Audi Oxnard

I went to a number of local dealerships and could not stand the people and the service. It was unbelievable that a luxury brand like Audi could have such rude people. I eventually made my way to DCH Au stand the people and the service. It was unbelievable that a luxury brand like Audi could have such rude people. I eventually made my way to DCH Audi and talked to Chase Dunning. He was exactly what I expected from a luxury brand. He was friendly, helpful, and did not make the experience unbearable. In fact, it was the best experience I have ever had buying a car. All of the other dealerships made me walk around a hot, dirty parking lot to look at cars. Chase did not. He asked me what I was looking for and found it. Then, he brought the car up so that I could stay comfortable! I was shocked at how professional and courteous he was. I will never purchase any car without calling Chase first. I highly recommend DCH, specifically Chase. More

I was looking around for a 2010 Audi A5 and called about 5 dealerships before I called DCH. When I got through to DCH I spoke with Chase Dunning and in about 10min he gave me a quote over the phone that wa 5 dealerships before I called DCH. When I got through to DCH I spoke with Chase Dunning and in about 10min he gave me a quote over the phone that was WAY below what the other dealerships were asking. Then I had to make sure they had the car...and they did (the other dealerships said they could "get" the car). When I drove up there to pick the car up, it was detailed and ready to go. The paperwork was even ready for me and as Chase said, it would only take about 30minutes to process. Sure enough it took about 40min, but I must say...they are the best dealership to deal with. I have even emailed Chase a few times with some questions and he got me the answer(s) the same day. I think I am going to be an Audi owner for life or at least I am going to be dealing with DCH Audi from here on out! No problems with the car and it is running like a dream! Everyone has to give Chase a call, you will get the best price...! More

I was looking for a New Audi A4 for my girlfriend. I had called in all the dealers across the LA county, and most of them couldn’t give me a reasonable quote for us. As soon as I called to DCH Audi of Oxnar called in all the dealers across the LA county, and most of them couldn’t give me a reasonable quote for us. As soon as I called to DCH Audi of Oxnard sales rep, the quote he gave in 5 minutes, and he beat all the dealers I have called. I previously had 4 purchase/lease experience in the past, and I have to comment that I never had such a great communication, personal approach, customer relationship and business experience from all perspective. All I want to say is that we had a car delivered to us next day and we are so happy with it. and I am recommending to everyone who is on the market looking for Audi. DCH Audi is your only place to go. Don’t bother even calling or going to any of them. Just call DCH and they will take care of you. I personally have to say that Dealership had proven that they guarantee that we got the car we wanted at the best competitive price and monthly payments. Good luck. Maruf and Anna More

I wanted to share my overwhelmingly positive and professional experience with a recent 2010 Audi A6 purchase through your organization. As a business executive with over 20 years experience in sales professional experience with a recent 2010 Audi A6 purchase through your organization. As a business executive with over 20 years experience in sales, marketing and technology I can honestly state I have not had a better car shopping, financing and purchasing experience than I did with the team of: Ron Garcia, Chase Dunning and Jon Condran. Please keep in mind that I am not the easiest of customers – having been a car broker in the late 1980’s and having purchased over 8 new vehicles in the past 14 years. , I’ve been shopping for cars for the last 11 months seeking both a dealership as a relationship (one where the customer is treated with genuine respect and consideration) and someplace I truly would want to do business for this purchase and other purchases in the years to come. I’m also technically savvy and highly knowledgeable about cars. I tend to ask the tough questions, expect immediate feedback and I’m expecting desired results… sometimes without having to ask. In addition, I was really looking for a dealership and professionals that I can recommend to friends and my employees without a moment’s hesitation. Over the past decade, the positive facets of the auto buying experience have nearly disappeared for consumers and many of the negative things you hear about new car dealers are unfortunately true… (just go across the street if you don’t believe me)... Throughout California as well as other states I have traveled to in the past year, the exceptional service I received from the team of Ron, Chase and Jon at DCH Audi of Oxnard is by far the best and they are simply outstanding for their Knowledge, Honesty, Professional Approach, Patience, Follow Up, Communications Skills and Solutions. On the shopping side, from the moment I first walked in the door to my second and third visits wherein all my questions were answered in detail and it became clear that your store truly has its “ducks in a row” and your team understands both the psychology of the sale and the detailed management of the process to make customers happy. I’m Thrilled with my new purchase and I’m overwhelmingly impressed with the buying experience, attention to detail, delivery professionalism and fluid manner you have created doing business with your customers at DCH Audi Oxnard. Please feel free to use me as a recommendation or reference anytime and be assured that I shall be sending more customers your way. Thank you and keep up the great work! Sincerely, Brian D. Skelton Cc: Shau-wai Lam, Chairman; Billy F.B. Wong, Vice Chairman; T.Y. Lai, SVP and COO, Western Region DCH Auto Group - Corporate Headquarters, 955 Route 9 North, South Amboy, NJ 08879 Audi of America, Inc. 2200 Ferdinand Porsche Drive, Herndon, VA 20171 More

