Audi Peabody

Prepare for the up-sell!! I brought my car in for the dreaded OIL CONSUMPTION issue on my 2010 Audi A4 with just 26,000 miles on it. I won't even get into how completely ridic I brought my car in for the dreaded OIL CONSUMPTION issue on my 2010 Audi A4 with just 26,000 miles on it. I won't even get into how completely ridiculous the oil consumption issue is and how bad Audi customers were misled and raked over the coals in that whole thing. German built luxury cars should not be burning oil from day one...despite being told several times informally by Ira that "it's normal to have to top the oil off every 1000 miles or so". Only to find out after a class action suit that this was a known issue and Audi never came clean. Anyway.....while I had my car in for service I asked for a tire rotation. Mr called me and said my car "needed" alignment, and that it was because there were “signs of excessive tire wear”. I reluctantly agreed to the service at $179 wondering why it would need alignment at 26K miles.....but later that evening I checked my service records, and low and behold....I had asked for three tire rotations in the 26k miles of owning the car, and in ALL THREE CASES, I "needed" and paid for a $179 alignment!! 3 alignments inside 26k miles would indicate either the car is a lemon (that's debatable), I drive it hard (never even driven it in the rain!), or I was sold service I didn't need. (You decide). So I subsequently brought my car to a local tire store and asked them to check my tires, and in fact they could find no sign of uneven or excess wear on any of the tires. The bottom line is that an alignment is hard to refute and Ira knows it. I have a 2005 Chevy with 200k miles on it that has never had an alignment....yet my lightly driven $35k car needed THREE in 26k miles…..come on! I will never bring my car back to Ira, would most certainly never buy a car from an Ira owned dealership, and will spread the word to all that will listen.....hold on to your wallets and question every detail......or just steer clear. More

Transmission they evaluated my a3 and told me I needed a new transmission for $10,100. I towed my car to a nearby shop and got it fixed for $700. Avoid these g they evaluated my a3 and told me I needed a new transmission for $10,100. I towed my car to a nearby shop and got it fixed for $700. Avoid these guys for service. Their sales team are good. More

Excellent Service The service department is second to none. Always accommodating and the quality of the service/maintenance of my A7 is spot-on. Scott was great at answ The service department is second to none. Always accommodating and the quality of the service/maintenance of my A7 is spot-on. Scott was great at answering my questions and concerns. A very good team. More

Excellent Service Department On my 8th Audi in 35 years so I've dealt with a number of Audi service departments. Since purchasing my current A6 in fall of '13 I've used IRA Aud On my 8th Audi in 35 years so I've dealt with a number of Audi service departments. Since purchasing my current A6 in fall of '13 I've used IRA Audi for service and am very satisfied with the IRA Service experience. All the techs have gotten the work done right the first time, and when promised. Additionally Scott Coon, the service advisor has been exceptional in scheduling appointments, detailing what needs to be done, and ensuring complete satisfaction. Best Audi Service around More

35000 mile service from the time you drive in go through the paper work the staff was nothing shot of perfect ! , very professional ! especially Scott Coon my advisor he from the time you drive in go through the paper work the staff was nothing shot of perfect ! , very professional ! especially Scott Coon my advisor he made the experience smooth and seamless. this AUDI is where you want to go !!! IRA AUDI has it right , BRAVO !!!! More

Love my new Q5 I just picked my Q5 today and is totally satisfied with the overall experience. The car is spotless and clean. Marc Gordon our salesperson really did I just picked my Q5 today and is totally satisfied with the overall experience. The car is spotless and clean. Marc Gordon our salesperson really did a good job at delivering the final product. He was patient with us throughout the whole process and helped us to get a fair and great deal. We appreciate everything he has done for us. More

5 years of outstanding service I've had my 2010 A6 for just over 5 years with all my required service and occasional repairs serviced at IRA. Russell is great to work with - he get I've had my 2010 A6 for just over 5 years with all my required service and occasional repairs serviced at IRA. Russell is great to work with - he gets the work don't quickly and completely. I trust his recommendations. More

Efficient, performance, obsessive focus on detail- I am pleased to recommend Ira Audi service to anyone who owns one of these brilliant motor cars. The level of service extends beyond their fine attent I am pleased to recommend Ira Audi service to anyone who owns one of these brilliant motor cars. The level of service extends beyond their fine attention to the machine and directly to the person driving it. The staff were engaging and dedicated to providing me with an exceptional, comfortable and convenient experience. When you buy an Audi, you are clearly making a choice to invest in the quality of the vehicle and, as it turns out, you get service to match. Ask for Scott.... More

Six years of service Since purchasing first new Audi back in 2009, our family has had nothing but good things to say about Ira Audi Service. The staff at all levels and fu Since purchasing first new Audi back in 2009, our family has had nothing but good things to say about Ira Audi Service. The staff at all levels and functions that I have interacted with have been courteous and helpful. I remember one experience where I purchased a quart of motor oil. A service advisor had me bring car to bay so a service man could add it to my engine free of charge. I have never experienced service at that level anywhere else. More