Audi Pittsburgh, A #1 Cochran Premier Brand
Pittsburgh, PA
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Excellent expedited service with exceptionally helpful service advisors. Helped me get my car serviced quickly and affordably. service advisors. Helped me get my car serviced quickly and affordably. More
My new go to service for regular maintenance and state inspections. Oscar was helpful, professional and I got my car back early afternoon with a walk around video and commentary. inspections. Oscar was helpful, professional and I got my car back early afternoon with a walk around video and commentary. More
Very personable knowledgeable service staff. Was certainly impressed by the narrated video sent directly to me from the service tech which clearly described and explained the issue as well as wh Was certainly impressed by the narrated video sent directly to me from the service tech which clearly described and explained the issue as well as what need to be done to fix the problem. They made an extra effort to get the car back to me on the same day which was appreciated. Pleasant experience. More
The service was performed in a timely manner. I was informed upfront about all the items to be addressed and projected costs. The service manager was most helpful and congenial. I was informed upfront about all the items to be addressed and projected costs. The service manager was most helpful and congenial. More
Great service and communication about my vehicle. The had to order parts for my car, but the turnaround was quick and there were no more issues The had to order parts for my car, but the turnaround was quick and there were no more issues More
o brake. Also, my guest sometimes cannot get into my passenger side without me opening it from the inside. I come in and I knew it was going to be an issue wh Also, my guest sometimes cannot get into my passenger side without me opening it from the inside. I come in and I knew it was going to be an issue when I was already being charged for a diagnostic when I just bought the car. I get a call they can’t find the issue with my door but it’s 1700 due to severe rust on my brakes. I only had this car for two months and just went back to work due to working from home. How is my brakes severely rusted?! I call Kurt my sales person (who made the buying process easy and painless) and he goes and talks to Oscar who then tells me they will pay for the labor but I now owe 1300 on just the front brakes and I need tires rotated?!? I JUST GOT THIS CAR AUGUST!!! Knowing I never fixed brakes on my last 2012 Q5 I had for five years I knew this was ridiculous!!!! I’m over #1 Cochran and Audi will never fix or see my car again. I’ll edit when my new mechanic tells me what’s really wrong! I just saw another post with the same issue! Do better Audi!!!! More