I wanted to share my overwhelmingly positive and professional experience with a recent 2010 Audi A6 purchase through your organization. As a business executive with over 20 years experience in sales professional experience with a recent 2010 Audi A6 purchase through your organization. As a business executive with over 20 years experience in sales, marketing and technology I can honestly state I have not had a better car shopping, financing and purchasing experience than I did with the team of: Ron Garcia, Chase Dunning and Jon Condran. Please keep in mind that I am not the easiest of customers – having been a car broker in the late 1980’s and having purchased over 8 new vehicles in the past 14 years. , I’ve been shopping for cars for the last 11 months seeking both a dealership as a relationship (one where the customer is treated with genuine respect and consideration) and someplace I truly would want to do business for this purchase and other purchases in the years to come. I’m also technically savvy and highly knowledgeable about cars. I tend to ask the tough questions, expect immediate feedback and I’m expecting desired results… sometimes without having to ask. In addition, I was really looking for a dealership and professionals that I can recommend to friends and my employees without a moment’s hesitation. Over the past decade, the positive facets of the auto buying experience have nearly disappeared for consumers and many of the negative things you hear about new car dealers are unfortunately true… (just go across the street if you don’t believe me)... Throughout California as well as other states I have traveled to in the past year, the exceptional service I received from the team of Ron, Chase and Jon at DCH Audi of Oxnard is by far the best and they are simply outstanding for their Knowledge, Honesty, Professional Approach, Patience, Follow Up, Communications Skills and Solutions. On the shopping side, from the moment I first walked in the door to my second and third visits wherein all my questions were answered in detail and it became clear that your store truly has its “ducks in a row” and your team understands both the psychology of the sale and the detailed management of the process to make customers happy. I’m Thrilled with my new purchase and I’m overwhelmingly impressed with the buying experience, attention to detail, delivery professionalism and fluid manner you have created doing business with your customers at DCH Audi Oxnard. Please feel free to use me as a recommendation or reference anytime and be assured that I shall be sending more customers your way. Thank you and keep up the great work! Sincerely, Brian D. Skelton Cc: Shau-wai Lam, Chairman; Billy F.B. Wong, Vice Chairman; T.Y. Lai, SVP and COO, Western Region DCH Auto Group - Corporate Headquarters, 955 Route 9 North, South Amboy, NJ 08879 Audi of America, Inc. 2200 Ferdinand Porsche Drive, Herndon, VA 20171 More

I was at the end of my current lease and deciding whether to keep current car or lease a new one. I had been working with another dealership so I knew the vehicle and price that I wanted. When I informed t to keep current car or lease a new one. I had been working with another dealership so I knew the vehicle and price that I wanted. When I informed the other dealer that I was leaning toward keeping the older vehicle I never heard back from him. With about two weeks left in the lease I decided to visit DCH Audi Oxnard. Met Bill Profeta and Ron Garcia. They not only met the price I was looking for but beat it by a few bucks. They were great to work with, friendly and professional. More

Judy Williams restored my faith in customer service. Judy Williams restored my faith in customer service. After ordering a part for my son's A4, after a few days I had to call back to inquire if part Judy Williams restored my faith in customer service. After ordering a part for my son's A4, after a few days I had to call back to inquire if part had arrived. Judy told me that part had been received the day after I had ordered it. She was disappointed that parts rep had not followed up by calling me. I told her I would be over that PM to pick it up. When I arrived she again stated that she was sorry that I had not been notified sooner & informed me that the part was mine at no charge because of the inconvenience. This was not a normal result of a dealer error. I have been inconvenienced many times by dealer parts people, sometimes to the point of rudeness. Never have I received a discount or an apology: just pay the cashier...over there. Judy has just earned DCH Audi of Oxnard a loyal customer, thanks again. More

My experience, from the beginning 'till the end was the easiest i have ever experience. The greeting, the test drive, signing the papers, and the delivery of the car was awesome. I will and have recomm easiest i have ever experience. The greeting, the test drive, signing the papers, and the delivery of the car was awesome. I will and have recommended the dealer ship to all my friends. Even though I live about and hour and a half away, it was worth every mile that I had to drive to get there. Thank You More

i like this dealership because the staff are so friendly and helpful, the sales manger really help us and i am so happy that i choose this dealer ship. the customer service is great and i have a great exper and helpful, the sales manger really help us and i am so happy that i choose this dealer ship. the customer service is great and i have a great experience there. i was really confuse about the car which i have to choose but the sales manager gave me so many information about the car and he explaind to me that what is the different between basic car and preumium plus and now that i am driving the car i realized that how important it is when you choose a good dealer and i should thank the dealership manager who has a good and poliet staff . natalie More

unbelievable service and follow through!! I went in to review my old lease on my car and came out with the car of my dreams. The overall transaction was very fluid from beginning to end. The negotiation review my old lease on my car and came out with the car of my dreams. The overall transaction was very fluid from beginning to end. The negotiations were handled professionally and I received great value for my investment. The sales person was courteous and walked me through everything to make sure I was comfortable. I have to say, it did not have a rushed feel to it at all. Most impressive was the amazing lack of paperwork that I had to see or go through. Their computer system was used to do everything. Joseph Malek, their head person, went out of his way to make me comfortable and feel at ease. I would most definitely recommend DCH AUDI for your next car purchase. The facilities, people, and technology are most deserving of the drive to Oxnard. More