102 Reviews of Audi Oxnard - Service Center
The service appointment was timely, informative, and courteous. Post service review was helpful for follow up service to be performed. I will return my A5 for major service at 55k miles. courteous. Post service review was helpful for follow up service to be performed. I will return my A5 for major service at 55k miles. More
Bill Profeta is personable, professional and a joy to work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked if she would like a cup of coffee while she waited. She is "still" talking about her cappuccino!!!! It's the little things in life that make doing business with DCH of Oxnard a real blessing. If "Mom" is happy everyone is happy. Merry Christmas to the entire staff!!!! i look forward to my next service..... More
I bought my Audi from oxnard DCH audi two years ago. That in itself was a great experience, but since then the service department has taken such great care of us, always getting an appointment same day, loan in itself was a great experience, but since then the service department has taken such great care of us, always getting an appointment same day, loaner cars arent a problem and the service is also usually completed same day. Compared to other service departments locally and in LA, this is the best I have experienced so Far. Bill Profeta is a consummate professional and an asset to your organization. More
It was an excellent experience dealing with a friendly and courteous staff. The loaner car provided was clean and the work on my car great. and courteous staff. The loaner car provided was clean and the work on my car great. More
Will Always use DCH Audi Oxnard for all of my Sales and Service needs. I have bought 5 Audi's from DCH will continue. You don't have to travel far to get the best Audi Sales and Service. Fantastic job as a Service needs. I have bought 5 Audi's from DCH will continue. You don't have to travel far to get the best Audi Sales and Service. Fantastic job as always !! More
I recently had my Audi serviced for its 5000 mile warranty check. My appointment was on time and Bill Profeta handled the details so that all went smoothly. He arranged a ride for us to a nearby rest warranty check. My appointment was on time and Bill Profeta handled the details so that all went smoothly. He arranged a ride for us to a nearby restaurant so we could eat while we waited. He made the process easy for us as we were in the middle of a road trip from northern to southern CA. After the servicing my car was so clean it looked new again. I also needed to have some work down on the wheels and Kevin Brown made these arrangements so it could be taken care of after the servicing. I appreciated that all I had to do was email Kevin and he scheduled it and made sure the job was handled well. This dealership puts the customer first. It is, without a doubt, the best experience I have ever had at a dealer for sales and service and even though I live 700 miles away I'll schedule my next service appointment at this dealership. More
I am a very demanding customer. Mr. Profeta has been extremely accomodating with my last minute demands and always focus on customer satisfaction. He went to the extend to have his technicians to review extremely accomodating with my last minute demands and always focus on customer satisfaction. He went to the extend to have his technicians to review the work, a Geico garage did on my car when I had an accident. I purchased my car with Audi Oxnard Dealership back in 2009 and the sales Department was wonderful. The sale transaction went very smooth. They gave me a sale price no other dealership would have given me. This is a dealership that deserves business and success for the hard work and great customer service, they provide. Nathalie Lecolley More
AUDI OXNARD makes it so easy to drive from Simi right passed other dealerships, knowing I have Kevin there to answer any questions regarding my 2012 Audi. However, having my own "PIT CREW" of Bill, Ste passed other dealerships, knowing I have Kevin there to answer any questions regarding my 2012 Audi. However, having my own "PIT CREW" of Bill, Stephanie and Kayla for service is very reassuring. Its a whole new concept of complete accomodations, especially for a business lady. They have set the bar on standards, timely service and an immaculate facility. Kevin opened whole new ideas in order for me to have my beautiful Audi, that other dealerships had not even thought of...Thanks Oxnard Audi...you are a pleasure....Vicki Gemette More
This is the best Audi Dealership in the United States! Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in oth Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in other states to get service done on my vehicle. This team at DCH Audi Oxnard treats you like you are part of there family! I drive an extra 45 Miles just to get serviced at DCH Audi Oxnard even though I live in Los Angeles. All the Audi Dealerships in Los Angeles are over priced and provide Crappy A$$ overpriced service that sucks! I will ALWAYS drive the extra 45 Miles which usually takes an hour and a half just because of the TERRIFIC service! Bill Profeta, always goes above and beyond to make me feel right at home! He always gives me a courtesy Audi so that I can play golf with my buddies right down the street at Saticoy Golf Course. Bill does a Great job at pretty much EVERYTHING! If you ever need to get your CAR SERVICED, this place is a MUST! If you don't go here for service your either a fool or just plain LAZY! BEST DEALERSHIP in USA!!!!!!!!!!!!!! Not COMPARABLE to ANYWHERE ELSE! A++++++++++ Service!!!! I PROMISE! More
HAD SERVICE TO MY CAR. REGULAR MAINTANENCE. EASY TO DO WHEN THEY GAVE ME A CAR WHILE MINE WAS BEING SERVICED AND IS DONE WITHIN TIME FRAME THEY GAVE ME. ALSO ONE DAY WHILE ON THE ROAD, I CALLED AND THEY WHEN THEY GAVE ME A CAR WHILE MINE WAS BEING SERVICED AND IS DONE WITHIN TIME FRAME THEY GAVE ME. ALSO ONE DAY WHILE ON THE ROAD, I CALLED AND THEY QUICKLY ANSWERED MY QUESTIONS AND ALLOWED ME TO TAKE MY CAR IN AND DID WHAT THEY DO WITHIN MIN AND NEVER MADE ME FEEL I WAS IN THW WAY More