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Audi Peabody

Peabody, MA

4.7
631 Reviews
Call Dealership (978) 739-8888
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252 Andover Street

Peabody, MA

01960

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631 Reviews of Audi Peabody

January 18, 2024

Service department is A+++ Especially Hajar, Jacob and Jim. Great senses of humor and utterly professional. More

by sarapratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hajar, Jim and Jacob
Report | Print
Jan 23, 2024 -

Audi Peabody responded

We're thrilled to receive your positive feedback about our service department, and we appreciate the shoutout to Hajar, Jacob, and Jim. It's wonderful to hear that they provided A+++ service, combining professionalism with a great sense of humor. We're here to assist you, and thank you for choosing us for your automotive needs!

January 17, 2024

I have an appointment to check my car and Nick is very nice. Little disappointed when i first walked in, standing there for 10m with no help, if I was someone wanna buy a car, I already walked away. More

by Melanie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Petralia
Report | Print
Feb 09, 2024 -

Audi Peabody responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jakob Guggenthaler General Manager Audi Peabody 978-818-7127 jguggenthaler@group1auto.com

January 16, 2024

Service was excellent. Communication was also great. The use of video to justify service was helpful. More

by ospreys_waxen.0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim m
Report | Print
Jan 18, 2024 -

Audi Peabody responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Very good experience overall. The only complaint I have is that the waiting temperature was very cold. More

by patti306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim masciola
Report | Print
Jan 17, 2024 -

Audi Peabody responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Nick Petralia in service department is superb and delivers as promised. No nonsense guy and respectful. More

by Pradeep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Report | Print
Jan 12, 2024 -

Audi Peabody responded

It's fantastic to hear that you had a great experience and that Nick provided superb assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Nov 07, 2024 -

Pradeep responded

Once again returned for service this week . Choose to call Nick and make appointment and had the car serviced. As usual got the job done in time. Realized it is expensive to maintain an aging Audi but at least was dealing with a knowledgeable and polite person.

January 07, 2024

Generally would give 5 stars but . .. had my car for nearly 3 months for a battery problem and when picked it up, it was not cleaned and the battery was not charged! More

by goberger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick P
Report | Print
Feb 09, 2024 -

Audi Peabody responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jakob Guggenthaler General Manager 978-818-7127 jguggenthaler@group1auto.com

January 06, 2024

I found my sales person very accommodating and knowledgeable about my vehicle I was interested in purchasing More

by paolinijeffrey70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob bornstein
Report | Print
Jan 09, 2024 -

Audi Peabody responded

Congratulations on your new vehicle! We are thrilled to have provided you with an accommodating sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Audi Peabody has great customer service! Service people are kind & professional. Recommend to anyone looking for an Audi More

by jeff.cooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hajar Nadin El
Report | Print
Jan 04, 2024 -

Audi Peabody responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Zoe was great, very informative, I got a great price, I would love to buy from her again More

by dwibe34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Report | Print
Jan 03, 2024 -

Audi Peabody responded

Congratulations on your new vehicle! We are thrilled that Zoe provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 28, 2023

This is my forth Audi with this dealership! They are a special vehicle! I’ll never drive another vehicle More

by Kpeachey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Shurdha, Gale Ryan
Report | Print
Dec 30, 2023 -

Audi Peabody responded

Congratulations on your new Audi! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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