Audi Oxnard

Tried to sell us a used car at a new car price To make a long story short, I was a firefighter with bandages around my neck from a surgery to fix a fractured neck. We brought an end of lease car in To make a long story short, I was a firefighter with bandages around my neck from a surgery to fix a fractured neck. We brought an end of lease car in and salesman Robert talked my wife into looking at a new car, I needed to be sitting down due to the neck pain, so my wife is looking at cars at night in the rain. Worst time to but a car, but Robert showed my wife a car which he said was brand new. When we went to sign the contract, it had “used” on the top of the contract, I asked if it as used because it did have 272 miles on it. The salesmanager indicated that the car was brand new and the used car box was incorrectly marked, I asked about the high mileage and he said that it’s from the test driving. 272 miles of test driving????? When we got home and looked at it in the morning, each corner of the car was damaged and a large oil/ grease stain under the passenger floor mat. After two weeks of complaining, Manger Steve says he’ll take care of us. Once here they continued to lie, until Robert tells us that a lady bought and two weeks after she buys it, her husband tells her to take it back. Audi accepts it with the 272 miles and sells us this car saying it’s brand new. Robert said he saw the damaged corners and. a floor mat was ordered. Steve said he wanted to make things right and was going to give us a great deal. The great deal was that he was going to use a trade in value from the used car that they said was new and apply it to the a car my wife and I picked out. So Steve wanted us to pay him $11000. In addition to full price. So it would have been $54000. for a $43000. car. he finally realised that I wasn’t going to take his crap and I threatened to sue he and Audi. People shouldn’t be in this line of business if they are okay in lying I do not recommend this Audi dealer for buying or servicing. More

Made car buying experience better I emailed DCH Audi Oxnard regarding a used car and the sales rep., Robert Belmonte, contacted me right away and answered all questions I had. We arran I emailed DCH Audi Oxnard regarding a used car and the sales rep., Robert Belmonte, contacted me right away and answered all questions I had. We arranged to meet at the dealership, so I could test drive the car. Robert was very friendly, informative, and didn’t pressure me into buying the car; making the experience much easier. The car was in great shape with a good price, so I decided to buy the car. The finance department also made the car buying experience easier by giving a reasonable rate. I felt the staff at ACH Audi Oxnard went above and beyond to make my car buying experience a good one. I will definitely refer friends and family to buy a car from there. More

Q7 Purchase I’m in my 4th Audi and I wish I purchased my previous cars at DCH Audi Oxnard ! If anyone wants the best customer service and price, I’d recommend b I’m in my 4th Audi and I wish I purchased my previous cars at DCH Audi Oxnard ! If anyone wants the best customer service and price, I’d recommend before going anywhere else to drive to the store and sit with Damien the GSM and Robert in sales! A pleasure to purchase a car with DCH Oxnard Audi!! More

New Purchase I came in to trade in my car for a new lease. Larry did a great job showing us and test driving various models. We finally settled on an A4. Love t I came in to trade in my car for a new lease. Larry did a great job showing us and test driving various models. We finally settled on an A4. Love the car! More

Audi Q3 from DCH Oxnard My wife and I just purchased a used Q3 from DCh Audi, Oxnard. What a pleasant experience that was! Manny, our sales person was on the task and made su My wife and I just purchased a used Q3 from DCh Audi, Oxnard. What a pleasant experience that was! Manny, our sales person was on the task and made sure everything about the car was taken cared of for us. The account personnel, Andrea did an extra effort for the smooth process of the finance. The dealer accommodated our situation and drove to our place to complete all needed documents. We are delighted from the service provided to us! Keep it up. More

DCH Audi Oxnard was great I had a truly wonderful dealer experience here at DCH Audi Oxnard. First off, I had contact with them by email and they were very responsive and I ha I had a truly wonderful dealer experience here at DCH Audi Oxnard. First off, I had contact with them by email and they were very responsive and I had already comparison shopped but they beat my best offer. I drove up to Oxnard all the way from Long Beach and it was worth the drive, the deal was just as outlined and the were both professional and friendly. many thanks. More

I made deal and they did not honor I was very close to buy a used car. I made deal with Damien for $30500 and he said he will take care of the issue with the cracking noise from the MMI I was very close to buy a used car. I made deal with Damien for $30500 and he said he will take care of the issue with the cracking noise from the MMI display closing. We shook hands on the deal and once he find out from the service it cost $700-$800 for the parts for permanently fix the broken MMI display mechanism he step back and did not honor the deal what we just made. More

I recommend DCH, very good service I traveled from far away to DCH to purchase a used vehicle from Richard Belmonte and Ricardo Salazar. They were very helpful and made the process simp I traveled from far away to DCH to purchase a used vehicle from Richard Belmonte and Ricardo Salazar. They were very helpful and made the process simple. Thank you DCH More

Doc was the best.... down to earth & professional I bought this car in-seen over the Internet. Very professional & answered all my questions In a timely manner. Delivery of the vehicle was smooth. I bought this car in-seen over the Internet. Very professional & answered all my questions In a timely manner. Delivery of the vehicle was smooth. More

Audi Andy!! I had a great experience with Andy when looking to lease a vehicle with Audi and would highly recommend him. He was friendly and helpful from the get I had a great experience with Andy when looking to lease a vehicle with Audi and would highly recommend him. He was friendly and helpful from the get go, but never pushy. I went to several dealerships and test drove a few cars and ended up coming back to Audi, in big part because of how great Andy was on our first visit! He was able to get us a great deal and checked in a few times after the purchase to make sure everything was running smoothly! More