Before I knew it, I had all my devices connected to my car's wifi! Kevin Brown has shown "black card service" with the purchase of this RS5. We highly recommend Kevin and/or this dealership if purchasing an Audi. I am confident that if I run into any issues throughout the years, he will continue to assist as needed. We thank Kevin for providing such exceptional service. More

This is the best Audi Dealership in the United States! Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in oth Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in other states to get service done on my vehicle. This team at DCH Audi Oxnard treats you like you are part of there family! I drive an extra 45 Miles just to get serviced at DCH Audi Oxnard even though I live in Los Angeles. All the Audi Dealerships in Los Angeles are over priced and provide Crappy A$$ overpriced service that sucks! I will ALWAYS drive the extra 45 Miles which usually takes an hour and a half just because of the TERRIFIC service! Bill Profeta, always goes above and beyond to make me feel right at home! He always gives me a courtesy Audi so that I can play golf with my buddies right down the street at Saticoy Golf Course. Bill does a Great job at pretty much EVERYTHING! If you ever need to get your CAR SERVICED, this place is a MUST! If you don't go here for service your either a fool or just plain LAZY! BEST DEALERSHIP in USA!!!!!!!!!!!!!! Not COMPARABLE to ANYWHERE ELSE! A++++++++++ Service!!!! I PROMISE! More

I had a great experience and really enjoyed buying my car through this dealership, I feel my needs were handled with the up-most care and professionalism. through this dealership, I feel my needs were handled with the up-most care and professionalism. More

Kevin and Kenny worked with me for a quick purchase. They pointed out all my options and gave me a great finance rate and payment structure. I have no complaints as the process was seemless...thanks gu They pointed out all my options and gave me a great finance rate and payment structure. I have no complaints as the process was seemless...thanks guys :) More

All i have to say is WOW. Robert Duarte made it happen for me. I spent a few weeks trying to decide if i can afford the car i wanted and asked around. Robert was the only person that kept in contact and w for me. I spent a few weeks trying to decide if i can afford the car i wanted and asked around. Robert was the only person that kept in contact and wanted to know my needs and wants. I told him exactly what i was looking for and my budget and he made it happen. He was very professional, optimistic, and worked very hard to make me happy. His manager was also incredible. He even offered to drop off my car in front of my home which worked out so good. I am in the car I wanted all along and thanks to Robert Duarte and his Manager. More

From when we walked in, the Audi team made us feel welcome and took the time to take good care of us. Everything ran smoothly and the the A4 runs like butter! welcome and took the time to take good care of us. Everything ran smoothly and the the A4 runs like butter! More

When I first went in Tyler approached me and we started talking about the Avalanche that I had my eye on. Tyler was nice and his customer service was by far the best I have recieved when looking at a vehi talking about the Avalanche that I had my eye on. Tyler was nice and his customer service was by far the best I have recieved when looking at a vehicle. I have recommended some friends and would recoomend anyone to come in and talk with Tyler. He was polite and worked with me every step of the way in the sale. I would like to say thank you to Tyler for helping me get into my truck. If I ever need another vehicle the first place I am going is to DCH Audi and I will go straight to Tyler no questions asked. More