Audi Peabody

My service representative, Joe was non responsive throughout the entire process. Phone calls and text messages were not answered. I was told my car would be ready by the end of the day and I repeated throughout the entire process. Phone calls and text messages were not answered. I was told my car would be ready by the end of the day and I repeatedly texted to confirm this was the case. I spoke with someone who said the manager would call me back and with 15 minutes before the dealership closed I got a call from Joe telling me my car was ready. I had mentioned and also texted that I was 45 minutes away. Then Joe tried to over charge me. It wasn’t until I noticed the charge that he changed the cost to the correct amount. This was not a good experience More

Raymond was excellent, from my service appointment, vehicle drop off, and pick- he kept me informed every step of the way. The server team are excellent. vehicle drop off, and pick- he kept me informed every step of the way. The server team are excellent. More

Easy to schedule appointment. We were greeted quickly and waiting area was very comfortable. Joe Faria was super helpful as well. We were greeted quickly and waiting area was very comfortable. Joe Faria was super helpful as well. More

Excellent service professional and friendly Harley listened to my needs and was quick in responding . listened to my needs and was quick in responding . More

Great experience from start to finish. Highly recommend this dealer. You will not be sorry Highly recommend this dealer. You will not be sorry More

Peabody Mass Audi is Tier1 in service! Loaner car of your type is available. Multi point check, call beforehand to ensure you are in agreement on repairs. Audi OEM parts used on repairs! M Loaner car of your type is available. Multi point check, call beforehand to ensure you are in agreement on repairs. Audi OEM parts used on repairs! Military discount available/ More

Great customer service support from Jim Miscioscia today at Audi Peabody. He was informative and helpful walking me through service decisions. at Audi Peabody. He was informative and helpful walking me through service decisions. More

Organized, no pressure , plenty of vehicles to choose, F & I manager a bit full of himself - but overall a great experience because of the salesman, Jacob. & I manager a bit full of himself - but overall a great experience because of the salesman, Jacob. More

Great service and experience. Always beat the surrounding dealers. Highly recommend if in the market for a new car. Always beat the surrounding dealers. Highly recommend if in the market for a new car. More

Excellent experience. Hunter was very courteous and helpful. I was able to get the deal done quickly. Hunter was very courteous and helpful. I was able to get the deal done quickly. More