Audi Oxnard
Oxnard, CA
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572 Reviews of Audi Oxnard
The service was professional and polite. They answered all of my questions and provided a video of the car and the work to be done. The dealership spacewas organized and clean They answered all of my questions and provided a video of the car and the work to be done. The dealership spacewas organized and clean More
Staff knowledgeable and fry. Work completed …..my noisy front door windows made awful noise kisses lowering the windows. I’m not sure what they did but noises are gone. Lunghibg Work completed …..my noisy front door windows made awful noise kisses lowering the windows. I’m not sure what they did but noises are gone. Lunghibg problem explained. HAPPY will sales and service. More
I had over $8,000 of warranty work done on my Audi Q7 at this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. T this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. This wasn’t just routine service — my car was in their shop for nearly two weeks, and throughout that time communication was almost nonexistent. My messages went unanswered, and I had to repeatedly follow up just to get basic updates. When my wife finally picked up the car, it was infested with ants. We have never had ants in the car before, and there was no food or reason for it. What makes this worse is that the technician documented the ant issue in their notes but no one bothered to mention it at pickup. That kind of lack of transparency is unacceptable. After $8K of work, I expected at least basic communication, honesty, and care for the vehicle. Instead, this was hands down the worst service experience I’ve had at a car dealer hands down. More
Manuel my Audi representative was very respectful and knowledgeable.. Manual was easy to work with and made the typical car buying process seamless.. Excellent customer service knowledgeable.. Manual was easy to work with and made the typical car buying process seamless.. Excellent customer service More
Went in for a recall. Was seen promptly and recall completed within the hour. I was offered a ride but as it was only going to be an hour, I chose to wait. Waiting area is Was seen promptly and recall completed within the hour. I was offered a ride but as it was only going to be an hour, I chose to wait. Waiting area is comfortable. More
Had annual service performed, Jaime is always very helpful, efficient gets you in & out quickly. Love the follow up video the service tech provides. Great customer service by all highly recommend Audi helpful, efficient gets you in & out quickly. Love the follow up video the service tech provides. Great customer service by all highly recommend Audi Oxnard. Much appreciated. More

