Audi Pittsburgh, A #1 Cochran Premier Brand

They do a decent job but have a lot of room for improvement with customer service. improvement with customer service. More

The service department team was very professional and helpful. They kept us updated even though we had a delayed time getting our car repair repaired. We waited over six hours! helpful. They kept us updated even though we had a delayed time getting our car repair repaired. We waited over six hours! More

They were efficient and communicative during my inspection. They were upfront with costs. Overall great experience. inspection. They were upfront with costs. Overall great experience. More

Professional, efficient, and welcoming. Good at communicating updates during service appointments. Answer questions as needed. Good at communicating updates during service appointments. Answer questions as needed. More

Quality service dept in a professional setting with objective to deliver satisfaction to the car owner objective to deliver satisfaction to the car owner More

Very clean Respectfull of my time and needs On time for my meeting time Kept me updated on status of my order my meeting time Kept me updated on status of my order More

I had an amazing experience working with Audi Pittsburgh. From start to finish, the entire team was incredible, knowledgeable, attentive, and genuinely invested in making sure everything went smoothly. They From start to finish, the entire team was incredible, knowledgeable, attentive, and genuinely invested in making sure everything went smoothly. They made the process of purchasing a brand new car easy and completely stress free. I was kept informed every step of the way, and every question I had was answered without hesitation. I want to give a special shoutout to Jessica Cupini and Autumn Jennings, who made this experience truly exceptional. I began the process with Jessica, and she was amazing from day one. Since my car had to be ordered and shipped from overseas, there was a bit of a wait, but Jessica made it completely stress free. She consistently provided updates, kept me in the loop, and went above and beyond to ensure I felt supported and confident throughout the entire process. Her professionalism, responsiveness, and dedication really stood out. Once my car arrived, I had the pleasure of working with Autumn, and she was absolutely fantastic. She made the final steps smooth and enjoyable. Autumn walked me through every feature of the car, answered all of my questions patiently, and made sure I felt completely comfortable before I drove off the lot. You can truly tell she cares deeply about her customers and their experience. What impressed me the most was the seamless teamwork between Jessica, Autumn, and the rest of the Audi Pittsburgh team. Their communication with each other and with me was flawless, and I never once felt confused or left in the dark. I felt like I was apart of their family! Before, during, and even after the sale, they went the extra mile to deliver outstanding service. I could not be happier with my experience and would highly recommend Audi Pittsburgh, especially Jessica and Autumn, to anyone in the market for a new vehicle. You will be in excellent hands. More

Great experience. Fast, friendly, and professional. Had a flat tire. Audi Pittsburgh had it replaced within a day. Fast, friendly, and professional. Had a flat tire. Audi Pittsburgh had it replaced within a day. More

Took Audi in for scheduled maintenance. Timely and efficient. No loaner but the lyft service was great and made the service visit painless. One suggestion would be to have more rebate or Timely and efficient. No loaner but the lyft service was great and made the service visit painless. One suggestion would be to have more rebate or coupons for large service items. More

Friendly professional staff. Comfortable waiting areas and great convenient location. Samantha was pleasant and helpful. Comfortable waiting areas and great convenient location. Samantha was pleasant and helpful. More